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Ray Orthodontics

5.0 (1 review)
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Updated 3 weeks ago

Services - Ray Orthodontics

Orthodontics

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Hope Dental - Hope Dental

Hope Dental

4.8(116 reviews)
3.5 mi
Speaks Spanish
Offers payment plans

Once again here at HOPE DENTAL! Great Staff and Dr. Joo Yoo…read moreis the BEST!! If you're looking for a NEW Dental Office, this is your Office. No need to look further:)

I drove THREE HOURS for this appointment on a Sunday because I had a true dental emergency--a…read morelarge, painful abscess that could not wait until Monday. Your office advertises limited Sunday availability for extractions, which is the ONLY reason I made that drive. I was trying to avoid going to the ER, where care is often rushed and not handled by dental specialists. I was also explicitly told that although you normally require a Saturday consultation, you would accommodate me by doing BOTH the consultation and extraction the same day if it was needed. Because of that, I followed pre-op instructions, including being NPO after midnight to prepare for conscious sedation. After driving three hours in pain and showing up as instructed, I was met with a doctor who appeared completely unprepared and unsure of what was even scheduled. He had no clear answers, no confidence, and honestly seemed unaware he might be performing surgery that day. When I asked a very simple, direct question--if the tooth needed to come out, would he remove it--I was told he "couldn't give an answer." That is beyond unacceptable. This wasn't a complicated question--it's the entire reason I made the trip. The lack of communication, lack of preparation, and overall lack of professionalism was shocking. The doctor's demeanor alone--shaky, uncertain, and unable to provide basic clarity--was enough for me to lose all confidence in allowing him anywhere near my mouth. No patient in severe pain should be told one thing, follow pre-surgical instructions, drive hours for emergency care, and then be met with confusion and incompetence. If this is the level of coordination and confidence your practice offers, people deserve to know before trusting you with something as serious as oral surgery--especially in an emergency situation.

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Hope Dental - Dental Office

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Ray Orthodontics - orthodontists - Updated May 2026

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