I bought my GMC Yukon two and a half years ago from Randy Curnow in Cameron. My buying experience was wonderful, but I'm writing this review because my experience with the service department has been fantastic over this entire time. When I take my car in for routine maintenance, I never feel like they are trying to take advantage of me to get extra work done that I've seen in the past with other dealers. They are honest, and I trust that when they tell me I need something done, I do. I took my vehicle in for a recall update (which they reached out on to schedule) and they found a slow leak in one of my tires and repaired it without charge. I will continue to bring business to them. Hayden and Jake do the best job as advisors in that department. Thanks, guys! read more

If I could give 0 stars I would. I will not do business here again. Yes, I bought a Ford Explorer at this GMC, Chevy dealer. They put me and my family in an unsafe situation and upon returning the car to 'make it right' they only allowed a trade. Then tried to not even cover my loan or give me the $10,000 I put down on the car (only got the loan covered). I am still out money and I only had this car for 3 months-used with 16,000 mi. A noise started and it should have still been under manufacturers warranty, but upon the dealership look over to find and fix the problem, more problems appeared and ultimately deemed unsafe to drive. Things you wouldn't have just noticed with a naked eye if you don't know a lot about mechanics, things that were never noted on the Carfax, things that this dealership said they checked-which they obviously didn't. This car had a complete engine replaced and a lot of things were not correctly replaced or where they should be or connected at all...upon further investigation I found information on the carfax that wasn't there 3 months earlier - long block- you bet your ass I wouldn't have bought this car if I knew that, Ford will not cover this shotty work which was also done at a ford dealership! But to top it off, I truly believe this dealership, Randy Curnow knew some of these things when they sold me the car. I know I had it for 3 months, but if something had happened to me or my family in this car, you would have been paying a whole lot more! I am disgusted, I am disappointed, and you put me in a financial rut and I also was without a car for nearly two weeks trying to figure all of this out. But I can tell you this, if this was your family, you would not be okay with this outcome either. There is way more to this whole situation, but this is a little jist of the story. Randy Curnow swore Pettijohn Ford was going to fix it and have it covered by warranty even though another Ford dealer wouldn't and it had been noted in the ford database of the issues and that warranty would not cover it... check the Carfax people, and even call ford, because I promise you this car was not fixed! DO NOT BUY THE 2024 FORD EXPLORER THEY CURRENTLY HAVE FOR SALE AT THIS DEALERSHIP. VIN 1FMSK8DHXRGA03540-THEY DIDN'T EVEN DO ANYTHING TO FIX THE PROBLEMS ACCORDING TO THE CURRENT CARFAX AND FORD. IT IS NOT SAFE! And I do not want someone else to go through what I had to. read more

We had a "check engine" light come on 2 days ago after filling up with gas at a Casey's in Wellington, KS. We were on a schedule so I drove on to Cameron yesterday and called this dealership last evening. The service department coordinator, Tracy, handled my call very professionally, got me in first thing this morning. When we arrived, she checked us in, showed us the waiting area, etc. About 5 mins later she popped into let us know the technician was doing a diagnostic check. Five minutes after that, she popped back in to tell us that he wanted to speak to us, and brought us back out to the truck. He talked us through the entire issue - yes, bad fuel, reset the sensor, reassured us that we were safe to drive and good to go, AND DID NOT CHARGE US! OMG, if we lived here we would be customers for life! read more

We had an engine light go on while traveling from wichita ks to Waterloo ia, and they took us right in and handled our situation professionally, friendly and said it is something intermittent and said it isn't an issue and was safe to drive. No charge. Thanks read more

Seriously, I would recommend this dealership to anyone I know. They were wonderful from the moment we walked in, until the moment we drove our new car off the lot. And that is saying something coming from me. We HATE to trade cars and have had some really aggressively terrible experiences in the past. We are also not the type to just walk in and take the first thing offered. We can probably be a but difficult and expect nothing less than a fair deal. We dealt with Tim in sales and he was a dream to work with. None of that disappearing act stuff like at some places. He was extremely up front about everything, and if there happened to be something he needed to check on, he was never gone more than a minute and had a straight answer for you when he returned. We had a an issue with the car we intended to purchase (us being extremely picky) and Tim got us a better car than the one we had agreed on for the same price. No haggling. Dealt with Bob in financing and he was also a dream to work with. Went over every single number with us before we signed anything. Manager (can't remember his name) knows what he is doing. Gave us a phenomenal deal, and was quick about it. I just can't say enough good things about this place. If you HATE getting jerked around at dealerships then go see them! Integrity is the name of the game here! We will be back when it's time to trade our acadia. Thanks so much guys for doing such an awesome job!!!!! read more

We were having car problems while travelling through town. I called 4 places that said they couldn't help us. These guys got us in right away and helped. Great service! read more

What a great repair shop--kind, considerate, and concerned about our time. We hit something in the road on our way to relatives up north. They checked it, test drove it, and sent us on our way without a charge because they didn't find anything wrong. It is nice to know that honesty is still alive in this shop. read more