Excellent service Mike is great to work with .business is well worth checking out His charges are…read morefair. Mike does an excellent job and very courteous

Have been dealing with Troy and the fine folks at Bear Wheel for several years now for most all of…read moremy auto repair needs on , not only our daily drivers but also my classic cars. Can always depend on courteous and prompt service. We recently took our 2026 Lincoln Aviator to Bear Wheel for it's first service and oil change (6400km). Thankfully, Matao, one of their many knowledgeable mechanics, was alert to notice metal shrapnell in the oil filter. Long story short, the Aviator was towed to the local Ford dealership and within a day, they agreed to replace the entire engine and all other critical parts required. Thanks again Troy and your staff........you guys are the best!

This is not a normal thing that I do (1st time) but when I had several wheel related lights on dash…read moreand brought it into Bear Wheel. Diagnosis ($80 ok) was rear wheel bearing (hub). Troy calls me to tell me it is left rear wheel bearing says no big deal I carry them in stock and a couple of hours to install. I say ok put it in. When I go to get my vehicle the bill is $738, $407 for the bearing alone. When I question it, I am told that it is a superior bearing and has a 3 year warranty. I leave and call around. I can get same bearing for $153 on internet (Rock), GM dealer $289. When I share my findings with Troy first thing he asks me is what is the warranty on the bearings and I say 1 year. He tells me he gets his bearings from APC. I check with APC and yes they have a $406 (retail) bearing with a 3yr Warranty and also have Delco (GM) original equipment one for $300 with a 5 year warranty. At the outset, neither the cost of the bearing nor the warranty were ever discussed but when I questioned the cost of the bearing I am informed of the most important 3 year warranty. If the warranty was so important why wasn't I informed and better still why wasn't I offered the $300 bearing with the 5 year warranty. What is missing on the $738 invoice is any reference to the 3 year warranty on the bearing. So when I go back 2.5 years from now to get my warrantied bearing replaced, since there is no reference to the 3 year warranty I might be out of luck. That's right. Caveat emptor.

What an amazing little shop to work with. Rates are compared to others in the area but the quality…read moreof service is amazing. Randy's fixed my vehicle in a short amount of time and only charged me for what he worked on and also warned me of potential problems with my vehicle. He even did little extra and fixed a small noise I had in my muffler free of charge. I would highly recommend him In this area. Nothing worse than going to a shop and getting ripped off, but Randy's defiantly was not that experience for me!

Needed a part for my old camper van. Guy at the desk was sure he couldn't get it and he was right…read more But he took the time to look it up, find me a diagram of what I needed and what the part number was in the event I could find it elsewhere. He printed it out a circled it for me. Excellent customer service will go there next time if I need a part for my jeep or the dodge van.

Very impressive service. The bays are extremely clean…read more Safety was number one for the employees. They opened my spring loaded hood but used a prop for back up. This insured no broken fingers in case of failure. After checking the headlights signals etc I was asked to place the keys on the dashboard. This means no sudden lurching of the car creating crushed fingers or knees. On my style of car they sucked the oil from the engine through the dipstick tube. This was the first time I have seen this done. They inflated all tires to proper specifications with a gentle report of low pressure. My bad! The cabin filter was checked and was embarrassingly dirty. There were four individuals crawling over my car like NASCAR pit crew. I will return to this location.

The niciest man saved my day! Great service! It didn't take long for this fellow to unlock my…read moretruck today after I accidently locked my keys inside. So silly of me I told him & didn't want to waste his time for such a silly thing, he immediately told me it wasn't a problem at all. He was happy to help. Thank you very much! Sorry I didn't get his name, but he was very kind & helpful. Thank you again for the GREAT CUSTOMER SERVICE!

Hi again ordered a Subaru Solterra November 2022 from Rob Gole and it arrived at the dealer April…read more28,2023. I took delivery May 5,2023. My experience with buying this vehicle was great. Every one was involved. Scott tracked it from the dock in Japan. Jordan arranged the Subaru Canada financing. Rob took me through the features and differences between an ICE and an EV car. Russ and Kim have been great scheduling updates and ordering winter tires. It will be going in for its first scheduled maintenance very soon. The service and parts departments are excellent.

Absolutely outstanding service! I can't say enough good things about this auto shop. From start to…read morefinish, everyone I interacted with was incredibly honest, courteous, and professional. My car's horn wasn't working, and other mechanics not only misdiagnosed the issue but also quoted me unreasonably high prices. This team quickly found the real problem, fixed the horn perfectly, and made sure the car was in excellent shape--all at a very fair and reasonable cost. Their knowledge and skill really stand out. The front-desk staff and the mechanics alike are refreshingly transparent and genuinely kind, which is rare to find. And as a delightful bonus, they have the sweetest shop cat, Ross, who's friendly and loving--he truly adds a warm touch to the experience. I highly recommend this shop to anyone looking for trustworthy, expert, and budget-friendly auto repairs. They've earned my full confidence and future business.