So helpful and enthusiastic! I have been working with the Bank of Elk River for a few months, mostly with business loans and such. I have been very happy with how honest and informative they have been, and they also seem genuinely interested in seeing me succeed. Michelle has been the gal I work with most often and she takes time out of her schedule to contact me and inquire about updates. While they are a chain, they are still a small chain and stay local. This is helpful because then the bank is focused on the economy within the community. And it is a nice facility. They care greatly about appearance and take pride in professionalism. Very pleased and recommend highly! read more

I absolutely love the "small-town service" with this bank. Everyone is always so helpful and friendly, and most of the branches know me by name. It's a really nice bank to have my accounts with them. They're safe, reliable, and easy to work with. They've never caused me any trouble. The online banking is really easy to use, and safe as well. They do take cautionary advances with that though, once I was on a trip in NY and it denied me access to my account. I called the Bank though, and told her we were on a trip, and they reset the account for me so that I could log on. But it's nice to not have to worry about that, and all it takes to access your account once it's been blocked is one phone call. the ONLY thing I don't like about the BOE, is that it can takes a couple days for transactions to process. Like if you get paid on Friday, unless your place of employment deposits your check into the account sometime in the morning, it may not show up in your account until Monday, even if it's there. Almost any purchase your make on Friday-Sunday will not be processed until Monday and sometimes even Tuesday. That has made for some mistakes on our part where we thought we had a certain amount and didn't. But after you bank with them for awhile (I've been with them since I was 17!), you get used to it. Anyway, highly recommend the bank - the people are incredible. I love the service. read more