Scheduled an appointment with me and missed it. Told me that he would be here at 7:30 and never…read moreshowed up. So I would not say that this person is reliable when it comes to service. I know that he was not gonna show up I would've scheduled somebody else.

Don't waste your time unless you want a very rude person talking to you like a child. I know he…read moreprobably thought I forgot about reviewing him but I didn't. If I could give no stars I would. This was the most rudest encounter I've ever experienced and we hadn't even met yet. Just based on the phone call you can tell he is not really interested in hearing you and what you're trying to say about the problem with your vehicle he just wants to be sure he has an appointment bringing him money. He cut me off telling me " Look listen just go get this" and when I was trying to ask for clarification for the timing belt kit he hung up in my face. Then proceeded to lie and say it was an accident.. so why not call your customer back? Cause it was no accident especially with how I was cut off on the phone and he already seemed agitated. but I'm glad he showed his true colors cause that was $600 dollars that I gave to someone else who deserved it and did a fantastic job on my car. And I hope he don't come on here under my comment talking nonsense cause I have your number and you will get another piece of my mind, I promise you that. So don't comment at all just Do better. Businesses grow not only because of quality work but quality CUSTOMER SERVICE and he does NOT have that. I hope no one waste their money or time on this man. These 5 star reviews on here are being created by him or people he personally knows so his overall rating doesn't go down which puts him further down the list of quality mechanics on yelp and he knows that. He needs a full rebrand and restructure of the way he handles people and his business. You're better off finding someone else.

Very Shocked at response from S&S Repair Services A little…read morehistory as up to this point, I would have had nothing but good things to say about S&S Repair service. They had gone above and beyond to turn around the repair of my F250 truck in a day's time with no issues. The level of service was beyond expectations at the time. A couple of weeks ago my wife started having intermittent engine codes and reduction of speed with her car. I spoke with Brian and brought the car into the shop which he was prompt with looking at it, deleting the old codes and test-driving it. At this time nothing was shown to be faulty, and he recommended driving it until the codes came back and bring it back into the shop. Well, the codes came back this past weekend and stayed with the reduction in power which only allowed for about 40mph. Sunday night my mother fell and broke her hip and has been in the hospital since Sunday night. With me going back and forth to Beaumont this has left my wife and 2 sons limited on transportation. Wednesday morning it worked out that I could follow her to S&S Repair shop to drop her car off to be looked at and then I headed back to Beaumont after dropping my wife off at Home. I spoke to Brian later that morning when he returned my call which he stated that they would get to it as soon as they could due to personnel issues at the time which I understood. I called Thursday evening in which they stated that they had not had a chance to look at it and would be looking at it Friday Morning. At 10:44 this morning I called to follow up on my wife's car and a lady answered the phone in which I asked about the status, and I heard Brian in the background state (I AM PUTTING THE #! &*#*#! CAR ON THE RACK NOW). I was literally shocked at what I had just heard. I told the lady on the phone that I was really disappointed in hearing what I had just heard and all she could say was That Brian has had a rough week and to Call the office Line number in the future. At any point in the last couple of months Brian could have asked for me to call the office number but this never seemed to be an issue. I have always supported local business but after hearing how the owner of a local business talked and acted like a customer was a pain in ass because he was having a bad week, he needs to consider the week his customers are having as well.

This is a great company that is owned and operated by amazing people. We didn't know them prior to…read moreneeding them in an emergency situation. They were honest and knowledgeable. They got us back on the road without any hesitation.

We ordered parts for our bad it mower the service was horrible the people were so rude and on top…read moreof that still had to pay an extra $50 for shipping after the part had already been paid for and arrived

These guys are great! Diamond Service Dealer and Master Service Technicians. They go beyond…read morechecking to see how to get my lawn mower going, they made it Yard Worthy! Thanks! Great store, great service and free coffee, Yahoo! Gary Ulman Sr. and Gary Ulman Jr. make the drive to Hemphill in the piney woods worth the trip.

