Rude, over priced, dreadful customer service, £ signs in their eyes…read more When I broke my tooth I went to my nearest dentist - St Clements - where my flatmate had been and raved about how quickly they saw him. I knew they were mostly private, so I didn't expect it come cheap, but I did think the money they were charging you through the nose for would at least be top notch. From the second I got on the phone I knew I was onto a wrong 'un. Here are just SOME of the dreadful phrases that came out of the mouths of the receptionists AND dentist: - "You do know that we MOSTLY do private as we don't get paid enough to do NHS" - "If you want a white filling on the NHS you could try at the hospital, I guess, but they'd probably just give you a silver one." - "Your last dentist obviously didn't know what he was doing. That could be rotting under your teeth or some weird filling". My previous dentist was FIRST CLASS and far better than the dreadful service I got here. Utterly pretentious even before I parted with my cash. And I wasn't the only one, as I awaited my check up I sat next to a woman who came in to ask about NHS services and was treated as though she'd come in wearing rags. The sad thing is they told me I needed a filling, but the awful service made me walk out without the treatment. But the pain I felt caused me to call up today for an appointment. The receptionist laughed disgustedly at me and said "yes you've left it a long time and you need a lot of work" - the tone, patronising and aggrevated. No way am I giving them a penny of my money. Not one iota of care about their patients unless their paying private and don't mention the dreaded "NHS" word. I'd rather be in pain then call them again.

Really friendly service and super dedicated to ensuring customer satisfaction - received several…read morephone calls after having work done to check I was happy and not in any pain, and always find room to squeeze me in in an emergency!

Brilliant experience! I have to start saying that I was…read moreterrified of putting braces at the age of 24.. During my first consultation Dr Kyi was very informative and encouraging, so after a few weeks I actually decided to go for the 'treatment'. I had an appointment with Dr Kyi every single month so she could check progresses and make adjustments making sure we'll take the braces off on time. Aside of Dr Kyi also everyone else that works for the centre was always very helpful and understanding. Best decision of my life, after a year I have the perfect smile!

I'd had orthodontic treatment -full braces- a few years ago with another orthodontist so this time…read moreround I only had a slight misalignment to correct. I felt that I was extremely well looked after; and I even wish I had undergone my previous treatment with Dr Chaw Su Kyi; she is meticulous and gentle, which is much appreciated. I almost relaxed into the chair at every visit! She gave me two treatment options, never trying to push one over the other. Professional, friendly, conscientious work. Thank you.

New modern dental laboratory specializing in smile design, all ceramic restorations,implants and…read moreaesthetic solutions with a strong emphasis on clinical accuracy.

After more than 13 years being a patient of this practice let me be clear. Dr Batavia and the team…read moreare both professional and incredibly skilled. Due to very poor dental work when I was younger I have has an immense amount of work for TMJ problems, misplaced teeth, jaw alignment. My latest work has recently been completed and since then I have been somewhat surprised by people telling me I have lovely teeth. What is great about this is nobody asks what I have had done - that is the quality of the work - simply outstanding.

I've chosen this practice only for the proximity to my new home but I didn't find him any better…read morethan my previous dentist. The only difference is that this one charges a lot more! Batavia seems to me a good businessman but not a very good dentist. His primary interest seems to be his pocket first and his patient second. The difference between him and a normal dentist is that he will find a lot more things to do with you so that he can profit as much as possible.

Chiswick Park Dental Practice is, quite frankly, the best dentist in England…read more Hailing from America, I was shocked to find that - of the dental practices I dealt with in England - a max of 15 minutes was allocated for a dental cleaning. In the US, a full hour is allocated for a dental cleaning which includes a quick check by the dentist at the end of the appointment. In England, dental cleanings and dentist visits are two separate appointments which took some getting used to but I have actually come to like because it's not necessary that I see a dentist every six months but it is necessary that I get a dental cleaning every six months - something instilled in me by my other since my first tooth popped through my gums. At CPDP, their dental cleanings are 30 minutes in length which provide the hygienist enough time to remove tartar and polish your teeth (no flossing as provided in America). There is an American hygenist at CPDP named LeAnn (or LeAnna?) who does an excellent job for those Americans out there looking for an American hygenist. Pradip Gandhi is a very thorough dentist with great bedside manner; I'd guess he was trained in America but I can't say that with certainty. He's honest and willing to answer any questions you have. For example, chipped the backside of my upper front tooth about eight months ago. I mentioned this to him and he said that if it is not bothering me, that he recommends to leave it alone, stating further that he could patch it but that in his experience, the patch generally would come loose within 2--3 months because of the way I chipped my tooth (merely breaking off part of the enamel, not a break like missing an entire section of my tooth). I really appreciated that he was honest with me and felt as though he had my best interest in mind. The one thing to note about CPDP though is they have a very strict cancellation policy. If you cancel within 48 hours of your appointment, you will be charged. Easy to get to via the Chiswick Park and Turnham Green Tube stations.

As my treatments began to take effect I realized how much faith you had in me. You always…read moreencouraged me and never gave up, not even during the toughest days. Your smile and your enthusiasm made it easier for me to fight through the pain.

I had some substantial work done here, which another dentist commented on as having been very well…read morecarried out. However, Dr Cullen is almost impossible to have a conversation with, or ask questions of it's just his natural manner, but it makes things difficult and awkward and you often don't get answers to your questions/concerns. His nurse tries her best to be the middle man, and I can understand that it gets frustrating for her. However, that doesn't justify the fact that she speaks to him in an insolent manner which is embarrassing, to the point that I don't know where to look/what to do, and feel like a spare part; it's wholly inappropriate. Also, it makes the atmosphere stressful which is the last thing you need. She seems to be very good at her job otherwise. Beyond that everything was much more than fine in the beginning; however, as soon as I complained about something everything changed. The attitude of all the staff towards me changed, and Dr Cullen no longer had time for me even when I tried to seek his advice for an ongoing issue. Prior to that, he would really would go out of his way doing all sorts of things which were truly 'added value', and set him completely apart from the rest. He is also truly a proactive dentist, and was the first in my life to set out a treatment plan and give me advice. Had previous dentists taken such care, I wouldn't have ended up with such a mess in my mouth. However, I finally had enough of the 'atmosphere' created at each visit and the fact that they both thought nothing of it, the inability to discuss my concerns, his new couldn't-care-less attitude towards me, and the endless stories each visit about the wonders he'd worked on other people's teeth (which flagged up a confidentiality issue with me I hope those patients gave their permission, because I would not like photos/details of my mouth to be shown to/discussed with other people) and went elsewhere. I also visited the hygienist several times, and got so frustrated that I chose to visit another hygienist also. She spends a good portion (much longer than the 5 minutes that is on a notice in her treatment room) of the appointment making notes on the computer, which is a waste of time because she asks the same questions, and says the same things, each appointment. It gets very tedious, and takes up even more of the appointment unnecessarily. The time actually spent on my teeth made me feel as if I wasn't getting value for money at all. Also, the one time I asked for something specific to be treated I had to ask repeatedly, and it wasn't done effectively even though it was something easy to resolve.

Extremely busy practice which gets the job done quickly. Friendly dentists and assistants…read more Takes NHS patients too.

Once again - thank you for a very kind and caring service from everyone at K2 and particularly from…read moreyou. When I first came to you five years ago who knew that one day I would actually enjoy a trip to the dentist!!