Henry saved my laptop! My 3 year old laptop was running very slow and…read more I was thinking of just getting a new one but I stopped into HL and spoke with Henry and decided to swap out my hard drive for SSD and it made a world of difference. My computer is now much faster and running great. HL also sells PC's and laptops at a great price. I would highly recommend Henry and HL to anyone with a computer problem.

This was the worst experience I have ever had anywhere dealing with a business offering any kind of…read moreservices. I had a disturbing experience with a hard drive recovery request involving important music project files here. The agreement was that I would pay $300 if three specific files were successfully recovered. When I came in to inspect them, the first two appeared corrupted/unusable. I asked to check the third file and said I would still pay the full $300 if even that one file worked. The technician Henry refused to let me verify the third file. While it was already loading/opening on my computer, he unplugged the hard drive. After that, when he connected it to his own computer, the drive stopped showing up. He also accused me of trying to copy the files by inspecting them, checked my computer, and refused to immediately return my original hard drive, saying he needed to "fix" it and delete the recovered folder before he can return it to me. I called the police, but they said it would need to be handled as a civil matter because of the contract. I'm sharing this so others can be informed. In my experience, I was not allowed to fully inspect the recovered files before payment, the drive stopped mounting after it was unplugged by him forcefully during inspection, and I was not able to leave with my original hard drive afterward and was told with a smirk that he will try his best to get it done as soon as possible. Avoid this place at all cost,