Was injured at the OC Fair while getting off the ride called "G-Force". This ride was a lift and spin type that swings side to side while spinning the seats; it causes dizziness and unsteady movement by most riders afterwards. The ride was far off the ground with a horn on the seat that you had to hop over to get off. I hopped over the horn but fell face first onto the metal, grated platform that was below. I blacked out and was laying in a pool of blood. My sister, realizing what happened, races over and another fair goer helps her carry me to a bench (with no assistance from the ride attendant). The medical team was called over, all while a representative of the fair was in my face taking pictures. The bleeding is still happening and I am in obvious shock, aftermath of an adrenal rush and panic attack. My glasses are broken. I have two cuts on my face (both of which have left scars) a huge gash in my knee that is bleeding so much that the cloth that they have is needing to be replaced within moments of the cloth touching the wounds. There is another gash on the top of my foot that required stitches. They were having difficulty stopping the bleeding so they took me to the medic tent to assess the injuries more. At this point there are officials from the company, the fair grounds, as well as EMTs all surrounding me asking me questions about my where I live and how old I am. My sister was trying to get contact information from everyone, but they told her not to worry about it, they would call us in a few days.
This all started on August 10, 2016. I started to receive bills at the end of September. I tried calling the fair grounds, of which no one was available for me to speak with, they sent me to their insurance agency, who sent me to a billing office that dealt with claims, who then sent me to the RCS fair's insurance, who then sent me to the fair's VP of safety, Chris Lopez. I started off by calling and he told me to have all my numbers and call him back. Which I did, I left a message on the second attempt (first attempt that morning, I was hung up on). I didn't hear back, within a week, so I called again, Mr. Lopez stated that I needed to email the numbers to him. So, I sent an email detailing the amount and a break down of the amount needed to cover the bill. I sent this email twice without response. I finally received a response with a picture of a sheet of paper (none of which I could read) telling me to sign it and I would get my money to pay the bills. I told them I would not sign anything without reading it first. So, they sent me a scanned copy (after multiple attempts to contact them) showing a much smaller amount than what I detailed and a free ticket to the fair (like I am ever going again!?!?!?! I am no idiot). I told them that it was unacceptable, I had no plans to return to the fair and I wanted a refund for the two tickets (fair and concert tickets; concert being my entire reason for being there which I didn't get to see), two wristbands, and parking. They came back and said "oh it isn't our fault or the ride's fault; I hope you will change your mind." I was told they would send an updated contract. Which I received finally on January 23, 2017! I was told to sign and let them know a mailing address and they would overnight the check. Naturally, I promptly signed and sent back after reviewing it all before 10am. It is now 11:15pm on January 24, 2017 and I still don't have a check.
Not only has RCS been unable to take responsibility for their mistakes and safety hazards at the fair with the rides, they have been incredibly unprofessional and difficult to get ahold of. I have been sent on a wild goose chase to find the person I needed to talk with, get ahold of said person, and receive compensation for the medical bills. I was given no names or numbers at the time of the accident, I completely ignored by what is supposed to be a safe and hazard-free carnival by their incompetent VP of Safety, Chris Lopez and come to find out they have had multiple DEATHS on their rides in recent years. Not only have I been ignored (in what I assumed was a freak accident) but they have had people die on the rides because of safety hazards. As far as Ican tell, they have not been held accountable for any of the injuries or deaths that have occurred on their property, because they make you sign a release stating that you are agreeing that they are not at fault, so you can pay the medical bills for an injury you wouldn't have otherwise gotten. They all but blackmail you so you can pay the unexpected bills and they have high safety numbers. read more