I believe this is also owned by the same hotel we stayed at in Manila. Great staff as I mentioned…read moreand are very helpful. Housekeeping is average but are attentive to our requests as far as amenities. Laundry service is also available but kind of pricey even in thinking dollars. The best part though is the breakfast buffet and they change it up every day. It starts from six in the morning until 10am. This place is still new and pretty popular to tourists or visitors in this city. The downside and you thought I was finished-nope! Restroom does not have a fan that circulates the air after showers. Nothing airs out bcs there are no windows. Moisture will not clear out or keeps everything in it kind of wet. The solution for this is to keep the shower door open and the main bathroom door open to air out. It helps-trust me. Beds are full beds and very comfortable too. I had a pleasant stay here as well. If you don't have a driver, GRAB is familiar with this hotel for pickup and drop off. Make sure you have enough load in your GRAB account. Overall, this hotel is pretty amazing. The only comment I have is that, they use too much freshener. It's very strong especially for people who are sensitive too smile. I think they can tone it down to halfway and milder scent. Otherwise, this place is perfect for a more pleasurable, comfy experience. It's Pretty close to SM shopping mall to and walking distance to other restaurants and shopping areas. I would stay here again. Book in advance for best rates.

Rooms are smaller than average but clean. If you're alone or with someone, i think the space is…read moresufficient but there's not a lot room left for stuff. Not ideal if you have kids, if you ask me. The breakfast buffet is great since there are plenty of options. Both American and Filipino dishes are readily available. Location is ideal as well. Lots of restos nearby if you want to explore other cuisines.

I want to rate this place much better but since it's my first visit here , I won't be able to…read morejustify my concerns soon. First, the room is a good size, contemporary touches, air conditioning is avail. I like that and it's a must. The bathroom Is also nice and has soft running water. I do enjoy my showers since I arrived. They will make your bed upon request or not- they will still do it. I don't recommend the laundry service. Don't do it. It is expensive and I didn't get an itemized bill. Just don't do it. Downstairs, they have their own restaurant or cafe where you can order meals and snacks. They have a nice menu including the traditional Filipino breakfasts: Longsilog, tapsilog , corned beef and with your preference of sunny side-up eggs, scrambled, etc. So good you guys... You can google if you're not familiar. Check out the images. Service can improve because of language barrier. I don't speak their dialect fluently so I sort of blend my English and Tagalog. So with that mentioned, I can't assume they know my dialect as well which, is the national language here in the Philippines. The reason my family chose this place is truly based on convenience to avoid traffic and avoid driving during the festivities happening this weekend which, is called the "Dinagyang Festival". It is like the Mardi Gras we know here in the US.

I spent 3 days and 2 night on this hotel.. I want it to give 5 stars but i didn't because for 1…read morewhole day there is no tv channel. They said their engineer is working on it. So we didnt do much. We were bored. The service crew in the buffet served us well... Shout out to Richard, Cammelle and Charles.. Charles will do well on concierge if he is planning to move there. All of them go above and beyond their duties.. What ever we want they find a way to give it to us.. Just look for them and you'll see what i mean. Hotel is nice and clean..

I was apprehensive when we first booked this reservation for our Philippine trip. So we read…read morereviews & based our choice on our past visits at Marriott hotels. Iloilo my hometown in the Philippines was once a sleepy town that has developed into a tourist spot. Our 6 day stay was amazing. We purchased the buffet breakfast & we're glad we did. It was a complete with omelet station, native fruits both American & Filipino breakfast. They had Mangosteen, Lancôme's & Dragon Fruit, super delish! The service was top notch. Whenever we needed or requested anything the staff promptly responded. They were friendly & we're determined ti provide great service. The rooms were very nice & spacious with a nice view of the city. Nicely located in the call center districts. The Call Center industry is big business there. Lots of food choices, just 2 blocks away, in the nearby Festive Walk Mall & Korea town. The pool area was beautiful with a nice bar & different theme parties at night. We enjoyed the disco night. Since this city is growing they sometimes experience power outage (blackouts) but not at this hotel. This was my husband's first visit & he loved it. This will be our first choice on our next visit.

