Solid hotel in a nice part of Karlstad. Not fancy, but the basics are well covered. Internet access…read moreis good and included.

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Great location and easy online reservation system. We chose to NOT sign up as members and then paid…read morea bit more than the site originally advertised. No problem. The room was teeny tiny and again, for one night, no problem. But once I disrobed for a shower that first night and entered the shower stall, I found a lot of mold at eye level and at ground level. Also, shower gel dispenser was empty. My spouse got us more soap at the desk and at check out we showed them pictures of the mold so it could be resolved for the next guests. They offered us a discount on our next check in but we have no plans to return to the area. They then offered 200 SEK off the room which we accepted with thanks. We ate in the pub and while the food was good (my Negroni was not; watered down), the server was sour and service was tardy. The breakfast was stellar! Many great choices and helpful servers. Our experience wasn't super great but with this advance info and their response re the room, it's worth a stay if you get a good price.

Classy hotel in a small town. Very, very friendly staff…read more I deducted a star for the elevator. If youre scared of elevators, use the stairs.. Clean and modern bathroom. High pressure shower. Loved it. Very nice beds. Highly reccomended.