From start to finish this has been hands down the worst experience with a plumber that I have ever had. I have multiple properties and I have used several plumbers in the past 30 years. I have never reviewed a single one that I recall. This should be renamed rapid payment. I called Joseph about a gas leak at a rental property on September second. He said he would need to to a test but would need to be paid before he even came to the house. I paid the $385 right away. He came out right out and confirmed there was a gas leak. He told me CPS would move the gas meter from my back fence to the house for free and that would save me a lot of money. He said it would cost $4500 to replace all the pipes from the meter to the three appliance cut offs, bring the water heater up to code and we would wait for the city to move the meter. After he got the $3500 deposit, he told me it would be several hundred more because he needed to remove the water heater from the pantry so he could get it up to code. He also told me I needed to drill a vent hole in the floor, supply a cutoff, and drill another hole for the water heater drain. I ended up removing the old water heater myself and giving him the $10 gas cutoff he requested. He ended up doing the rest.
The work done by his workers under the house was crazy. Behind the stove and water heater where there was once a small hole, there was now a large hole several inches in diameter and to top it off it was the old pipe and not new pipe that he promised. When I pointed this out he said it would cost several hundred more to put in new pipe and and there would be much larger holes in the sheet rock. I said no thanks.
We wait several days for CPS. They came out and told us it they do not move gas meters for free and it would cost several thousand dollars.
I told Joseph and he just said that well they used to do it for free. He then said it would cost normally six thousand to run the new gas line but "I have extra material from another Job" it would only cost $4500.
I then got other bids and one was $3500. I gave the job to Joseph to avoid having two plumbers do the job with two different permits. What a mistake. It took several days with several cancellations by him. I found that once he has his large deposit, he is in no hurry to do anything. The inspector told my resident that the water vent pipe that Joseph replaced was dangerous and needed to be done correctly. The pipe (sheet metal) had gaps that should not be there. I told Joseph and he said it was fine the way it was. I ended up replacing it with a new pipe.
He finished most of the Job on October third: one month after I first called him (this included about a week of waiting on CPS to tell me they would charge me for moving the meter).
Now that he is paid I notice that both water heater lines are leaking and one of them is crooked (more work that looks like a child did it). I text him the same day I noticed it which was October third.
No response. October sixth I ask him by text to fix the leaks and hook up the stove like he said he would. He texted me the next day to inform me that he "finally got a day off". I reply with asking him if he fixed the leaks as it was day eight since I notified him of the leak. I got no response.
There were several other issues I had with Joseph, but the worst has to be that my resident went without a stove and hot water for a month.
I have a feeling this doesn't bother Joseph. read more
