1-star rating due to website technicalities of not being able to rate a -0 on a scale of recommending ANYONE to go through this company for your home (mortgage/rent). Initially, perhaps they were very kind and willing to work with me on renting one of their properties.
However...comma...during the 2 year bid (yes, it was very disgusting) my family has not been comfortable with the living conditions we endured, and this company has yet to come make any repairs.
We have now moved on, but I am sincerely advising anyone who was smart enough to read this review that you consider STRONGLY about using this company for your next home.
The owner James Jimmy Howell is utterly unprofessional and does speak to tenants with concern nor compassion. He has threatened to take me to court for eviction and I don't live there anymore, furthermore I have never met him. We mostly dealt with Rita and Brandie (office clerks) when we requested work orders or had questions about the residence. Mr. J.J. Howell made sure to mention that he "takes people like me to court all the time"...People who pay rent every month, not many complaints during the 2 years other than basic maintenance repairs, and suffering through the really cold winters, pests and insects, no operational heating elements within the residence, and overall pretty quiet people that did not cause disturbances of any kind (2 years).
Please, do not make the same mistake that I made with this company. They lure you in and then expect you to pay rent in a "home" that is unfit for anyone, especially small children. I can't understand why am I responsible for the entire month of rent for November when my lease was terminated on the 3rd of November, plus per Ms. Brandie, "No. We cannot prorate that. You'd still be responsible for the entire month. LOL....Crazy!!! read more