Ryan was great at helping us with a refinance of our mortgage. The lender made us both walk through…read moremajor hoops, but Ryan helped us work through it and got it done. He has lots of different products available, so if you need a new mortgage or a refinance of an old one, he'll help you through the maze to find the best one that works for your situation.

Use to be a good bank. Use to be very accommodating. Unfortunately since they have grown in size it…read morehas become a horrible institution to bank with. I have had nothing but bad experiences since 2022. I have finally been pushed over the edge I am leaving this bank and you should too.

From a home loan and Realtor perspective: 5-stars all the way...RCU and the Michelle Walling team…read morerock! What was a difficult transaction due to some conditions at the property, Michelle and her team kept our buyers (and us) informed and worked toward a solution every time an issue arose. Talk about teamwork! Jeremy King and Peg King Team recommend and have nothing but praises for Michelle Walling and the way she handled this loan. Every step of the way she was with us...from taking the initial application to funding and closing the escrow yesterday. Never did we hear "oh, we can't do it this way or there's no way RCU can do this loan". Yup, she worked until the buyers took ownership, and along the way answered emails and took phone calls during the day and also off-hours. She was able to get the buyers a great interest rate, too! If you want a loan officer who will get the job done in stellar fashion, start with Michelle Walling at Redwood Credit Union.

I would give more than 5 stars if I could!…read more Scott Lawson is an incredible mortgage broker. As a first time home buyer, he made the process so seamless. I had absolutely no idea what the home buying process entailed, and Scott did an amazing job helping me through the entire thing and answering the dozens of questions I would call and ask him almost every day. He was extremely communicative and kept me in the loop which helped ease my nerves, and was always willing to explain everything in an easy way for me to understand. I would highly recommend working with Scott to anyone looking to purchase a home. It was an incredible experience and I feel so lucky to have had him to help through the whole process!

If anyone is looking for a straight killer in the feilds of home loans Scott is your guy!…read more This man worked day and night for me. Met with me at my home at 8 o'clock at night twice. Worked around my schegual. He went to offices of poeple he needed my info from. This man is best described as a Robot working non-stop to get you your loan hitting all targets with precision and accuracy. Thank you for everything Scott

Otto went above and beyond to help me refinance my San Francisco home, in what was an entirely…read morecomplicated situation. Others would have probably given up, but Otto pressed on until we found a good solution. Thanks Otto, for all your help!

Honestly, the best part of my move to Santa Rosa, was entrusting Otto Kobler and his amazing team…read moreat Summit Funding for "holding my hand" through my first mortgage loan as a newly solo home buyer. 5 stars? Seriously, there aren't enough stars in the night sky that could describe my Gratitude for Otto and Deb!!!! Thank you so very much Stephanie

horrible company!!!!!!…read more they are sadly apart of a evil syndicate of brokers and lenders that bottomline are merely in business to make money off of robbing you of your home and equity! they are aligned together to promote predatory lending. yes! the people that would never qualify for a loan, automatically qualify and as soon as you struggle to pay back these high interest loans , you are instantly threatened with foreclosure on your property!!!! run.! run ! run! from this company ! they are only in business to steal your home and rob you of your equity! fix your credit first and trust only reputable companies.... i'm praying this company will go out of business, prior to our big financial collapse !

I am a first time private money lender (investor). The broker who helped me invest in my loan…read moresuggested Redwood Trust Deed Services and I am glad they did. So far, my loan has gone (pretty much) according to plan (no late payments, etc.) but I have had a lot of questions (it is my first time and a relatively large amount of money for me to invest). Corey (who is their loan servicing / investor services guy -- he has a fancy title but that is really his job) has always been super helpful, clear, professional and patient. In our last interaction, he even answered questions for me that I had not yet thought to ask him.

What a wonderful job Steve case from caliber homes and my realtor Ryan (from twin oaks…read morerealty)did.steve service was amazing.heres what we loved about steve. 1.communication(he Always called and updated us in everything.)he's a super reliable person. 2.super professional.(he explains everything before you sign any documents.) 3.super friendly(as a Latino I felt like he was my friend or brother(he helped us a lot through the process.) If you want a good loan officer steve is you're man.super happy with our home. Thanks from. The Gonzalez family.

