The first time I visited the Brass Bell, I was shopping for something to maintain humidity in my…read moreukulele bag. I was really impressed with how much they have there for a little store. They have a huge ukulele selection. I had to hold back because I already have a big collection of instruments to my boyfriend's chagrin. More recently, I needed to get my ukulele repaired because the amp hookup wasn't working. The repair guy pointed out other things that I thought were normal that could be easily fixed. I love how thorough he was and the repair was inexpensive. Now that I'm getting back into playing and performing, I will definitely be visiting the Brass Bell more often!

There so helpful and they have great prices for every instrument! The teachers are so nice there…read moretoo.

My boys have been taking piano lessons here for almost 4 years. Incredible personable instruction…read morewhere they are learning not only how to play the piano, but how to read and write music.

I have had Wade's do several guitar setups and purchased a Martin acoustic from them. His shop is…read morestuffed with new & used guitars which you can play upon request. In an age of big box and internet sales, it's refreshing to have a local store with knowledgeable people who don't pressure you and answer your questions. Its like a going back in time to friendlier space and I'll keep going for all my guitar services and those Martins.

I bought my first electric guitar here in 1996, and I still have it and play it regularly even…read morethough I left town long ago.

This place destroyed the sides of my frets and fretboard doing a fret sprout repair. When I emailed…read morethe owner, Jeff, to inquire about why they did this to my guitar, he tried to justify his shop's poor work based on the quality of my guitar. He said this instrument as well as all the other instruments I brought into his shop to have work done were "Chinese made junk that weren't of any quality to begin with". I guess that justifies doing a poor repair job according to Jeffrey Benske, owner of Top Shelf Guitar Shop. He also said I constantly badgered him about spending too much money on repairs, which is a complete lie. I was just trying to spend within my budget, that's all. I was never super aggressive toward anyone at this business at any point. But, according to Jeff, I'm in the wrong since I brought cheap guitars into his shop. How dare I not bring in a 2,000-dollar Gibson or something of that sort and instead bring in a 200-dollar cheapo! It's my fault for having the audacity to bring in a cheap guitar, hence the cheap repair work! I guess I deserved it! Yeah... Right. Get out of here with that attitude. Honestly, I could say a lot more about this place because their poor work on most of the guitars I brought in over the year and a half I came here for repairs has caused me great distress as well as set me back in terms of repair work on my guitars. However, to save me from going insane, I will just post the pictures of my guitar with this review and the screenshot of the email I received after I inquired about why my guitar was ruined. I think the pictures and email speak volumes about the type of people you will be dealing with when coming into this shop for repairs. There is nothing that justifies this type of low-quality, low-effort repair work, no matter how inexpensive your guitar may be. If the sides of your frets not getting destroyed matters to you along with not dealing with arrogant, elitist business owners, I would stay far, far away from this place. I truly believe Jeff is unfit to own a guitar repair business based on my interactions with him and based on his shop's unfortunately poor work on my guitars.

Excellent repair and set up guys...fair prices on vintage equipment..mostly guitars and amps....5…read morestars

I've had several guitars worked on. Top notch work! Really nice guys that know what they are…read moredoing! Would highly recommend!

This place rules. The owner is "one of us" and won't give you the cheesy salesman shit the other…read morejoints will.

Best place around to order. Fast shipping. Good prices. Better than Sweetwater although selection…read moremay not be as broad. Go here instead for sure man.

Excellent customer service. I live out of state and noticed…read morethe store had an amp I wanted. I ordered directly from the shop and then called them and confirmed receipt. Chad stated the order was received and it would ship that day (Sept 18th) to arrive in one week. It did so on the 24th. Well packed and sounding great. Thank you Cream City Music.

Mr. Fallon has some of the highest care and attention to instruments. Whether it's one he is making…read moreor an instrument he is restoring. I've played several violins setup and made by Mr. Fallon and have always come away impressed with his quality of work! Wish he had stuck around in Houston longer! Honest and hard working! You will not be disappointed!

Impressed with the quality of work. I had a bridge and a sound post cut for my cello, and it has…read morebeen sounding incredible since. I'll be sure to visit him for any adjustments I need, and I'll recommend him to any students and friends as well.

Great job as always! On time and good advice on care. Care and repair are excellent.Appreciate the…read moreattention to detail.?

I've used Hulbert for years to tune and repair my Steinway O…read more I am very pleased with their service. Great people to work with.