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    Randy Keller - High Tech Lending

    5.0 (1 review)
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    9 years ago

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    Steve Case - GTG Financial

    Steve Case - GTG Financial

    (18 reviews)

    What a wonderful job Steve case from caliber homes and my realtor Ryan (from twin oaks…read morerealty)did.steve service was amazing.heres what we loved about steve. 1.communication(he Always called and updated us in everything.)he's a super reliable person. 2.super professional.(he explains everything before you sign any documents.) 3.super friendly(as a Latino I felt like he was my friend or brother(he helped us a lot through the process.) If you want a good loan officer steve is you're man.super happy with our home. Thanks from. The Gonzalez family.

    I am counting the months to refinance! The customer service here is the worst I have ever dealt…read morewith in the past 20 years. Caliber Home Loans prides themselves in how the take care of disabled vets, yet their level of service does not suit mediocrity. Issue: Caliber Home Loans is billing the incorrect amount for in escrow for taxes. NV bills quarterly for taxes. Caliber Home Loans is taking the quarterly payment monthly. So lets say your taxes are $2400 annual, per month that would equal $200 and quarterly $600. Imagine paying your quarterly taxes every month. My actions Contacted reps 3 times over the phone. The gem and pride of Caliber Home Loans, their second rep asked that I contact Caliber Home Loans with respect to my request through the mail. Pretend this is you...overcharged and now asked to communicate through the postal service during a pandemic when money isn't exactly flowing in like a rapid river. So here I am...I've had to send three certified letters asking to drop my taxes from payment because Caliber Home Loans was not "escrowing" the correct amount and the terms for my loan allow me to drop this. First letter went to the customer service address that their wonderful representative provided me. Second & Third letter went to their Customer Service department (again) and their Corporate office for awareness. The letters sent were certified in case I need to battle with the three credit bureaus, I am prepared. How many of you have had to run through this level of effort with a mortgage company? I hope zero - and if you don't go through Caliber Home Loans, you got a better chance of keeping that bad luck out of your court.

    Jeanine Nucum - Mortgage Brokers - I take much pride in my work. My goal is to simply "HELP and MAKE A DIFFERENCE" one client at a time.

    Jeanine Nucum - Mortgage Brokers

    (143 reviews)

    Jeanine's service is defined as "excellence as the only standard"! She assisted me on my first…read moremortgage and this time the refi. She is very honest and transparent. Look no further, she is the real deal! I highly recommend her. Thanks Jeanine for all of your help!

    If I could give Jeanine more than five stars, I would…read more Buying my first home at 63 years old after a lifetime of renting felt exciting, overwhelming, and at times downright terrifying. From the very beginning, Jeanine was so much more than a mortgage broker, she became a trusted guide through every step of the process. No question was ever too small. She patiently explained things I didn't understand, kept me informed every step of the way, and somehow made a very complex process feel manageable and even possible. Whenever a new document, underwriting request, insurance issue, or unexpected question came up, Jeanine was there with calm reassurance, knowledge, and practical solutions. What impressed me most was how deeply she cared. I never felt like just another client. She worked tirelessly behind the scenes, coordinated with my realtor, escrow, insurance broker, and lender, and always had my best interests at heart. I truly not only felt, but knew she was advocating for me throughout the entire process. Thanks to Jeanine, I am now the proud owner of my very first home. Looking back, I honestly don't know how I could have navigated this journey without her expertise, patience, encouragement, and unwavering support. If you're looking for someone who is knowledgeable, responsive, compassionate, and willing to go far above and beyond, I recommend Jeanine without hesitation. She helped make one of the biggest dreams of my life come true, and I will always be grateful.

    Randy Keller - High Tech Lending - mortgagebrokers - Updated August 2026

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