Came to get an oil change but was unable because vehicle was leaking oil and needed to be fixed…read morebefore oil change. The technician was great and I appreciate there honesty and showing me the problem. I recommend anyone needing work done on there auto give them a try. Do good work.

I should have listen to the reviews before I decided on this place, gateway tote and service. but I…read morewas pushed for time they weren't as busy, Terry, a heavier-set individual wearing glasses and a white shirt. His behavior was the epitome of unprofessionalism and condescension. From the start, Terry repeatedly cut my sentences, refusing to let me speak fully. He addressed me with an intolerable air of superiority, deliberately speaking down to me as though I lacked basic intelligence or understanding of my own inquiry. This relentless interruption even carried over into the simple task of taking down my address on a form. While my immediate instinct was to walk out, I chose to maintain my composure to avoid escalation and because of my tight schedule. What made the experience truly egregious was observing Terry's interactions with others while I waited for my vehicle. He treated every other patron with genuine kindness and grace, yet reserved an explicitly bitter, hostile demeanor solely for me. If there was any saving grace, it was the rest of the staff, who were significantly more welcoming. In particular, I am incredibly grateful to the technician who serviced my vehicle and spoke with me after this incident; his professionalism and courtesy represent exactly how one should conduct themselves in a customer-facing role. Terry, however, is a massive liability to this business. If I could give it no stars, I would give it a F no.

Have taken Buick, Honda & Mazda cars for various services over 10 years. Honest evaluations,…read morequality service. These people know their stuff. Expensive, not compared to dealer prices! But the knowledge & quality of once & done is what I pay for, not taking a chance that it might get done the right way.

Great service on the phone and in person! I got my first ever flat tire on my visit up to…read moreStarkville this week and I could not be more grateful for them. In my little knowledge about cars I was worried about what to do and where to go, especially in a new area. I'm honestly so grateful to have found this place. It has restored what I've heard about car places and especially how they treat/charge folks who don't know much about cars. I was able to bring my car in immediately and they sealed up the tire and filled up the air in all my tires ALL FOR ONLY $41. For all that stress, I expected the pocket hit to only make it worse. Not that the unexpected expense was welcome but it was manageable for a college student trying to make it home. Only note I have is they didn't call me when it was done... nothin a call their way can't fix. I'll take that and good people any day! I'm grateful that I have found a place to trust and tell people about. Will most definitely be suggesting this place to all my people in the area. We will get that yelp review up! THANK YOU!!

Last 2 times we have used this business, we have had to return because something was not done…read morecorrectly. They should enhance their quality control. We did not have these types of issues under the previous ownership.

Took my 08 VW Passat in for passenger fender/door damage from an accident. Here's what I…read moreexperienced with both the quality of the work as well as the service: The service was all around fantastic. Everyone greeted me with a smile on their face as I walked in. I was immediately helped and given a set date when the car would be ready, which is incredibly helpful with a busy schedule. Though the car was finished one day late, I was informed ahead of time. Great communication. I had an additional problem with the car (was not caused by the accident, and not their fault) and took it back in for a re-evaluation. They promptly took the car back to look at it, and fully explained to me (and showed me) the problem going on, and some courses of action at no extra cost. In my eyes, they are an outstanding team. The quality of the work was borderline immaculate. The fender assembly is all fixed up/replaced and the paint blending was far better than I thought it would turn out. It makes sense why Advanced Collision has grown so large. The school (MSU) does bring in more business, but their customer service and care for their job really sets them apart from the rest of the auto repair world.

I dropped my Mini off to have the brake sensors replaced and asked them to look at a few other…read morethings and do a full inspection since I was selling the car. They found 2 more things, got parts, and fixed everything in under 2 days for about $250 bucks, which is pretty good in my book, especially with Mini Coopers. I would trust them with any car, they seem honest, efficient and everything works as it should. Highly recommended!

Do not take your car here! I took my VW Jetta here because the battery kept draining... Four weeks…read morelater and they still couldn't figure out what was wrong with it!! I took it to a shop at home and they were able to figure it out in a matter of hours. I would not recommend this shop to anyone.

This is a real review not friends with anyone. I've taken my vehicle here and let's just say it…read morewent in better than it came out. please do not take your vehicle here. They will tell you it's fixed but will still be a problem with the same thing. My vehicle has the same codes showing. Plus my vehicle sound bad. They do not deserve a 1 star. Bad business. If you bring your own parts they will tell you, it's your part that's bad. And will be very dismissive about your complaints.

I took my car here for some work they did not fix the problem but instead made it worse now my car…read morevibrates every time I stop I took it to get and intake valve replaced the part was 109 they charged me 530 dollars another shop said it should only cost 300 at most and because of them my car is still messed up i took it to them 3 times in a weeks and they still haven't fixed the problem

Only giving one star because I can't give less. My daughter took her car there for tires. First…read morephone call, he was helpful. That was the last phone call. . Seven days late he will not answer phone or return my calls. My daughter left her car in Starkville and rode home with a friend, now, we will have to drive 2 hours back to Starkville just to take her car somewhere else to get tires.

Ronnie took very great care of my daughter's car and was in contact with me concerning the repairs…read moreand was genuinely concerned about the repair costs and did the repairs for a reasonable price. Car is running great again. Thanks for taking the stress away concerning this issue. Highly recommended!