Family safety concerns were dismissed; serious continuity-of-care failures…read more I am writing from the perspective of a family member of someone who has been admitted to this detox facility multiple times over the past year. Our loved one has a documented history of severe alcohol use disorder, including prior ICU-level detox, a withdrawal seizure, and alcohol-related liver and gastrointestinal damage. Because of this history, continuity of care and accurate medication management are critical. During a prior transition from this detox facility to a rehabilitation facility, seizure medication was not forwarded as part of the discharge or transfer process. As a result, our loved one experienced a seizure shortly after arrival at the rehab facility. This was deeply alarming and raised serious concerns about care coordination and patient safety. Additionally, during a previous admission, our family was informed that our loved one was administered incorrect medication, including medication intended for another patient. Given these experiences, our family attempted to contact the facility during the most recent admission to provide factual medical history and express safety concerns prior to discharge planning. We were told we were "not allowed to call and tell them how to do their job." Calls were not returned, and our concerns were not meaningfully engaged with. We understand that addiction treatment is complex and that patients are often voluntary. However, dismissing family-provided medical history, refusing dialogue, and failing to ensure continuity of critical medications is extremely concerning -- particularly for repeat patients with known, life-threatening withdrawal complications. Families are often the only source of longitudinal information about patterns, relapses, and prior medical emergencies. In our experience, that information was not welcomed here. We hope this facility reflects seriously on its medication reconciliation, discharge coordination, and communication with families, especially when patient safety is clearly at stake.

Sunrise in Cherry Hill is my first choice to detox! They make you feel comfortable and the setting…read moreis chill. They're so many I wanna give a shout out to, they're all so awesome, a little xtra shout out to some Techs Errrrrica, Sydney, Paul, Julie(Jules). The counselors are very understanding and knowledgeable, Bre and Court, you two ladies are great!! And nursing, lead by Director of Nursing "The Don" Gina, who had did have one flaw, she's a Giants fan, but other than that her staff are always there when to keep me as comfortable as they're allowed. A very xtra shout out to RN Catherine, Cat, like seriously Cat *hugs* I shattered metacarpals while I was there, bad decision on my part, and without hesitation, after a glance, she had transportation on their way to take me hospital. If I do have any issues arise, myself, again Sunrise Cherry Hill is where I'd go.. Thank you all!!! B

Dr. Bascelli is absolutely AMAZING, PROFESSIONAL and CARING!!! She takes the time to listen to you…read morecarefully and thoroughly to hear your cries/needs for help on becoming addiction-free whether you are an alcoholic and/or addict. Dr. Bascelli has the BEST bedside manner, encouraging, uplifting, "WE" can conquer this together and "YOU" can do it attitude! Her office is very clean and the atmosphere is very welcoming! Her staff is VERY professional, friendly, and welcoming to all genders, nationalities, personalities, etc. It's very easy to schedule/cancel/reschedule appointments and you are seen in a timely manner of your appointment time! No matter how you have felt at other addiction facilities you will feel like you have been to this practice many times with comfort and ease to get the supportive help that you most need. The patient rooms are very clean, with comfortable small couches to help you relax and be more yourself in an engaged, motivational and uplifting office visit. Also, they offer individual and group therapy sessions and, probably, other services that I don't know about. There is plenty of parking, handicapped parking too, easy wheelchair access and an elevator. Thank you Dr. Bascelli and staff for providing EXCELLENT healthcare services!!! YES!!!! I do recommend this facility to my family, friends, friends of friends and, NOW, the World too!!

The staff here is absolutely amazing. They care so much. they have carnivals and parties for the…read moreclients on Christmas

We have been truly blessed!…read more When my son was leaving treatment they recommended that he go to IOP at Humble Beginnings. Having no experience with any of this we put our trust in the treatment facility to guide him in the right direction. Humble Beginnings is very client focused. They helped my son with finding his root issues and have given him the guidance to be able to correct his behavior. The care of the staff is unbelievable, they are kind, knowledgeable, caring and definitely can relate to their patients. From the moment I stepped into their office I knew my son was in the right hands. They genuinely want to help. The program they have at Humble Beginnings is amazing as well as the attention that they give to the families. My son continues to go there and is making great strides in his recovery. I would highly recommend Humble Beginnings to anyone in recovery for drug and alcohol addiction.

This facility is top notch. Unfortunately I've been to a few places and this is the only one where…read moreI was respected, heard, understood and truly cared about. My counselor was amazing. She helped both me and my family through my recovery journey. Management was great. They walked around and actually talked with you and were always available if you had a comment or concerns. The kitchen staff knew your name and remembered what you liked and didn't like. Nursing was great. Doctors are from Cooper so they were unbelievable. I'm writing this because it's been 6 months and I just received my coin. I'm sober, happy and healthy and owe a lot of it to this place!

Absolutely horrible in terms of procedures, communication, distribution of medications. The list…read moregoes on. It definitely felt they were more interested in obtaining insurance money than anything else. To add to this, their billing department cannot provide back up to a surprise bill received. I checked out with their financial department and never expected to see a bill. Should have known better.

I Eleanor health Cherry Hill. Dr. Schwartz is such a good doctor he listens he's smart and I'm…read morehonestly saying he knows what's up! Trish I always get her on the phone. She's awesome. I think she's in North Carolina but honestly, my reviews for Eleanor health are definitely a five star. I ran through a lot of places and they're busy but they do show that they care.

Yes, I'm employed by Virtua, but they truly are an overall stellar organization!…read more I've been both behind the scenes as an employee and behind the table as a patient. This location is housed in the large Renaissance Square and it's a very pretty office; the suite is a decent size as well. Fabulous therapists, clean equipment, and appointments are surprisingly plentiful. My son also had PT for when his clavicle was broken in his gym class :( They got him whole again and more confident in his arm/shoulder use.

What a wonderful place. The staff is professional, caring,…read moreknowledgeable & friendly. The place is spotlessly clean and bright. Best of all I can FEEL results.