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    Rapid Response Restoration

    5.0 (1 review)
    Open Open 24 hours

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    Response time

    1+ weeks

    Response rate

    100%

    Services - Rapid Response Restoration

    Biohazard cleanup

    Damage restoration

    Mold remediation

    Rapid Response Restoration Photos

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    Recommended Reviews - Rapid Response Restoration

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    1 year ago

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    Proclaim Restorations - 24/7/365 emergency service

    Proclaim Restorations

    (24 reviews)

    Believe the Yelp reviews - this company is the worst company you can choose! This was a clean-up…read moreproject for a hoarder, which they claim to specialize in. During a pre-inspection to develop a pricing bid, I told them they needed to be prepared with hazmat suits and respirator, like what I was wearing. The day of the project, the crew arrived late which wasn't a good start. They had no hazmat gear, so I supplied them with my personal face masks. A weak substitute for hazmat suite and respirator. They were given specific instructions on what should be removed and not touched. I had to do a lot of heavy lifting myself (I'm a 70-year-old woman) because one of the workers had a bad arm. When I returned to the garage to take a break from what I was doing, I discovered the workers had loaded materials on the truck that they were specifically instructed NOT to touch. I caught the mistake (at least I think I found everything that was not supposed to be removed), but it slowed down the work -- for which I was billed. It got worse: I returned inside the house to find a worker walking around, going into the backyard and wandering room-to-room. I then saw him pick up confidential papers from a desk and examine them. I told him to put them down and that he was being disrespectful. I told him 3 times he was being disrespectful, expecting an apology. None came! This is the company that says that specialize in hoarding situations?? I pulled to crew chief aside and told her to remove him immediately from the premises. They were supposed to clean a bathroom but told me they forgot to bring cleaning supplies. I gave them materials that I had on hand, but frankly, they didn't do much cleaning. I could list many more issues, including the billing, but you get the picture. I have never written a Yelp review - positive or negative. However, ProClaim was so terrible that I have to warn others - do NOT use them! Despite offering to adjust my bill after sending a long email with the terrible service they provided, no adjustment was made. Looking for an alternative? For the second phase of my clean-up project, I hired ServPro. They were AMAZING. Not only did they come equipped and do a professional job, at one point they had a safety specialist arrive to ensure the workers were wearing protective gear. The pricing was competitive, too.

    I am sooooo upset. I can't write anything. it's a total chaos. no one is responsible for anything…read more their people were 45-60 minutes late for appointments. No one is available over the phone or physically in the office. Arrogant and dishonest company. all of them. I don't recommend it to anyone, whether you are a sub-contractor, an insurance broker or a direct client. They will rip you off your time, your money, and your resources. Don't trust them. the worst company in my overall life-experience. Horrible....

    Rapid Response Restoration - damagerestoration - Updated May 2026

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