Nice decent hotel and walking distance to SM mall to go to shoppe…read more This hotel is rated 4stars in Iloilo Philippines but I think otherwise. I have to say though, after dining here, it gave me a little bit of comfort because the foods are made to orders-every dish is fresh. The staff in the kitchen is very accommodating and quick. I truly appreciate the details and the hospitality. What I don't like, the towels in the rooms are not fresh and obviously worn down. They look like rags to be honest. There's no way I would wipe myself with that. Not being choosy but common now. That should be top priority when it comes to cleanliness. How about we work on getting new towels.

Stayed at this hotel many extended times. Very old and…read moretraditional European feeling and atmosphere, Front desk and security staff are always helpful and polite. Maintenance staff is extremely slow, and maybe does not exist. I checked in late, refrigerator out of order, smelly and moldy. Tried to plug in chargers and found that half the sockets do not work. Did I mention there was NO HOT WATER? Hotel is often booked with large weddings, business and family gatherings. Rooms are large and accommodating. The hallways are tile floored and long, so thus noisy. Always check that the shower and/or bathroom has hot water. The breakfast buffet and food in general really needs improvement. The chef or manager is never present in over 40 days of staying in the hotel, off and on for six months. The kitchen staff, in the kitchen, always seemed to be standing around. How is this possible? The quality of the food is inferior, compared to other hotels in the area. I definitely would recommend large groups to have food catered from outside. By far, the food service is the worst part of this hotel.

This accommodation is average at best. Definitely not my first choice, were it had been my choice…read moreto even stay here. We stayed in their supposedly best room, the superior suite and it was very underwhelming. The first night there were weird tiny insects crawling all over the bedside tables near the bathroom (possibly coming from the bathroom). We called the front desk to fix the problem and they just sprayed it down with some bug killer. Okay, so note to any future stayers, it seems bugs are a known problem! They didn't offer any alternative rooms or anything for the inconvenience. There was no fridge so couldn't store any cold beverages and if you've been to the Philippines it is hot all the time, you need cold bottled beverages. The beds were average again, 1 queen size and 1 twin size. The room itself is quite small considering its lable. The only blessing about the room was that it was air conditioned. No one else in the hotel is. Just the rooms. The hotel itself looks like someone's villa converted into an inn, with Spanish inspired tastes. It's very open air including the common area. Therefore when it rained, oh yeah things got wet. Wifi comes with the room but it's not connected all the time and very slow. They also have wifi access in the "cafe" area. The front desk staff were friendly but not very helpful. The "free breakfast" is an absolute joke. Don't even bother, poor selection, poor quality and extremely unsatisfying. You're better off going elsewhere for breakfast or making your own! I would recommend this hotel for under budget plebs as they'd be the only type to enjoy this place. Next time I'm in town I'll steer far away from this shanty. Expect the worse here.

We were supposed to stay with family but their room was full of stuff so that was fine, because the…read moretwo (2) choices were either The Marriott Courtyard, Richmonde Hotel (Malaysian based), or Seda (which is close to SM mall). I think Seda is a three (3) star hotel and it was a bit farther from our family member's house, so it was between Marriott and Richmonde. (Both 4 star hotels). Although the Richmonde is about 10 years old now, the recent pics looked like things were being maintained and the rooms were generally bigger than The Courtyard's. Moreover, the Richmonde was closer to our relative's home and it was slightly less expensive per night. Plus, plus, the restaurant downstairs (Granary) has an awesome breakfast buffet, which you have to gladly pay for and that was no biggie. So the die was cast and we booked it for eight (8) nights. Wow, this better be good, I thought, because we had a ton of pasalubong (that's gifts) and I wasn't in the mood for changing rooms or hotel. We requested the usual - a higher floor, mini-fridge, extra pillows, extra towels, hair dryer, etc., check, check, check!! We were promptly greeted and the porter brought our stuff upstairs and check-in was relatively easy. On the eight (8) floor, we had a view of the external space and pool, which is on the 7th floor. Yes, there were social media influencers doing their thing by the pool, making video clips and exercising. I should have brought my swim trunks and shame on me for forgetting that because the archipelago is compromised of 7,000 islands - duh!! Anyway, I really, truly enjoyed the buffet breakfast which had all my childhood memory triggering favorites such as - Tocino, Tapa, Longanisa, champorado, omelettes, cereal, yogurt, fruits, an assortment of bread and jams, cakes, brownies (Ube!!), and mediocre coffee - but the hot chocolate was decent. Not quite Carette (Trocadero) or Angelina (Jardin de Tuileres) but it was acceptable. The hotel was packed and they're making good money, there is a bahr area and that served as the overflow room for breakfast. And this was nice because it was like the Business Class section. As for the room, it was very spacious and I got to watch CNN and Fox News practically everyday. The AC was super cold, the water pressure was super strong and the water was very hot. The bed was just right (I felt like Goldilocks) and it was very quiet as the walls are really thick. The staff was very kind with the hand over their heart as they would say, "good morning," "good evening," etc. My negatives are not too brutal but here they are: - it's a tropical country so they need to have the AC on in the halls and inside the elevators. This is something to think about as they remodel the hotel for a refresh. - the coffee, just go to Starbuck's which is 20 yards away. Looking back, I had come here about seven (7) years earlier and had drinks with family and that was cool too, please see my pics. Maraming Salamat Guid Richmonde! (Thank you very much!)

