My husband and I have been working with Sasha and Cheryl for several years and we have nothing but…read morehigh praises for them! We have used them for our car insurance since our move to Washington and as they have made getting insurance, filing claims, and even helped with more complicated things with our employers with prompt and quick turnover and response times. I had a small fender bender a few years ago and they have helped with communication with the insurance company and has made it so easy for me who can be busy and also just hate handling insurance calls. They are experts with insurance and other requirements needed and has also helped us get better rates. We trust them with our insurance needs and highly recommend them!

Been a client of theirs since 2018 and they've always been responsive and helpful throughout the…read moreyears.

I'll start by saying I'm not a client of theirs - yet. I called Sound Pacific today while shopping…read morefor a new home and auto insurance agent. I'm happy with my insurance company but have lost faith in my current agent. Elisha answered the phone and promptly connected me with Mario, who reviewed my current insured status, looked up my info, and advised me to stay where I was. He educated me on our situation and why it's in our best interest to stay with our current insurance company, at least for a while. I am incredibly impressed by the honesty and integrity shown. Bravo. This is the kind of service that earns my respect and trust. When we complete the current season, I will call Sound Pacific first and ask for Mario. Thank you for doing the right thing.

I highly recommend Sound Pacific Insurance! Elisha and her team always do what is best for the…read moreclient and have great communication through the process. They are experienced and professional. Sound Pacific has access to more companies than most insurance agents and can save you time and money finding the best coverage at the best price. Give them a call you will not be disappointed!

Jami was so helpful assisting us with a new auto, home, umbrella policy. She was professional,…read moreefficient, and responded quickly to any and all questions. Our previous insurer had more than doubled our auto insurance with no explanation. Jami contacted several companies and found a well known company which brought our auto insurance rate back down to what had been. I can't recommend this group enough.

Klinefelter Insurance provided home and umbrella insurance within 1-2 days for a new home closing…read more They obtained several estimates before selecting, and discussing, the insurance plan they felt was best for us. Their staff responded quickly, and was efficient and professional. We were very happy with their work. Lorraine

As of today 10-11-25. Won't refund or cancel my last policy. They refuse to stop charging my credit…read morecard. They won't make an adjustment/ refund. I'm ignored in these requests. Last time four years ago I left a five star review. I been a customer around 15 years. Since the owner Dawn retired this broker went straight to the gutter. As of late my insurance has tripled and the broker told me to basically suck it up and pay the bill. (2024) That she was not going to discuss where we could trip the fat because my one man company had gone bankrupt. They were charging me $33k a year. I switched to AmFam and right off the bat we got a trim and saving of $6k. If the owner of PHE wants this review removed get me a refund on the Travelers policy back to May 2025. Get an adjustment on the 2023-2024 contractors insurance policy as my company took a $300k decrease in income. Because that insurance was based on previous years earnings.

Have had a policy through this agency for many years. Often trouble with response times if I even…read moregot a response. Don't appear to keep complete records or access them. When my policy was cancelled because I don't have a sprinkler system very difficult for them to find a replacement. I finally found one myself for the same price with twice as much coverage. In addition during "customer service" month I went into the office to make a donation, mentioned the email and my agents name, I wasn't thanked or invited to participate in any of the customer appreciation items. Much better service elsewhere.

I've been insured with them since I moved out here three years ago! They are a great business to…read moreinsure with. Recently, Maria helped me with my policy. She was so kind, warm and patient. She went above and beyond. I highly recommend!

These people really care and educate you about your insurance options…read more They go above and beyond and let you know all the options and information, very knowledgeable and friendly staff!

I recently moved back to WA from out of state, and this place has made my transition to this State…read moreFarm so simple and smooth. I've spoken to Courtney, Amber, Marissa, and I believe Stacie and they've all been super helpful and understanding about transferring my policies and adjusting back in WA. They are also genuine and didn't sound like they were selling anything, more helping a stranger out and they will make sure to set you up. No wonder their reviews are golden; I received the same service and help. Reach out to them!

Excellent customer service. AND I MEAN IT!! Staff that cares…read moreabout your wellbeing, looking out for your best coverage needs, and for your wallet is hard to find. If you'd like to be part of a team of people who look out for you and try their best to give you what you need and look out for the things you didn't know you needed...Give 'em a call!!!

I have been with Hart Insurance Agency since 1996. Jennifer Kemmerer goes above and beyond...she…read moreis a pleasure to work with!

Great communication and service. They were very helpful in saving me money with increased…read morecoverage. Thanks.

I worked with Stacy Walker to help me find the appropriate medical and dental insurance after I…read moreretired. She was such a pleasure to work with and put my mind at ease with all of the numerous questions that I had. She spent a considerable amount of time researching the best options for me. I will definitely work with her in the future and would highly recommend her services to anyone needing help with insurance. Leslie Montgomery

I would give these clowns a negative star if I could ... they charged me triple for my commercial…read moreinsurance more than what I'm paying now and acted like that's just what the rate was ... I cancelled the policy and 2 days later I called progressive and had to cancel myself because they hadn't processed it yet ,, meanwhile I'm still paying for my insurance thinking it's cancelled... they're nice on the phone but for me personally it was a nightmare for my wallet

I have been going through Affiliated Insurance for years. Everyone there is very polite and…read morehelpful. Only place I will go for insurance anymore!!! Annie there has been great to me when I needed quotes while car shopping and whenever I come in. I recommend this company to everyone that says they need insurance. Entire staff is the best!!! Joe

From the owner: At Affiliated Insurance Services, we shop multiple insurance companies to save you money on auto…read moreinsurance from our office in Tacoma, Washington. We have proudly served the Tacoma-Pierce County area since 1987. Too many tickets? We can find the right insurance for drivers with accidents, DUIs and previously canceled driver's license. We offer policies with low down payments and low monthly payments. Affiliated Insurance Services specializes in - Car insurance SR-22 filings Immediate insurance ID cards Quick over-the-phone quotes We represent top insurers including Progressive, Dairyland, GMAC, Kemper Specialty and many others. Call Affiliated Insurance Services for an over-the-phone quote or to set an appointment to review your insurance needs. Se Habla Espanol.

I am a smaller contractor. In the beginning, I was made to feel as if my business was important…read more Not too long after, Peter, my agent at the time, started handing me off, not returning calls and finally letting me know that it "wasn't work his time for the small commission" to bother with getting me a needed bond for a job with a client id been trying to land for some time. I began looking into my policies and found that I was paying 40% more than I could get the same coverage elsewhere. I had to ask more than once to get bonds canceled while I moved all of my coverage elsewhere. The overall lack of care and the feeling that I didn't have anybody looking after my needs nor my best interest made it impossible to continue to use their services.

I reached out to Ozanich Insurance to get a quote on my home insurance. I did recive a quote, but…read moreneeded to to speak with the agent that sent it as many of the numbers were incorrect. I talked with the front desk and was told the agent would call me back within 30 min. Four hours later, I still had not been called back, so I called. I was told the agent was out to lunch. I asked to speak with another agent since the current agent seemed unwilling to call me back. I was told, NO! After a few healthy words, the conversation was terminated. Later, I was told to take my business elsewhere. Needless to say, thats exactly what i did. The represenitives of Ozanich Insurance Brokers were unfriendly, rude, and unprofessional!