Needed a exhaust pipe repaired. At CT, the cost was estimated at $1700.00. Brought it to Sound…read moreAuto Care, and they fixed only what was needed for a mere $110. They have my business forever more!

Bob and Steve saved my bacon being an out-of-town'er on a business trip suffering from a severe…read morevehicle malfunction. What was most refreshing? That the answer to my question was "YES", rather than "NO" that I received from two other manufacturer-based dealerships. They had me on my way once parts arrived, and the best part was Steve and Bob were such solid guys to do business with. Thanks ever so much! Top Notch operation! Rare in this day and age

This place is awesome. The owners are so nice and everyone who works there is very friendly. We…read morewere stranded in Owen Sound with a broke down vehicle and they did everything in their power to get us up in running so we would return home. I highly recommend.

From the owner: since 1992, Richard's Auto Service has been the place for automotive repair. A place where it's…read moreeasy and comfortable. From brake repair to mufflers - oil changes to tire rotation and alignments, you can count on Richard's Auto Service to keep you on the road. Whether it's for simple maintenance or full automotive repair, we invite you to visit us and experience our difference in automotive service.

This is not a normal thing that I do (1st time) but when I had several wheel related lights on dash…read moreand brought it into Bear Wheel. Diagnosis ($80 ok) was rear wheel bearing (hub). Troy calls me to tell me it is left rear wheel bearing says no big deal I carry them in stock and a couple of hours to install. I say ok put it in. When I go to get my vehicle the bill is $738, $407 for the bearing alone. When I question it, I am told that it is a superior bearing and has a 3 year warranty. I leave and call around. I can get same bearing for $153 on internet (Rock), GM dealer $289. When I share my findings with Troy first thing he asks me is what is the warranty on the bearings and I say 1 year. He tells me he gets his bearings from APC. I check with APC and yes they have a $406 (retail) bearing with a 3yr Warranty and also have Delco (GM) original equipment one for $300 with a 5 year warranty. At the outset, neither the cost of the bearing nor the warranty were ever discussed but when I questioned the cost of the bearing I am informed of the most important 3 year warranty. If the warranty was so important why wasn't I informed and better still why wasn't I offered the $300 bearing with the 5 year warranty. What is missing on the $738 invoice is any reference to the 3 year warranty on the bearing. So when I go back 2.5 years from now to get my warrantied bearing replaced, since there is no reference to the 3 year warranty I might be out of luck. That's right. Caveat emptor.

From the owner: Let Bear Wheel & Brake Service in Owen Sound take care of your vehicles electronics, transmission…read moresystems, air conditioning, alignment and suspension systems and brakes. We pride ourselves on quality workmanship and won't rest until your car is running at optimum level. Call us for a quote today.

Dave's Garage has been super helpful in keeping our old Toyota Corolla on the road. Good service at…read morea fair price.

I came in to the showroom and politely asked to speak to the owner about a small matter. I asked…read moreif he had 60 seconds. The owner was eight feet away from me and would not look up or acknowledge my request. The receptionist would not make the effort to ask the owner if he had a moment to speak with me. Certainly it was a rude moment, and the second time an event like that has occurred. Customer service is not their priority and they will be not getting any of more of my business.

Our Porsche had a flat tire when we were in Wiarton this afternoon. We called CAA and they sent…read more"Devin" from Owen Sound Towing services. We were unable to change the tire at this location so Devin professionally and carefully proceeded to load our vehicle on the flat bed truck. He was very pleasant and courteous and provided us with what we would call White Glove Service. He safely delivered us and our Porsche to our home in Port Elgin. We heartily rate this service call a 5 out of 5...... Bravo Devin!!! Catherine and George Gruetzner

So spent over 2000$ repairing fuel systems on my 06 f150 and it still acting up !!Today again won't…read morestart called Caa and they said it would be a little extra wait because they were busy.No problem turns out they had to send a truck from OWEN SOUND TOWING and Joe Parent shows up asks me what my problem is I tell him and he says with a grin would you like me to fix it for you and I like hell ya! So he pops off the fuse box cover presses the fuel rest button in behind and gets the booster pack because the battery ran down from trying to start I jump In truck he says give it a shot BAM starts right up woohoo THANKS JOE AMD THANKS OWEN SOUND TOWING for keeping my wallet in my pocket this wknd you guys are the BEST!!!!

A grumpy man in a sad shop. Worst customer service I've ever experienced. Cost me $$$ and did…read morenothing for me.

This guy will safety anything as long as it can make it 30 days! Cost me thousands, seriously lucky…read moreto be alive with the death trap that he claims he worked on. Went for an oil change after 5000 km and was told I'm lucky I didn't blow the motor. JiffyLube was shocked when I told them it was done with the safety just a couple months before. Don't forget to pick up your blinker fluid on your way out!!