I am counting the months to refinance! The customer service here is the worst I have ever dealt…read morewith in the past 20 years. Caliber Home Loans prides themselves in how the take care of disabled vets, yet their level of service does not suit mediocrity. Issue: Caliber Home Loans is billing the incorrect amount for in escrow for taxes. NV bills quarterly for taxes. Caliber Home Loans is taking the quarterly payment monthly. So lets say your taxes are $2400 annual, per month that would equal $200 and quarterly $600. Imagine paying your quarterly taxes every month. My actions Contacted reps 3 times over the phone. The gem and pride of Caliber Home Loans, their second rep asked that I contact Caliber Home Loans with respect to my request through the mail. Pretend this is you...overcharged and now asked to communicate through the postal service during a pandemic when money isn't exactly flowing in like a rapid river. So here I am...I've had to send three certified letters asking to drop my taxes from payment because Caliber Home Loans was not "escrowing" the correct amount and the terms for my loan allow me to drop this. First letter went to the customer service address that their wonderful representative provided me. Second & Third letter went to their Customer Service department (again) and their Corporate office for awareness. The letters sent were certified in case I need to battle with the three credit bureaus, I am prepared. How many of you have had to run through this level of effort with a mortgage company? I hope zero - and if you don't go through Caliber Home Loans, you got a better chance of keeping that bad luck out of your court.

First time home buyer and Jeanine took care of us like family. She took calls and responded to…read moretexts at any time of the day. She was able to answer my questions in terms that I would understand. From the start she knew our concerns and worked around it such as hard and soft credit checks. She was amazing to have on our side because once we started putting in offers, she was able to accomodate any timeline our realtor put to have a competitive edge. Besides her website providing notifications and reminders, she personally texted to remind us what documents were pending. She was able to get us a good interest rate and really broke down the differences in how much we put down and how that would affect the interest rates. She even broke down future recasts and how that would lower our montly payments. I'm glad to say she'll be my broker for life or until she retires. Can't wait for her call to say lets refinance when the interest rates lower.

Jeanine was wonderful to work with, especially as a first time buyer. We had a LOT of questions and…read moreshe was quick to answer them, and was easily reachable when needed. She was diligent about sending us reminders and kept us on track with to do lists, which was so helpful. She also helped explain things easily so we could understand. Our whole buying/loan process went by quickly and very smoothly with her guidance. Even post closing she has been so helpful to us and we really value Jeanine's expertise and care.

As a first time homebuyer, I found the process quite stressful at times and so I had a lot of…read morequestions. The first loan person I worked with was not responsive to my questions so I canned him and went with Mari (who was recommended to me by my agent.). Mari was great every step of the way. She promptly and thoroughly responded to all my questions and helped me close on my first home. 5 stars for sure :)

From the owner: Helping people achieve their financial goals and homeownership goals....in English and Spanish!read more

We had the pleasure of working with Joyce Yu from Loan Depot to secure a home loan…read more From the start, we really appreciated Joyce's style of communication. She was very thorough about the different options and trade offs. She used a combination of text, email, and Zoom calls to ensure that we were getting are questions answered promptly, and details thoroughly understood. Joyce also did an exceptional job of preparing us for the anticipated questions and documents that the underwriters would require. This helped us prepare additional documentation and letters of explanation that, in the end, saved us a significant amount of time. In the end, we closed in THREE WEEKS. We couldn't be happier for the quality of service, the interest rate we secured, and Joyce's focus on preparing us for this swift process. We will recommend to family and friends.

I had a great experience working with Joyce on my refinance. Not only she locked me the best rate…read moreavailable at the time, she was very responsive during the process. We waited a while to lock the best rate, and Joyce was never pushy to close the loan, but rather put client's interest at the first place. Everything was done in a professional way and I will definitely recommend Joyce to other people.