I had the most pleasurable experience of customer service in my life. As a business owner, I wanted…read moreto employee him for my company. The manager, I believe his name was Eldridge ( I apologize if this is incorrect) went over and beyond to accommodate and make me feel welcome- not only as a customer but as a human being. This man should receive a raise!!! If not, I will take him from you because employees like him make a business. If you are driving through, patronize this company and part-take of the welcoming that I received.

The customer service at this location goes above and beyond. I stopped in just to browse around and…read moreended up buying all of my fireworks for this years 4th of July celebration. Download the Back Yard Preview so you can scan and view the fireworks on your phone. Yes, you can see it before you buy it!!! The bundle deals saved me so much I was able to get even more than I had anticipated. I noticed Pyro Zone had put up a stand right next door. LOL JAKE'S FIREWORKS has so much more to offer, don't waste your time with the stands. I'll definitely be back for more.

Excellent store I was just there today at the maccleny store. June 11th 2018, very friendly…read moremanager and staff I pre-ordered online got all my bonuses and my show room bonuses I spent a little over $2,000.00 and yes it's a great deal, I've been around. I bought from phantom since the 80's, since they had 2 stores I drove to Ohio, when I lived in PA. My grandfather bought from phantom when I was a child, they sent fireworks by freight back then, when the catalog had a few pages, I love phantom. I will buy from them every year until I die. Thanks phantom for the buy one get one and the bonuses, I truly appreciate it, and you make me and my families 4th so very special each year. God bless America, god bless phantom fireworks, Brian. Ps Tks for having your staff load everything, it really means a lot to me.

Overpriced, overstaffed, and not very helpful. I get fireworks are marked up but paying retail on…read morethis stuff is crazy. They normally run some really good deals even on or before a holiday. I've been here in the past and blew a bunch of money here, haha get it? "Blew"? Because it's a firework store. Well that was a few years ago and ever since I've kicked myself for spending so much money on something that doesn't last very long, but this year I have a little one and what's better than having some stuff to blow up on America's birthday? 4th of July! I was here one day after the buy 1 get 1 for .99 as told by one of the associate, so I asked if there was any other deals. He told me no but that he could see if he could find a coupon. He left and was found walking and talking to some other girl working there and said he couldn't find any more coupons, oh well no biggie. I came across an end-cap that had their "red hot deal" going on and snagged some from there. Checked out and discovered a firework shop across the street. Next day I was on Facebook and Phantom has a page, guess what? They had coupons that were on there and was active. The day previous and up to July 3rd. Ain't that a bad biscuit and boy was my little brother upset for not knowing that and buying what he bought. This place is a drive from Orange Park, but if I do ever decide to come back here I will definitely do my homework because the employee knowledge and customer service skills were subpar.