Be careful of the other therapists at this location. Lauren may be great and amazing, but her other…read moretherapists are not as amazing. I especially would not come here for couples or marriage counseling.

I highly recommend Lauren Camacho for any of your personal needs. She is warm, inviting and listens…read moreto every detail. Therapy can be difficult for many (which it was for me), however, she made this transition incredible and seamless. She offers many different services that can support what you need, and she will walk you through your own unique path. I couldn't have asked for a better therapist, I will be recommending everyone I know to her.

This review is based on my personal experience as a teen in ROWI Teen Covina's IOP and PHP…read moreprograms. Unfortunately, my experience was extremely negative and contributed to a decline in my mental health. The programs were very different from how they were described during intake. Many activities that were presented as part of the program did not actually happen. Groups were often repetitive, inconsistent, and held in the same small room every day. Several group leaders repeated the same content weekly, and some sessions involved little to no structure. A large amount of time was spent sitting without engaging therapeutic activities. Some groups consisted only of open discussion, which was especially difficult for teens who struggle with communication. Other times, unrelated topics were discussed, or a video was played with little guidance or interaction. There was excessive downtime. Many teens sat quietly waiting for the program to end, which felt isolating and unhelpful for those dealing with depression or anxiety. The environment felt understimulating and disengaging rather than supportive. Staff experiences varied. While a few were kind, others came across as dismissive or unprofessional. At times, support felt minimal, such as being given a fidget or paper and left alone despite visibly struggling. I did not receive the level of individualized care that was implied. This program was not a good fit for me, especially as someone who has difficulty communicating and fitting in. I left feeling more discouraged than when I started. Given the cost, I expected significantly more therapeutic support. I regret attending this program and would encourage families to carefully research and ask detailed questions before enrolling.

ROWI is our main referral source for clients who need a bit more than outpatient therapy. Their…read morespace is clean, their staff is responsive and caring, and their administrative team is knowledgeable and engaged. We were invited to see their spaces in Pasadena and Covina, and it is clear that they truly care about the well-being of their clients and the families. We are happy to have found a place like ROWI. Thank you, ROWI team!

Absolutely amazing human and wonderful therapist. When I am trying to communicate well, I now think…read more"how would Gabe say this?"

Finding a good therapist is hard enough but with a handful of five star reviews (at the time)…read moretaking the chance that he was as good as they said felt like a big leap of faith. To put it plainly, he is as good as the reviews say. Gabriel is such a thoughtful, wise, curious, and genuinely kind person and skilled therapist that it's hard not to feel heard. He gave me things that I kept thinking about in my day to day between sessions and challenged me to grow as a person and communicator. With his help and guidance I feel a huge shift in my life and how I show up in all my relationships. Take the chance on Gabriel - you won't regret it :)

I was wrong I don't…read moretrust anybody but yet I knew this place was where I needed to go I have a support system Somebody to pray with And people wishing me the best And I have never in my life had that For once I have beautiful people next to me Actively using our faith to help with things like outside forces or people in which we can't control... This place is helping me with what I can control !!!!!!!!!!!!!!! They are making it happen Whoop

I rarely leave negative reviews, but after multiple frustrating experiences, I feel compelled to…read moreshare mine. I chose this practice because it presents itself as a Christian counseling practice, and I expected that values such as compassion, grace, and understanding would be reflected not only in therapy but also in the way patients are treated by the office. Unfortunately, that has not been my experience. While I genuinely like my therapist and appreciate the care she provides during our sessions, my interactions with the billing department and office administration have been consistently stressful. I've experienced insurance and billing issues that disrupted my continuity of care, and I was even asked to accept responsibility for claims if my insurance provider failed to pay before they would continue seeing me. Instead of feeling supported, I often felt like I had to fight just to receive care. Most recently, I canceled a 5:00 p.m. appointment that same morning and was charged a $70 missed appointment fee. What made this especially difficult was that my therapist had previously canceled appointments on me, and I extended understanding because I know unexpected situations happen. I hoped that same grace would be extended to me, but instead I was met with a rigid policy and no consideration of the circumstances. Throughout my experience, the communication from the billing office has felt impersonal and lacking in empathy. When I raised concerns, I did not feel heard or that there was any willingness to consider the individual circumstances of a patient. From my perspective, the policies felt more important than the people they affect. My disappointment is not with my therapist but with the way the practice is managed. I had hoped the owner would take patient concerns seriously and make changes to improve how the billing department communicates with and treats people. Unfortunately, that has not been my experience. Mental health treatment should help reduce stress, not add to it. I hope this feedback encourages the practice to reflect on how patients are treated outside the therapy room, because administrative interactions are an important part of the overall care experience.

Angela is like a breath of fresh air when you're drowning under water. I've been to more therapist…read moreand other doctors in that field then I care to remember, and not one of them can be a close second to Angela, she uses a technique known as EMDR and it's been the best help I have ever gotten and does wonders for PTSD and many other traumas and conditions. I only regret I didn't learn of her sooner. You won't be disappointed.

I have been to many many therapist in my lifetime. Some were good, but some therapist let you talk…read moreand then give a sentence of advice, and collect your money. This is the first therapist that I am so grateful to have. Angela has helped me a lot in as little as three sessions with her. Extremely educated in her field and is happy to talk to you in the most comforting way!!! I am glad to say that Angela is my new therapist for good.

Kristen is amazing! We have been meeting a while now and she always tells me the truth and helps me…read moresee what I am missing in the most caring and loving way. She is is patient with me and really cares about her patients. I always look forward to our time together to help me get back in line.

I love Kristen's approach to psychology, she has kept me accountable while being gentle and…read morerespecting my needs. She's a great listener and genuinely cares about her patients and wants to see them thrive. I highly recommend her!

I cant thank Gisela enough for all her guidance. Not only is she a good listener but she also…read morecares and is willing to have you think out side of the box. I was going through a rough time trying to get my life in order and unwind , luckily I was led to her and now i am enjoying life a lot more and have learned to cope with my anxiety . She is soft spoken and to the point. I never felt judged or discouraged , after every session i felt at ease , peaceful and ready to take action and work though what was needed. Very thankful i found her as my therapist.

She was supposed to spend an hour with me but she started late and finished early , so I received…read more30 minutes of her time. Very expensive and no results.waste of time and money

I am so grateful to have found Karen Allen and Crossroads Family Therapy…read more For the better part of the last four years, we struggled as a family to support our family member who suffers from bipolar 1. we went through countless therapists and psychiatrists who really did not understand the depth of this illness, and misdiagnosed our loved one's illness. And then one day someone referred us to Karen. She helped us as a family guide our family member to the right resources, doctors, and medication's and continues this day to help our family member rebuild their life. Too many professionals don't understand this illness and therefore don't recognize it. The good news is there are good treatments and good people out there to help you and your loved one and your family on this journey, Karen is one of them.

My daughter's been seeing one of the therapists here for the better part of a year at my…read moresuggestion. Our family is going through a difficult situation and I wanted her to have someone to talk to that is unbiased. Going to Karen Allan's Crossroads ended up being a disastrous mistake. The therapist under Karen's employ decided to take sides with my wife rather than serve my daughter. She turned my daughter further against me and codifies negative, harmful behavior. She's disrespectful, dishonest, and demeaning to me and has made clear that fathers' are not important to children. She even gives lip service to Christian values while making a mockery of what they actually stand for. If you're thinking of taking your child here for help (particularly if you're a father), don't. These people talk sweetly and gently while causing your child long-term harm. I don't want another person to suffer the way this clinic has caused me under the malevolent guidance they offer.