I took their two day septic system inspection class in Arlington, which they hosted at a local hotel meeting room. They were organized and well-prepared. There were 23 students the first day doing initial certification and some additional students the second day who were doing their renewals.
Don spoke for the entire first day and a portion of the second day on concepts and principles of septic systems. Brian taught for most of the second day on how to do the actual inspection. Although Don is very experienced, he spent a significant amount of time relating personal anecdotes, and going through his PowerPoint presentation. By his own admission, he does very few septic inspections.
Brian lectured as well, and although his presentation was only a third of the of the class time, it was by far the most useful portion. If I had not careful read through the manuals from NAWT and heard Brian's presentation, I don't think I would've been adequately prepared for the exam.
Overall, I think the course was probably worth the cost, but average in the quality of instruction compared to other providers. They would be better served by having people who are actively working in the subject matter area do more of the lecturing.
In talking to other students, it seems that some of their other courses where there are hands-on training times, such as their pool inspection courses are better. read more