Trailfinders are an amazing survivor in the travel world, in the age of internet bookings -…read moreespecially when, I suspect, most of their core clientele are capable of using the internet. (Other travel agents presumably only survive catering to that shrinking number who don't have internet access). But Trailfinders know their stuff - they are good at recruiting seasoned travellers, including (but not exclusively) lots of antipodeans and South Africans, who have themselves been there and done it. As Shopoholic says, they are good for complex itineraries, or advising on odd-ball plans like train travel in exotic places, or booking adventure activities before you go, not all of which feel secure on-line (it can be hard to check out the credentials and liability insurance on-line). A very useful new service is providing innoculations and other such preparatory medical advice for visits to the tropics. There are several addresses in the Kensington High Street area, each specialising in a different part of the world. Recommended.

It seems really odd to be writing a positive review of a traditional travel agent in 2007; I do…read moremost of my bookings online, but I have to say that for complex itineraries, it is still difficult to beat Trailfinders. They know their stuff, they advise according to your budgets and your tastes, and their prices are very competitive (although you might want to check hotels separately, I got some better rates by going direct or online). Staff is generally really pleasant and intelligent!

Upmarket, tailored holidays and adventures in wonderful locations throughout Asia, Africa, South…read moreAmerica and so on. We have travelled with UTC three time in the last two years and have been more than impressed every time. Each of our itineraries (2 in India and 1 in Kenya/Zanzibar) was well-thought out and allowed us to see all we wanted, whilst giving us time to relax as well. Seamless organisation by ground staff at all locations. At times we felt like royalty as we were whisked through crowds, got the inside view and learnt from locals keen to share their local treasures and special places. Everywhere we have stayed with UTC has been stylish, from tented bush camp to exclusive boutique hotel. Highly recommended!

From the owner: The Ultimate Travel Company is a tailor-made tour operator, offering luxury holidays and every kind…read moreof travel experience imaginable - from tailor-made journeys and luxury beach holidays to escorted cultural tours and weekend breaks in Europe.

Beware, travelers! We booked a ten day luxury spa and shopping "trip of a lifetime" with my…read morebestie and daughter to Hong Kong, Shanghai and Beijing -- and Cazenove & Loyd disappointed us at every turn. From the pickup in the parking lot of the Hong Kong airport in a shabby van to the Sampan ride to a "charming fishing village" which was actually 20 excruciating minutes of motoring around the trash strewn Aberdeen harbor on a houseboat where its "captain" sold Hello Kitty heads out of her luggage, to the cheapest room category of the Peninsula Shanghai overlooking the alley instead of a suite overlooking the Bund. All the while charging us over $65,000 for the trip!!! I have used many high end luxury travel agents in the past, and will never use Cazenove & Loyd again. We feel completely taken advantage of.

Thoroughly enjoyed our UK cruise...well curated...well fed...well organised...personal touch by…read moreorganiser...

Hi Sandy, Greetings from Malaysia. Remember we follow your…read morepilgrimages tour to Lourdes & Fatima few years back. I am interested to join your pilgrimage tour to Camino de Santiago Spain next year somewhere april/may. Would appreciate your feedback & advice accordingly. Thank you in advance. G.Mojingol email: mojingolg@yahoo.com

Did a day trip around London on a hop on hop off bus. It was a little difficult to distinguish…read morewhich bus went with which tour but after a while, my friend and I realized we were on the wrong bus lol this particular bus line was gracious enough to show us where the bus line that we're supposed to be on originated. Overall enjoyed our bus ride and tour! Will be more careful next time to read the small print on the bus insignia lol!

Disclaimer: The poor review is due to the bus being so uncomfortable and hot!…read more My husband and I booked Day Tours London via Viator.com for a day trip to the Stonehenge. The meeting point was easy to find and conveniently located near central London (we met across the street from the Museum of Natural History) at 7:30 AM. We departed shortly after as scheduled. Our tour guide Sinead and driver Richard were fabulous! My main complaint is the bus itself. The seats were very uncomfortable! Secondly, the bus did not have windows, and that day it was so hot in London (80 degrees F/26.6 degrees C), but the air conditioning was not working. We were basically baking inside the bus for 2 hours back from Stonehenge to London! The Stonehenge was beautiful! Definitely a must see!

I have been in countless foreign cities contemplating booking tickets on a Hop On Hop Off Bus Tour…read moreand we finally did it here. This is my advice: know what you want out of it because the tickets aren't cheap. ($41) My husband and I had very limited time here in London and wanted to see as much of the city as possible. We're very comfortable taking public transportation but figured we'd see nothing on The Underground. The double decker buses were a great way to view the main sights of the city: Tower Bridge, Buckingham Palace, St. Paul's Cathedral, The Shard, Big Ben, Parliament - you get the idea. We took the Red Route, by the way. (There are three to choose from.) The views were pretty good from up top, and the commentary was interesting- while it was running...let's get to that. Here's the downside. Traffic is horrible in London. Don't know if that's an everyday thing. There were also a ton of traffic diversions. When this happens the commentary stops and your bus is just at a dead stop. Do not take this bus if you're trying to make it to a destination. I considered it a way to check out the city and people watch. We never "hopped off" and I wouldn't really recommend it. If you know where you're going, take the Tube and get to your destination much faster and more cheaply. While this tour was a good way to see a lot of London, it took hours and was a very slow and expensive way to do it. I'm not sure if I'll ever do a Hop On Hop Off experience again. Also, I love taking photos and it's harder to do from a bus. Mixed feelings...

The worst hop on hop off in London. Waited over an hour for…read morea bus when alllllll the other bus tours went by more than 2 times. Avoid avoid. You get what you pay for. Avoid.

100% recommend and we did the full day service with Dionelo in the Mercedes S Class. The car was…read moregreat and the service was spectacular. We were never waiting and quickly got to our site seeing locations. Any additional stops we needed he took care of and found quick parking to let us out for food, photos or shopping. I would highly recommend this company and the S class for first class service....we were coming from the USA with high standards.

Yes! These drivers were excellent, prompt, helpful and very polite. We had two people in our party…read morewho are very large and they fit in the vehicle just fine. Unfortunatly, one person got car sick but the driver was SO nice about it! Please consider using them if you want great service on time and safe drivers.