My sister, mom, and I have had great experiences at Abier's brow lounge! We all got threaded by…read moreeither Abier or her daughter, Mary-Ann, and were so happy with their skills and friendliness! The salon is very clean and has comfy couches for sitting on while you wait. My sister and I get threaded regularly and have come back several times since we found their salon back in June!

Very friendly customer service with accessible parking in the plaza…read more Abier was very professional and as a male with thick brows, I thought she did a great job making it as painless and easy. A recommended location if you're in the area and in need of brow services.

Faux Real offers lash and brow services in a very clean and professional environment…read more Wendy did an amazing job doing a combo nano shadowing and hair stroke blading on my eye brows last year. Before I booked we had a video consultation and she answered all of my questions and gave me a ton of information to read about what to expect during and after the treatment. It made me really comfortable and excited to make this investment. After the service, she had a kit with products and instructions on what to do and expect for about 2 weeks following. I booked a touch up at about the 1 year mark because it's generally recommended. However, once I got there, she took a look and informed me that I didn't need a touch up, but just a brow wax. I really appreciated this level of honesty and integrity as a business owner. There is a huge price difference between any permanent makeup procedure and a simple wax so she didn't make as much as she would have expected today. However her commitment to doing what's best for me as a client and my skin really made me feel good. I don't really do any lash services but would definitely patron Faux Real if I should in the future. Also, my eye brows look incredible! She is very knowledgeable and friendly. The space is clean and welcoming. I appreciate the ease of scheduling online and even paying the deposit when I book. All scheduling and payment is through the Vagaro app, which I appreciate because you can link a credit card there and not have to go through any weird cash app or Zelle situation at the completion of your service. I would recommend Faux Real to anyone looking for knowledgeable permanent makeup solutions and lash services.

I came from another lash girl who had put on way too long of lashes for volumes and they were…read moredamaging my natural lash. I needed a fill and the lash place I had found cancelled an hour before my appointment, and I was leaving on vacation in 2 days. Gina got me in AFTER HOURS no problem and made me feel very at home! She was very informative about what was going on with my lashes and knowledgable about what was causing all of my issues! Will definitely be sticking with her! If you want someone with EXPERIENCE please see her! Also, I have sensitive skin and the rash you see below my eyes is from my own do-ing, nothing to do with her services! (in photos)

Laila did an excellent job on my eyebrows. She was very kind and professional. She knew my…read morehairdresser because she has been in the business for a long time. Highly recommend her! Thank you so much

I just moved to Cleveland in August so I've been looking for a place that does eye brow threading…read morefor a while. I did look at previous reviews on Yelp and I do agree that Laila does a great job! I called on Tuesday night and she got back to me the next morning via text to schedule an appointment for the following day. Her place is not hard to find, on the 2nd floor above Starbucks in Legacy Village. Parking meters not expensive- I just put a quarter in for 30 minutes. Upon arriving, Laila greeted me and was very nice. She asked if I had had threading before or if it was my first time and I explained that I have been threading for 2 years now. She had me lay down on her table and I explained that I wanted my eye brows kind of thin but since my eye brows are kind of straight I wanted a small arch towards the tail end. She worked very quick and paid attention to plucking the stray hairs. After she was done she showed me a mirror to look and if i wanted any changes she could do it as well. I am very happy about the threading and how my eyes turned out. Just for this one session it was $27. Granted it is waaaayyy more expensive than what I'm use to (I paid $7 + $3 tip in Houston) I would recommend Laila's business to any lady who's interested in getting threaded.

I was so nervous to get threading done. I was scared that it would hurt worse than waxing. (I don't…read moreeven like to pluck my eyebrows.) They made me feel so comfortable and at ease. Also, turns out it's not bad at all! End result: My eyebrows looks better than they ever have. They weren't just sisters; they were ugly, furry stepsisters. Now they're twins Also, they're affordable?! Great customer service, great prices, great results!

I've been dealing with the owner for years. This review is based off my disgust with greed I don't…read morehave much to say about the vibe at the spa spent a lot of money with this company with knowing you can never have a problem or she will make it so hard on the person who isn't happy. I finally came back the owner even asked if I was upset at her or if I did anything. I just said no because if you complain all she does is make you feel like you did something. Hanin always did great threading& overly priced facials, but still, I support it here spent $650!!!! On ombré (should've known this was going to be a mistake ) got this done in December horrible to keep it short look at the pictures below. ItI've cried, I've texted,FaceTime, called her. Changed the look of my face came out black, uneven I look like angry birds. December, new years was horrible I've felt ugly since this has happened to me. To the point, it changed my face recognition on my phone yes, my face recognition totally changed. That's how drastic.. for me I was totally understanding that mistakes happen I kept going through it. March comes along. She says that she should be able to fix it. I go in there absolutely not. She said it was supposed to be a cool brown it looks black. Every time that I try to talk to her about it it's like she's constantly trying to get me to say what she wants me to say and is not hearing me. All I wanted was for this to be removed off my face she stated that she knew some people and that she would get me the information, I waited. I got nothing finally when I spoke up and I told her how upset I was of how she was handling the situation. It was come in. I'm wasting hours of my life going in there each and every time all she kept doing was telling me about her work hours how much time she was taking, how much money she spent on them I told her I was disappointed that her customer service since December she didn't even offer me 10% off or I don't constantly feeling like I did something wrong. I finally spoke up. She said that she did,t She shows me a screenshot. She sent it to my fb her I have not spoken since 2022 on fb so I had no knowledge that she sent it to my Facebook, we text all the time personal things, work related.why all of a sudden she used fb? I don't know at that point. I was just so upset that I kept feeling like I had to keep speaking up for myself defending I had enough, I explained that I want a refund. She said you can either have a refund or you can go get the removal which at that point I had to make a choice I have no idea how much removal is, but she was not going to help me with both then she told me that I had to wait for my refund because she uses a system to where she could not get the refund back at that point. I let her know I want to be her company, I am a business owner myself when it comes to my client I would take it out of my business account and whatever third-party or system that she uses, she should have dealt with them on their own not me needing to wait at that point I had no choice because she gave me no other options She said I finally put a review on my social media Instagram, which I also have proof of at that point she goes into my DM's threatening me to sue me get attorneys involved and she also told me I'm not getting my money. Well take that back first she said it was going to be six weeks. She never told me six weeks until now, so two weeks six weeks by the end of that conversation when I said the review is based off of my experience that I had with you and your company I have every right to express she then told me now I'm not getting anything. I also have those screenshots overall it was her because I considered her a friend, this wasn't $100 job. This was $650. This was my it has affect it self esteem the way I take pictures and for someone to just not care or to constantly blame me or make me feel like I did something wrong when I was 100% understanding that mistakes happen but I got sick of being treated like I was doing something wrong, God bless her. God bless her. You can see below any text messages and before after what my face used to look like as of today, I still have not received one dollar to go towards my removal or one dollar towards my refund. Now she's replying saying her refund policy is that people don't get refunds, but you could see in text messagesand so and that she said I was going to now she using her policy against me.

