This place destroyed the sides of my frets and fretboard doing a fret sprout repair. When I emailed…read morethe owner, Jeff, to inquire about why they did this to my guitar, he tried to justify his shop's poor work based on the quality of my guitar. He said this instrument as well as all the other instruments I brought into his shop to have work done were "Chinese made junk that weren't of any quality to begin with". I guess that justifies doing a poor repair job according to Jeffrey Benske, owner of Top Shelf Guitar Shop. He also said I constantly badgered him about spending too much money on repairs, which is a complete lie. I was just trying to spend within my budget, that's all. I was never super aggressive toward anyone at this business at any point. But, according to Jeff, I'm in the wrong since I brought cheap guitars into his shop. How dare I not bring in a 2,000-dollar Gibson or something of that sort and instead bring in a 200-dollar cheapo! It's my fault for having the audacity to bring in a cheap guitar, hence the cheap repair work! I guess I deserved it! Yeah... Right. Get out of here with that attitude. Honestly, I could say a lot more about this place because their poor work on most of the guitars I brought in over the year and a half I came here for repairs has caused me great distress as well as set me back in terms of repair work on my guitars. However, to save me from going insane, I will just post the pictures of my guitar with this review and the screenshot of the email I received after I inquired about why my guitar was ruined. I think the pictures and email speak volumes about the type of people you will be dealing with when coming into this shop for repairs. There is nothing that justifies this type of low-quality, low-effort repair work, no matter how inexpensive your guitar may be. If the sides of your frets not getting destroyed matters to you along with not dealing with arrogant, elitist business owners, I would stay far, far away from this place. I truly believe Jeff is unfit to own a guitar repair business based on my interactions with him and based on his shop's unfortunately poor work on my guitars.

Excellent repair and set up guys...fair prices on vintage equipment..mostly guitars and amps....5…read morestars

I've had several guitars worked on. Top notch work! Really nice guys that know what they are…read moredoing! Would highly recommend!

This place rules. The owner is "one of us" and won't give you the cheesy salesman shit the other…read morejoints will.

A while ago I decided to buy an Eerie dess swirl Jackson RR1 and was about to buy a used one…read more Randall offered me a great deal and basically saved me from buying a used one I wouldn't have been as happy with. I have never done business with a better shop and will likely buy all of my high end gear from here as long as they're open.

I ordered a custom guitar in 2020 and have been in touch with them at least twice a year since…read morethen. Every time, I've been told that my order is next, and that's been the case until 2024. However, after that, my calls and emails went unanswered. I even called Dean, and after several back-and-forth exchanges, they refused to take any action. This company (Dean) is terrible, and especially this dealer and dishonest too. What a horrible experience!

Cream City Music is a great store. I have had an amazing experience working with sales specialists…read moreNathan Edmonson and Bill House. Both are great guys and extremely professional. The store's prices are competitive, they ship quickly, and stand by the sale. I couldn't ask for more. I highly recommend Cream City Music and Nathan and Bill.

Best place around to order. Fast shipping. Good prices. Better than Sweetwater although selection…read moremay not be as broad. Go here instead for sure man.

The first time I visited the Brass Bell, I was shopping for something to maintain humidity in my…read moreukulele bag. I was really impressed with how much they have there for a little store. They have a huge ukulele selection. I had to hold back because I already have a big collection of instruments to my boyfriend's chagrin. More recently, I needed to get my ukulele repaired because the amp hookup wasn't working. The repair guy pointed out other things that I thought were normal that could be easily fixed. I love how thorough he was and the repair was inexpensive. Now that I'm getting back into playing and performing, I will definitely be visiting the Brass Bell more often!

There so helpful and they have great prices for every instrument! The teachers are so nice there…read moretoo.

My boys have been taking piano lessons here for almost 4 years. Incredible personable instruction…read morewhere they are learning not only how to play the piano, but how to read and write music.

It's been awhile since I needed to find jewelry and it seems like after Covid, many of the high end…read moreprivately owned jewelry stores closed up. Yes, there are the big box stores but I have usually shopped at the private stores. I was in need of earrings and did a search. I found Lake Country and decided to drive over to see what inventory they had. Driving up to the store immediately made you wonder if you were in the right place as it was a well manicured farm, farm house, outbuilding for another business and the stand alone jewelry store. Country looking building. Walked in to see show cases outlining the front room and in the back was the repair equipment. I was treated immediately by Michelle and she asked me all sorts of questions to try and narrow down my search. Showed me many options and explained the differences. I needed something special for a birthday that would also be used for an upcoming wedding and eventually I found exactly what I was looking for. Never any pressure. We discussed pricing and they wrapped it for me. And the gift...her eyes were wide as saucers when she opened it, and she loves the earrings. Great experience and I will come back here for other items in the future. It is worth the visit if you are looking for high end jewelry.

Jeff, the owner was very nice, but over promised and under delivered. We brought in 2 watches at…read morethe beginning of April to be 'tuned up'. He said it would take 6-8 weeks. After 3 months, I called and they weren't ready. After 2 more weeks, I called again and they were supposedly started but not done. A couple more days went by so I called again. One watch was done, the other one was not. After 'hemming and hawing', Michell gave the phone to Jeff. He said it would be at least 2 more months if they could even work on the second watch. It turns out he didn't have tools or access to parts for that watch. It was like pulling teeth to get him to admit that! His work seems to be good, his communication is abysmal. We had him close up the second watch and took it across town to another jeweler to get this one worked on. Very disappointed!!

Amazing service. Fixed my broken diamond ring in under 2 days. Very reasonable. Highly…read morerecommend!

Scott resized rings for both my husband and me. He did a perfect job! Also, it was done in a timely…read moremanner at a fair price. Yes, I'd recommend him!