My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

DO NOT TAKE YOUR VEHICLE TO THIS SHOP UNDER ANY CIRCUMSTANCE. NO STARS!! My vehicle has electrical…read moreproblems and would not start. It was originally intended to be towed but upon arrival the wife and her mechanic decided to drive it from Louisiana to Texas and back. I was contacted by the husband and told it just needed a starter. I was relieved and okayed him to put brake pads on the front a long with the starter. The price I was quoted was $427. A couple of hours later I was contacted by the wife with a $742 price and was told the mechanic was working on the tvs in the rear but that they were now in working order. Ans yes i did question the difference in price. I received my vehicle way beyond empty in gas. Upon arrival the wife told me on the way to drop it off the front blinkers went out. The price was $932 for a starter and brakes pads and rotors on the rear. I would never request brake service ONLY on a rear wheel drive vehicle. My intention was to have it start. Brake pads were optional and with it only being a starter i figured brake pads in the front wouldnt hurt. It will no longer start unless have it jumped. I had to pay AAA that day to get me on the road again after being left with not even enough gas to get less than a street away to the gas station, where I live. My tvs and ac now turn on and off even with the vehicle is off. I reported them to BBB and their response was that I am angry because they do not do provide gas service and that I appeared to be under the influence. And that they don't understand the problem since they returned the vehicle with no drop off fee. (I was told they offer pick up and drop off service) My father is retired law enforcement and i work for the state. This is accusatory and depicts defamation of character. When I called the shop 5 minutes after receiving the vehicle the husband was rude, laughed at me and continuously kept calling me back with no resolution besides arguing. I have text messages from the shop stating the mechanic was working on the electrical problem yet my receipt only depicts a starter, and brake bads and rotors. I only know they are on the rear only because I got underneath the car and can see the front was never taken apart at all. This was a surprise.Let's be real... if your car doesn't start and you have to get it towed would you request brakes to resolve the issue? Lol!! RUN from this duo. They use miscommunication between]1 husband and wife as a tool and obviously only oversell brakes to compensate for what the shop is lacking. I am now filing criminal charges.

Truly a remarkable family owned auto and service repair facility. Friendly atmosphere with most…read moreimportantly, honest and exceptional confidence in the work they perform in a timely manner. Sharp eyes for an issue with my Ford F-250 that could have been disastrous if not caught by the well-trained owner. Immediately authorized the work and within 30 minutes, parts were on location and work was completed in a very reasonable time. With a military discount, I left there with a satisfaction that could come with any other auto repair location. Highly recommend K & A Auto to anyone with auto repair needs. Employees are well qualified for any kind of challenge. They do boat engine repairs as well as working on Diesel engines. It's worth a call, or better yet....let them have a look at your concerns. It's worth a drive. Military discount's applied.

We have several cars that are 12+ years old, and J&W have done a great job keeping them running and…read moreon the road. John and his wife are quick to call with quotes, and when they finish working on our vehicles they are typically at or below the quoted price. We dropped off our 2008 Hyundai expecting to play at least $1000 for a major repair, only to find out that a sensor and some elbow grease fixed everything for less than $200. They have always treated us fairly, and J&W will be our go-to mechanic as long as they're in business.

Hard workers great service good value above and beyond service will refer them recommend them for…read moreall your needs! service available at a reasonable cost and knowledgeable customer service

Simply put, Mr. Danny Roshong proves there is good left in this world. I just want to thank him for…read morethe quick response and superior service with my daughter's truck. She and her husband are stationed at Ft. Polk, truck had major issues. I called Mr. Roshong and he dang near immediately sent his wrecker over and grabbed it. He took a look, diagnosed the issue, informed us what it would take to fix, and got down to business. Super polite and kind, understanding and gracious. Mr. Roshong, thank you very, very much for making this as painless as possible for these kiddos.

I went in for alternator work on my Camry. They were straightforward Christian business owners…read morewhich is hard to find in Leesville. They didn't try charging an arm and leg for a simple job. Why try getting all your money from one person when you can create multiple loyal customers for life is what I was told. Highly recommended!