Where do I start? The venue itself was beautiful and clean, but the customer service was probably…read morethe worst I have ever experienced. I've coordinated close to 100 events, and this one was especially important because it was for a family member. From the moment I arrived, there was a clear lack of communication between the venue owners. The woman in charge was rude and unhelpful from the start. Not only was she unpleasant, but she also badmouthed the bride and groom, which was completely unprofessional. We had paid an extra $700 for an additional table, and when I asked about it, she threw a fit and accused us of trying to get things for free--despite it already being paid for. Throughout the night, she continued to be rude and uncooperative, so I chose to work directly with the wait staff, who were much more helpful. To make matters worse, the staff packed up all the leftover food and kept it for themselves without even offering it to us. Although we had the venue booked until 1:30 AM, she started trying to shut the event down by midnight. Our event was elegant, and the guests were respectful. The only issue was an angry venue manager who clearly didn't want to do her j

Beautiful place. Incredibly professional and accomodating staff. I will definitely be renting for…read morefuture events!

August 4th 2018 we had my Mom's Retirement Party.......The venue was very nice the food was…read moredelicious the decor was very elegant ,We had the entire Oak room and Maple room,I loved the staff all in all I would give it a 10 i would have given it a 20 they could not get the Projector to work for our picture slide but that didn't even matter, The coordinator Syssenden was very kind and planned everything so well, she had surgery and could not finish the planning so Cathy took over in her place and did an amazing job the day of the event Melissa the room decorator was very detailed and made the room look great!!! overall just a great Place the venue and Staff!!!!!!

More positives than negatives but I have some definite concerns. The best things were the quality…read moreof the food served, the easily accessible location and plenty of parking. My negatives are the confusing price structure, the difficulty connecting my audiovisual devices and lack of continuity between the hotel and the event staff. I initially thought I was spending $3-$4000 but ended up spending over $6k. They would benefit from a brochure or printed materials explaining the pricing and the audiovisual connections so clients would have a clearer understanding of what they were signing up for. The hotel staff didn't know anything about the block of rooms I reserved and wouldn't give me the agreed price when I wanted a room on the spot. Ultimately my guests were happy but some did not get appetizers or any food at all because it is quickly removed. I would only recommend this venue if you have a lot of flexibility with your budget.

My Fiancé hired total party and event to decorate his proposal it was beautiful. Sofia was very…read moreprofessional and paid attention to all the details. She made this evening memorable

Small business and everyone is very friendly and helpful. Very flexible with rentals and cost very…read morereasonable. Highly recommend them.

This company is a CHEAT.....I can't describe how disappointed I am. We hired them for our Son's…read morefirst Party and can you imagine when you have to run and get a Birthday Cake at the cake cutting time...yeah my point exactly...terrible terrible terrible experience. Spent almost $800, and when requested refund for cake and cookies they showed the refund policy. All the icing was melted before it even reached our table. Don't believe the pictures that they show you. Actual products don't even come close to those pictures. No refund was given. So unprofessional that they were baby sitting their own kids while they were setting up for our party. This company is not worth giving your money to..Don't hire them to ruin your special day. I am sure there are many other honest people to earn your business.

I hired AYEWP for my daughters 1st bday. I had cute as a button as a theme which i didn't see on…read moretheir website yet. The team went above and beyond to incorporate my theme and color variations in all aspects. The staff was very attentive to the kids needs and playtime. The decorations were amazing and beautiful beyond my imagination. My one year old and all my friends kids had a ball through out the entire time. I am definitely going to be a returning client every year for sure

10/10! I had a wacky last minute need for an emergency candy cart, and Brittany went above and…read morebeyond to help me out! Good customer service is truly invaluable, and I am so grateful that Brittany worked with me to meet my very unique needs. Also, after rushing around looking for this illusive candy cart, I realized what a great value hers was compared to all the others on the market! Good, value, good product, good people = 5 stars through and through! THANK YOU!

Britney did an amazing job! She's wonderful to work with and everything came out even better than…read moreexpected!

I finally got a response from them to create my reservations. The price of rental in this place is…read moreextremely reasonably compared to the other two choices I had in contact with for the same chair rental. communication between us during the day of rental was flawless. The chair I rented was beautiful and it was delivered on the dot of allotted agreed time. We were running a little late to end the event, and The guy who came to pick up the chair was so nice and accommodating and again, communication was on point. Will definitely be looking forward to renting with them in the future. The communication issue i had previously was addressed and they seem to fixed that.

Excellent experience! They accommodated me at the last minute for my mom's birthday. I needed…read moretables and chairs. They provided outstanding customer service, and offered very reasonable rates. Delivery and pickup were smooth and on time. highly recommend!

I don't know where to begin with the party that these guys helped my wife setup. I came home to an…read moreincredible setup for my 45th birthday and my house was completely decorated to look like my neighborhood back in NYC, and not only did they organize my favorite food and drinks, but managed to get all my friends together for the party - including getting my parents to drive up from Florida for the event here in DC! One of the best surprises I've ever had. Will definitely hire them to help us plan future events.

Sandra is amazing to work with. I clicked with her the moment I met her. I had been planning my…read moredaughter's Bat Mitzvah for 2 years, but needed guidance and hand holding for the remainder of the planning process and the day of the event. Sandra gave me just that. She's honest, creative, very organized and realistic - which are all the things I needed in a planner. Most of all, she calmed any anxieties I had in regards to planning and hosting a party. The day of the Mitzvah, she worked with all the vendors tirelessly to make sure the room was perfect and everything was ready to go. The room looked amazing. Once we arrived, she made sure we were happy and content and didn't worry about a thing. She took care of everything so we could just focus on having fun all night. My whole family absolutely loves Sandra. She is a great planner and a great person. I would recommend her services to anybody that is looking for a planner. You would be crazy to use anybody else.

Famata and her team are absolutely wonderful to work with. She made the whole process of planning…read moremy baby shower from start to finish so smooth and easy. The set up was amazing and breathtaking and I couldn't be any happier of choosing them to organize this day for me. I would certainly have them plan other events for me. Great experience!

I cannot say enough positive things about the St. Germain team! Carrie was attentive, patient, and…read moreso helpful throughout the planning process. She responded to my questions quickly and was always willing to adjust our invoices or provide recommendations. They are also the most affordable company I've found in the DC area. On site, the catering team went above and beyond to ensure our events went seamlessly. I have never had guests compliment the staff and the menu as much as they did with St. Germain! As the event coordinator, I appreciated that Ceecho, Donal, and Johnny checked in with me throughout the event, quickly adjusted to the schedule changes, and were efficient and helpful throughout the set up and tear down process. I highly recommend Saint Germain for our next catered function in DC! We will be a repeat customer for sure!

Very little meat provided for the sandwiches - too much bread and lettuce- confusion over delivery…read moreaddress as well