Always great service !! The new salon is set up so…read morenicely. The people are like family ! So glad I found this salon for pedicures and shellac manicures Thank you Heather and Kelly :)

Very pleasant staff! Greeted as soon as you walk in! Beautician- Tricia- very talented & she is…read morealways so pleasant! I always feel good when I leave with that new fresh haircut!

Fantastic results! I couldn't be happier. Olga very personal, clean and friendly. I highly…read morerecommend. I am more than a week out, and I absolutely love love love, love, love my eyebrows I'm so pleased

I would expect my eyebrows to last longer than a year and a half, Dear lady! I can tell you the…read morereason that I GOT them done was because my Mom got hers done over ten years ago and I Promise you that she is now 83 and has The Most AWESOME Eyebrows in the Nursing Home! The Tail end of mine completely disappeared, they were too Thin and when I said as much you said I could come back and get them 'Touched Up'! !?!?! Why not just make them right in the FIRST PLACE? I didn't ASK for FAKE, Darling. Tsk Tsk. Defensive, No? Mom didn't get them at your place.

The end result of my eyebrow threading and tinting service was good. The color is a brown that…read morecomplements my skin tone/natural eyebrow color and the threading did a good job of shaping directly around my brows. Amber was pleasant and conversational during the quick 45 min or so service. I must mention however that this was our third time scheduling in order to get this done. The original appointment was canceled a few hours before its time on a Saturday due to Amber having a flat tire. No problem. We rescheduled for the next day- Sunday at 9am. I moved some things around and went to the closed shop at 9am on Sunday and no one showed up. I politely texted and called once but got zero answer at all the entire day as to this no show. I politely called the next day, Monday, and although there was no apology or explanation for her no show at the appointment, we arranged for the appointment to be Wednesday afternoon. I showed up at the time we agreed upon and the service went without a hitch. It was $30 for the deposit and $45 for the rest of the service totaling $75 without tip. No physical cards accepted but all of the electronic payment forms are accepted. Other than the scheduling issues, I am happy with the service. I wasn't told not to wear anything like sunscreen beforehand and only told during the service that I should not have as it reduces the ability of the tint to stick to the hair, so I think moving forward some pre-instructions as well as aftercare instructions would be nice to provide to clients. Overall, good technique but some improvements can be made regarding professionalism.

My first appointment with Jazmine at Cilia left my brows looking like a million bucks. And yet, I…read morecannot recommend this salon. I had to cancel the night before my second appointment because I had been exposed to Covid by my fiancé; we'd been together all weekend and the entire day of the positive test. I reached out to reschedule as soon as we saw the test results. Amber was unconcerned and wrote that I could move my appointment if I was okay with losing my deposit--I might as well have been a no-show. Still, even with her lack of accommodation, I wouldn't risk the health of the aesthetician and the clients after me just to keep my deposit. That's dangerous and unethical. I'm concerned about their lack of protocol when it comes to Covid, especially with the new variants. Amber's blasé tone was as striking as her unwillingness to accommodate a client who reached out with health and safety concerns; it also raises red flags about their hygiene standards and sanitation. I'm appalled and grossed out. Not only did they forego the remainder of my fee because I'm now unwilling to reschedule knowing how dismissively they handle health concerns, they've also lost me as a client and gained a poor review for their lack of hygiene protocols. *Update* A day after I posted this review, Amber contacted me to refund my deposit. I sincerely appreciate this gesture and added a star to my review because of it. Still, their lack of Covid safety protocols and the fact that this was even an issue to begin with still gives me pause. The safety and wellbeing of clients and staff is paramount and, sadly, I don't see it reflected in their business practice. Thank goodness that I had the sense not to keep my appointment, as I tested positive for Covid this afternoon.

I have had permanent makeup done multiple times in the past for my sparse brows and was desperately…read morein need of a touch-up. This was my first visit to Alexa, and I was amazed at how great my brows looked when I left. They really have never looked better! Ever! She is professional, skillful, efficient, and truly an artist. She is thoughtful in her work and really ensures you are happy. She explained everything well from start to finish. Her space is clean, organized, serene and comfortable. If you ever contemplated microblading but didn't know who to trust, let me save you the research. I highly recommend Alexa and her services. She is one impressive and talented brow artist!

Alexa is without a doubt the BEST. She is a perfectionist and it shows in the results of your…read morevisit. She provides a cool calming vibe during your visit. I cannot say enough about how happy I am with her work.