At first, I was excited to come in, especially because I really needed a haircut and I came to the mall hoping there would be some salon, and one that is open past 5 on a Sunday. I found Razor Reese's and decided to try them out. The lady who ended up cutting my hair was sitting in one of the waiting chairs with her purse, so I was unsure if they were still open or if they were closing soon, especially since it was the holiday season and the mall's shopping hours were extended. She told me she could still cut my hair, so after inquiring about the pricing, which wasn't straightforward and honestly a little confusing as to what the womens' cut vs the trim entailed. I wanted only an inch cut off and for my hair to be shampooed and styled, as is standard with a regular women's cut. If I remember the prices on the pamphlet correctly, a trim started at $20, a shampoo at $10 and a "women's cut" at $35. I was unsure whether the women's cut included the shampoo and style or if what I wanted, a trim would be rung up... anyways just super confusing and the lady working (Hana?) was seemingly also confused.
I ended up agreeing to what she told me, and I was taken to the sink to get my hair shampooed. There, I was trying to be conversational and was asking if they are usually open later, or if it is extended with the mall's hours. She completely misunderstood without me realizing and was saying something about whether this salon was for black people, or something along the lines of her not staying open longer to cut a black person's hair??? I was super confused and didn't really hear the full extent of what she was saying because of the sound of the water. The owner then walks in and she mentioned something to him about me allegedly asking about their services with black people (her words!) which I did not!! I have honestly no clue where that came from, or if it was in her mind and she misunderstood me? When she first said black, I thought she was talking about black friday, in response to my question about the salon being open later, so I don't understand how she even misunderstood me when I asked about extended hours.
Anyways fast forward, I got my hair cut and I could tell she was rushing through it. I noticed in the front, it was cut shorter than the back, more than the one-inch I asked to get cut off. Looking at it now, I can really tell that it's choppy and uneven, and I asked her specifically to make it blended and even, esp since I've had a bad haircut before and didn't want it to happen again. After she cut my hair, she blew dried it using like 3-5 uneven spritz of a heat spray for the entirety of my hair, and then was also rushing this and the back was still not dry by the time she was done. I was itching to get out and just dry it myself because I didn't want my hair to get damaged or messed up even more.
I think this salon has a lot of potential, and I like the clean atmosphere, but the lady who cut my hair was not the best. I felt bad to offend her so I didn't complain in person, but I think if she was going to rush the job because it was after hours, she shouldn't have taken me on as a client to cut my hair. Hoping I can get my hair fixed elsewhere. read more