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    Raymond Jones, PhD

    5.0 (9 reviews)

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    ROWI Teen & Parent Wellness Centers

    ROWI Teen & Parent Wellness Centers

    3.0(4 reviews)
    0.1 mi

    This review is based on my personal experience as a teen in ROWI Teen Covina's IOP and PHP…read moreprograms. Unfortunately, my experience was extremely negative and contributed to a decline in my mental health. The programs were very different from how they were described during intake. Many activities that were presented as part of the program did not actually happen. Groups were often repetitive, inconsistent, and held in the same small room every day. Several group leaders repeated the same content weekly, and some sessions involved little to no structure. A large amount of time was spent sitting without engaging therapeutic activities. Some groups consisted only of open discussion, which was especially difficult for teens who struggle with communication. Other times, unrelated topics were discussed, or a video was played with little guidance or interaction. There was excessive downtime. Many teens sat quietly waiting for the program to end, which felt isolating and unhelpful for those dealing with depression or anxiety. The environment felt understimulating and disengaging rather than supportive. Staff experiences varied. While a few were kind, others came across as dismissive or unprofessional. At times, support felt minimal, such as being given a fidget or paper and left alone despite visibly struggling. I did not receive the level of individualized care that was implied. This program was not a good fit for me, especially as someone who has difficulty communicating and fitting in. I left feeling more discouraged than when I started. Given the cost, I expected significantly more therapeutic support. I regret attending this program and would encourage families to carefully research and ask detailed questions before enrolling.

    ROWI is our main referral source for clients who need a bit more than outpatient therapy. Their…read morespace is clean, their staff is responsive and caring, and their administrative team is knowledgeable and engaged. We were invited to see their spaces in Pasadena and Covina, and it is clear that they truly care about the well-being of their clients and the families. We are happy to have found a place like ROWI. Thank you, ROWI team!

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    ROWI Teen & Parent Wellness Centers
    ROWI Teen & Parent Wellness Centers - We work with most insurance companies. Call us so we can guide you through the process.

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    We work with most insurance companies. Call us so we can guide you through the process.

    Crossroads Family Therapy

    Crossroads Family Therapy

    3.0(2 reviews)
    2.2 mi

    I am so grateful to have found Karen Allen and Crossroads Family Therapy…read more For the better part of the last four years, we struggled as a family to support our family member who suffers from bipolar 1. we went through countless therapists and psychiatrists who really did not understand the depth of this illness, and misdiagnosed our loved one's illness. And then one day someone referred us to Karen. She helped us as a family guide our family member to the right resources, doctors, and medication's and continues this day to help our family member rebuild their life. Too many professionals don't understand this illness and therefore don't recognize it. The good news is there are good treatments and good people out there to help you and your loved one and your family on this journey, Karen is one of them.

    My daughter's been seeing one of the therapists here for the better part of a year at my…read moresuggestion. Our family is going through a difficult situation and I wanted her to have someone to talk to that is unbiased. Going to Karen Allan's Crossroads ended up being a disastrous mistake. The therapist under Karen's employ decided to take sides with my wife rather than serve my daughter. She turned my daughter further against me and codifies negative, harmful behavior. She's disrespectful, dishonest, and demeaning to me and has made clear that fathers' are not important to children. She even gives lip service to Christian values while making a mockery of what they actually stand for. If you're thinking of taking your child here for help (particularly if you're a father), don't. These people talk sweetly and gently while causing your child long-term harm. I don't want another person to suffer the way this clinic has caused me under the malevolent guidance they offer.

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    Crossroads Family Therapy
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    Raymond Jones, PhD - c_and_mh - Updated May 2026

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