Mason was very thoughtful and helpful through my experience switching to Statefarm. 10/10…read moreexperience with him!

I was contacted by an Amy Burns agency located in Monroeville, PA (Lic. # 859812) for an auto quote…read morethat I NEVER asked for. I was emailed 3 times, called and continually harassed via text message several times by this office within the span of an hour. Even after I asked them to stop. Once in response to their emails and twice in response to their text messages, but they continued to send me texts from (412) 372-6632. If this is how State Farm agents are allowed to behave, we will NEVER be a State Farm customer.

If you're looking for an insurance agency that values honesty, customer service, and long-term…read morerelationships, I highly recommend Andrew Forish's State Farm office. Their expertise and commitment to their customers make them stand out.

Extremely disheveled staff here, especially from Philip Norrell and the office manager or whomever…read moreis first to pick up the phone. First of all, I had no choice in choosing this location when I wanted a quote, it's State Farm that assigned us this agency. We live in Ohio, but State Farm routed our online inquiry to PA. From the day we paid for auto and home, we were told "You're lucky, looks like your house doesn't need a home inspection." Not even 1-2 weeks later, I get a text from Phil to call the office. Phil said, "I know I said you didn't need an inspection, but State Farm must've sent out drones. We need pictures of your roof, to prove it was not your house and your roof is in good standing." I said since when do they send out drones...so they sent them out to Ohio? Phil literally responded, "Ohio and Maryland." I still don't know what Maryland had to do with it. I send the photos and didn't hear back for over 2 weeks, not knowing the pics were not angled enough to show the roof (my emails are my witness!). Then a week later, we get a home policy cancellation letter, and I start hounding the office until Phil was back in the office. After I told him about the cancellation letter, he says "Yes, the pics you sent weren't good enough." I literally said, "Why didn't you say something, that was literally over 2 weeks of lost time." He said nothing. I get so upset, I started saying how much I regretted going through this office and how I should've found a different insurance company. Phil responded, "Maybe you should." Better believe I resent the roof and house pictures a 2nd time, exactly the way they asked. I also showed the pics to a roofer and the roofer said, "My pics aren't gonna be better than yours." I then communicated to this agency that I don't have drones nor a ladder high enough to take better rooftop pics. Nothing went well ever since, and even though we switched agencies, we lost so much valuable time. I should've hung up the day we got our quote while Phil said he had his new dog on his lap while working and getting sidetracked. The spaced out / looney tunes customer service and behavior we're currently seeing in the workforce is truly abominating. Let's not forget that every time I called this office (no matter who picks up) they start off with "If you give me your name and policy, maybe I could help." Good riddance to you, your agency and everyone out there like you. Word to the wise, stop appeasing and settling for whatever post-Covid bologna service we're getting these days.

So far, I've been really happy with Brown Agency! This is actually my first insurance agency that…read moreI've gone through, as I've normally gone through direct services like Amica or Geico for home, auto, or renters. Chaka was extremely responsive over e-mail at answering all of my questions in a timely manner. I also spoke with Kevin a bit, who was also very helpful. Their quote with Erie insurance was competitive, and I liked the coverage and policy more than the competition. To date, I have not had to file a claim, so I can't speak to that process. I hope to keep it that way!

If I could give this place a NEGATIVE star, I would Here's…read morewhy. In all four years of having Erie insurance through this agency, my family heard from them three times. One was to start our policy, the second was from them trying to sell us additional policies, and the third is when we cancel. Terrible agency. Terrible service. And ridiculously high fee. Don't bother with them.

Tyler has helped me out twice and I greatly appreciate his help. He is friendly and has great…read moreclient care.

Tyler has been doing our taxes for several years now. We recently moved to South Carolina and he…read morewas still willing to continue to do them for us. Tyler does exceptional work and we will continue to count on him every year. We had lots of questions this year because of our move. Tyler was very patient, answered all of our questions and put our minds at ease.

I had an absolutely fantastic experience with my tax preparer D Howard & Associates. From start to…read morefinish, Devon was professional, responsive, and incredibly knowledgeable. He took the time to explain everything clearly, answered all of my questions (no matter how small), and made what usually feels like a stressful process completely smooth and manageable. I highly recommend the tax preparation service provided by Devon's company.

Devon is excellent at what he does. highly trustworthy and responsible. I will be using his…read moreservices for years to come.

I can't recommend Greg McDonald State Farm enough! I've been with them for about a year after an…read moreuncharacteristically tumultuous driving season (coming to them shortly after experiencing my first accident + total loss, the buying of a beater which led to another accident, and a couple minor tickets). Helena initially got me set up, talking through EVERYTHING with me, making sure I got all the discounts I could, and ultimately allowing me to actually understand car insurance for the first time in my adult life! Helena, Kara, and Taylor have been incredible every time I've called or texted in to ask questions and seek advice - always ensuring the utmost clarity and always radiating such personable warmth and care. I am crushed to be leaving (for financial reasons and due only to my own recent driving record - to NO fault of theirs - and when I called in to talk about it, Taylor was so gracious in going above & beyond) because I know this level of customer service is a rare find, but I look forward to hopefully returning in the future when my driving record carries less weight on my rates. Best wishes to everyone at Greg McDonald's State Farm agency - they're the best in the game!!

Luke and Taylor were very helpful guiding through my home and auto insurance. I got quotes from 5…read moredifferent local agents and State Farm and Greg McDonald's office provided me with the best rates. thanks!

She saved me a bunch of money. She was so knowledgeable of the many plans available for me.read more

I Highly Recommend MM Health Insurance, Due to outstanding personalized and helpful customer…read moreservice. Michelle cares, listens went the extra mile in taking the extensive time in answering all my many questions concerning my health care insurance, Her vast knowledge of the health care industry and available health care plans, pointed me in the right direction in finding a healthcare insurance plan that was a good fit in meeting my health care needs.

Exceptionally responsive and accommodating to my needs. I have been a customer for several years…read moreand highly recommend.

I couldn't say enough about this group! They are so gracious, helpful and understanding. They…read moretruly care about you beyond the business they provide. Denise is definitely my favorite! She did so much work in the background to make sure I didn't lose my car to the repo man. I was down and out about to lose everything and she was able to adjust my payments to give me more wiggle room for my insane life. I LOVE JEFF BERTHANY's AGENCY!!! Especially Danielle . Thank you guys. Ps: Michael is also a gem