During my six-day stay at Richomonde Hotel, I was consistently impressed by the staff's commitment…read moreto guest comfort. Their warm, hospitable nature was evident in their signature greeting, a respectful hand on the chest accompanied by a cheerful "good morning, good afternoon, or good evening." My stay was in a deluxe room with two single beds, buffet breakfast, wireless internet, and complimentary gym use (24 hours) and pool (7 am-8 pm). The bathroom was spacious, and I was delighted by the fancy metal button that flushed the toilet. On days when we were weary, we enjoyed the excellent room service. The infinity pool was phenomenal and clean, with fresh water, no chlorine smell, and a stunning view. They have parties at the poolside. I was privileged to experience the venue during a celebration. After waking up, I would go to the 7th floor and work out in their gym while my son did his 3-mile run on the treadmill to prepare for his first cross-country run when we returned to Southern California. They had free weights, machine weights, and two stationary bikes ( one did not work). They also had a beautiful garden to look at while we worked out. After working out, we headed to brunch. The Granary is the hotel's all-day dining restaurant. It serves various salads, bread, protein, rice, and desserts. The food is delicious, and my favorites are chicken inasal and the huge original ensaymada. I would pass on the carrot cake, though. For laundry service, I used Quelinis Laundromat. They picked up my laundry, and I paid a reasonable 200 pesos for two loads of laundry(color and white) and detergent, for a total of 415.00 pesos Monday through Sunday, 7:00 am to 6:00 pm. I also had two massage bookings. One was on the 7th floor; unfortunately, I booked one when they had an event on a Saturday night. Instead of relaxing, I heard the dance music as the music vibrated in my mind. But the 2nd massage was in my room. They set a wooden table in my room, where I enjoyed my massage. My only gripe in the Philippines is that they need disinfection wipes in the gym and massage area because they are not wiped down adequately. My stay at Richomonde Hotel was truly delightful, and I'm already planning my return next year! This hotel has become my new favorite spot in Iloilo, and I can't wait to experience its hospitality again.

No frills business hotel. It doesn't have all the high end amenities or even stars. It's just an…read moreold school business hotel for the business people. Simple room with clean sheets, air conditioning, and television is included. No breakfast included. No chiller in the room. It's just right for the price of less than P1,000/head per room. It's just 3 mins. away from the port. Fastfood and convenience store just a few minutes walk from the hotel. Cheap and convenient.

Every review in the Philippines has to be qualified by the fact that it's situated in the…read morePhilippines? Sounds odd? Well, not really. Standards here are generally low in so many ways that any rating is adjusted to match somewhat with the competition. So this aging hotel has seen much better days. Although the front desk and cleaning staff are good, the rooms barely okay, with only one threadbare big towel, cheapest of smelly soaps, marginal bed and mattress and ugly outdoor scenery if there is any: this place not fully a budget hotel, yet. The restaurants are gone on both floors and are combined in the simply dreadful Summer House chinese restaurant adjacent to the main hotel. The complimentary breakfast is drek next door, with the only safe dish being garlic kangkong and the battered fish missing the fish and the rest just disagreeable in almost every way. At least the little banana can't be ruined by sloppiness and tight-fisted cheapness that I attribute to the chinoy owners. The free wifi is quite good, but the only way to enjoy a more pleasant stay in this barely marginal place is to befriend the front desk staff and slowly win them over with your friendly demeanour. Stay here if you don't know better. Recommendations? Home Square in a better area in the old city is newer and better, as is People's Hotel further away, or try Days Inn if you have the budget.