Working with Layla was amazing. As first-time home-buyers, we were nervous as all get out and she…read morewas so patient and positive. She's a really great listener and communicator, always available to answer questions clearly and honestly. She lives locally and is totally tuned into the local market. She understood what we were looking for and what our budget was like, and she helped us to navigate a very tight market. We felt like she was on our team and rooting for us every step of the way, from initial search through to closing. The rest of the team at Laurie's agency was great too. I loved being able to select and support a local company operated by a team of talented women. I would recommend Layla, Laurie, and their fellow staff to anyone in a heartbeat!

We were highly impressed by the service provided by Jenni Durgin. She was very quick to respond,…read morehighly knowledgeable and efficient, and very easy to work with. We had an absolutely fabulous experience!

We used this realty agency for property management for a number of years without a hiccup simply…read morebecause they told us virtually nothing that was going on with our property. While they could cash a check and take out their monthly fee without problem, if anything else happened to the property, well forget it. When the s*(t hit the fan and we found out everything that they had not told us including deep structural issues that had not been resolved, ongoing tenant complaints that have resulted in placing them in danger and appliances breaking down without any attempt to relay the need to fix or replace, we had a list that is still not fixed despite a few months of trying to tackle. When we tried to piece together the ways in which various things had gone unresolved over the years, Bette had little idea of what Brian (former owner) had done and neither kept any kid of good record. Its been many months since Bette took over from Brian and while we gave her chances to pick up his mess, she has no knowledge of any one to call on in the moment of need and absolutely cannot be counted on to respond in quick and timely manner. She simply repeats the questions and then gives the same answer over and over again ("call the city" or "that's not in or records" or "good question"). Files continue to lack important documentation, no real help to resolve imminent problems other than emailing the same questions to people who were of no use and on top of that, portion of deposit money just lost. You would honestly do better paying that 7th grade neighbor next to your property to manage it then hire this company. Complete dingbats. Get your tenants to directly deposit their rent check into your account. That is all that this company did and did it for a 10% fee. Utter waste of time and money.

From the owner: Listing Agent - Homes For Sale Buyers Agent - Finding the…read moreperfect home, negotiation, through purchase process.

I will never use or recommend Petruzzelli Inc to anyone. After my mom passed away on Mother's Day…read morelast year, I inherited her home. Because of the overwhelming memories of both my parents, I made the difficult decision to sell. I had never sold a home before and made it very clear that I was placing my full trust in the agents to guide me through the process. Dominic and his team assured me that I could trust them and that they would handle everything properly. Once we received an offer, the process initially seemed to move forward normally. The buyer's lender required an appraisal, which is standard. However, after the appraiser visited the property, communication stopped. Neither agent heard back for an extended period, and the situation quickly spiraled into chaos. Deadlines were suddenly at risk, stress escalated, and everything became frantic. At the same time, I had just undergone major arm surgery. Instead of being able to focus on recovery and packing, my wife and I were thrown into overwhelming stress trying to manage the uncertainty. We had to cancel our U-Haul reservation and halt packing because we didn't know what was happening. The delays were threatening the closing date and also impacted the property we were purchasing. To address the delay, my agent, Corissa, told me that Brianna would draft a 10-day rent-back agreement to allow my family time to finish packing and secure another U-Haul, and to help align with the extension on the property we were purchasing. I agreed and, once again, placed my trust in the team at Petruzzelli Inc. That trust was completely shattered on closing day. I did not receive my payment until late that evening. Then, on Monday night while heading back to the house, I received a casual phone call from Corissa that left me in disbelief. When I asked about the agreed-upon 10-day rent back, she stated that it was never happening and said, "Oh, I forgot the arrangement," followed by laughter. I went into a full-blown panic attack. I immediately called Dominic, who downplayed the situation and even went so far as to call me a liar over the phone. The following day was filled with frantic calls, offering no real comfort or solutions. Corissa later apologized, but Dominic eventually called back and admitted, "Upon looking back through the paperwork, it appears we dropped the ball regarding the 10-day rent back." Because of this admitted failure, my family experienced significant financial hardship. We lost personal belongings and precious inherited family heirlooms that were left behind under the belief that we had additional time. Being told statements like, "If you flip the property upside down and what falls out, you keep," turned out to be completely untrue. I have politely requested full documentation, including emails, text messages, and the specific paperwork Dominic referenced. Despite repeated requests, I have not received everything. Instead, I have been told they have provided all documentation and that I should essentially move on. Everyone has the right to share their experience. Mine was one of emotional devastation, broken trust, and what I believe was a serious breach of fiduciary duty. During one of the most vulnerable times in my life, I relied on this company to protect my interests. Instead, their negligence caused chaos, financial strain, and the permanent loss of irreplaceable family items. Looking back now, I strongly believe Dominic may have tried to bribe me for silence because of their negligence. Based on my experience, I cannot and will not recommend Petruzzelli Inc.

We had the best experience selling our home. Dominic and his team went above and beyond helping us…read moreprepare our home for sale! They kept us informed at every step. We are so happy! Aloha

Kristine was very helpful and we appreciated all that she did to help us sell our property. She was…read morevery nice, knowledgeable and quick to respond to texts or phone messages. Thank you for everything Kristine!

Kristine helped me to find my dream home in Anacortes. She listened to what I was asking for and…read morekept an eye open for that type of property. She was able to alert me to a property as soon as it came on the market, and we secured the property within 24 hours which was necessary in this very tight housing market. Kristine is excellent to work with. She is very knowledgeable about the local market and has many contacts to help secure services both before and after the sale. She is also a genuinely kind and caring person and someone you will want to work with.

If I could give zero stars I would. I wish I could let everyone see how inaccurate and back woods…read morethis broker is. Absolutely the most friendly guy until you check his work. This place does not take your money seriously. DO NOT DO BUSINESS HERE. As soon as I asked legitimate questions as to something like the number of bathrooms and bedrooms and he realized he had made a mistake. Instead of apologizing and correcting the comps, this UNPROFESSIONAL BROKER simply said "well I guess you don't need me". I don't know about you, but I don't want anyone representing my money and property that gives up that quick. Additionally, I've been here 15 years in this town and heard stories. Now I completely understand why this broker is a joke.