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    Real Brave

    5.0 (2 reviews)
    Closed 1:00 pm - 9:00 PM

    Services - Real Brave

    Musical instruments and teachers

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    Ask the Community - Real Brave

    Music & Arts

    Music & Arts

    2.6(5 reviews)
    4.9 mi
    $$

    I recently purchased a drum set from the store. After two visits to the store and multiple phone…read morecalls I was led to believe that the set that I was buying included all the drums all the stands the seat and all the symbols. Upon getting to the store to purchase the unit they told me that one of the stands was not included so I spent an extra $70 to buy the extra stand. When I got home I realized that one of the symbols was missing. I called the store to say what happened and they told me oh it's not included so two salesman missed lead me and did nothing to rectify the situation. My recourse was I could bring it back well we traveled for miles we spent hours putting the site together and it was for my son's birthday so how can I possibly bring it back. I then called the customer service number to complainAnd they could not find any record of my purchase. This is a corporate chain and it is a joke I would never do business with them I wouldn't go near them with a 10 foot pole

    Had a terrible experience here. I purchased and paid for an expensive item at the Wayne, NJ store…read morein Feb 2019. The store charged me but never delivered the item. I cancelled the order 2 weeks later, since they can't get the item from the manufacturer. They refused to refund me for 2 months, despite multiple phone calls to their Wayne, NJ store and their customer service center in Maryland. After I filed complaints with Better Business Bureau and Div. of Consumer Affairs, they finally mailed me a refund check, so I withdrew the BBB complaint. However, I just reinstated it because Music & Arts just sent me a collection notice claiming that I owe them the amount they just refunded me! I will never again purchase anything from this retailer. What a nightmare this continues to be.

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    Music & Arts - Music Arts scammer

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    Music Arts scammer

    Robbie's Music City - View from the parking lot

    Robbie's Music City

    2.8(21 reviews)
    9.0 mi
    $$

    Good Old-Time Music store .. last of the breed it seems.. still a customer !... reasonable prices…read more,and slightly used equipment a plus

    I have been playing music for 30 years. That said, I have seen my share of music shops ranging from…read morethe good, the bad, to the ugly. I've traveled for and wide to pick up a musical instrument I'd been hunting for, sometimes to different states. That said, I've seen it all. However, Robbie's is something else, entirely different than anything I've ever experienced. This store has a legacy, for sure. This was a great place to go back in the day, and I'd often find some hard-to-find items here. Prices were fair back then and staff were eager to strike up conversation and talk music. However, it does not live up to its legacy and is now a shell of what it once was. I'd been here several times in the 90's, and it was seedy, a little weird, but reputable. Staff cared, quality instruments were available, you could talk music with the staff, and they had lots of inventory. All of this made for a fun and unique experience that was different than elsewhere. Fast forward to present day: There is a large selection of musical instruments. Some appear to have been there for ages, though. Prices are high and unreflective of true value. Perhaps this is why the inventory remains abundant with items that appear to be fossils there for years. The instruments cooking in the sun in the massive plate glass windows makes me wince every time I pass the place. Those poor drum kits have to be being absolutely destroyed sitting in that magnified sun. The environment seems to lack any sort of overall care or upkeep. Want to sell an instrument? Best of luck. Absolutely rock bottom pricing will be offered, almost to the point where you are forced to support Guitar Center. Many of us musicians like to support local, but these folks make that hard. Want to buy used? Prepare for the price to be inflated. The staff seem inconvenienced and annoyed that you've decided to patron their store, almost as if they don't want or need your money. A while back, went in for a simple repair that they quoted me on, never heard back from them, and when I called, they had decided to simply not do it or get around to it. Hours are odd, never a car in the parking lot. They open and close when they decide to. Odds are they won't be open when you get there, which has happened to me and other buddies of mine multiple times. Word going around is that it will be shuttered soon. I understand it, especially given how this place is run.

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    Robbie's Music City - Me with Cj Ramone at the Pizza Place, Long Island

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    Me with Cj Ramone at the Pizza Place, Long Island

    Real Brave - musicalinstrumentsandteachers - Updated May 2026

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