I am writing this to warn anyone considering working with Rachel Patel and John Bailey. In a recent…read moretransaction, I believe Patel committed fraud, and her broker (Bailey) refused to make it right. While I am filing a lawsuit and plan to eventually recoup the money, to date, this has cost me over $1800. On December 8, 2024, I toured 3338 Peachtree Rd NE, Apt 1905 with Rachel Patel. I asked if there were any fees outside the rent. Rachel explicitly stated there were none. Based on this information, I filled out the application agreement on December 9, and was approved with a move-in date of January 1, 2025. There was a $1750 "reservation fee" and a $75 application fee required to submit the application. The $75 was non-refundable, but the $1750 was refundable unless I failed to execute the standard lease. When I finally received the lease on 12/17, it was materially different and not a standard lease. First, it included multiple undisclosed fees that directly conflicted with her verbal representation and the listing itself. These fees included a $350 pet fee, a move-in fee, and a rekey fee. Additionally, the lease contained an entire page at the end of "special stipulations" that were absurd and non-standard, essentially obligating me to repaint the entire apartment after one year of tenancy. I also found out by a little digging Patel lied about her involvement in the property. She was not just the broker; she was the owner (she is connected with the LLC listed as seller on the lease). Because the lease was non-standard and did not match up to her verbal representation, I had the right to refuse to sign and get the $1750 back. When I brought this up, Patel responded dismissively. She claimed the fees were normal and gave me 24 hours to agree to the lease or she would relist the property. This ultimatum directly contradicted the terms of the agreement, which provided until January 1 to finalize the lease. I then escalated my concerns to her broker, John Bailey, on December 22, outlining the non-standard terms and requesting either the removal of the special stipulations or a refund of my deposit. While he initially responded by waiving the move-in fee, he ignored my follow-up communications addressing my concerns with the non-standard special stipulations on the lease. As a result, I filed an ethics complaint with the Georgia Real Estate Commission regarding this experience. I strongly advise against working with Rachel Patel or John Bailey. Similar complaints can be found online, including a Yelp review describing a comparable situation where another individual lost $3,500. Patel is a nasty person who will get more and more demanding as the process goes on. In my opinion, she tries to take advantage of people. For example, she tried to get me to move my move-in date forward simply because she was leaving town and wanted more money. It was laughably unprofessional and I told her no. My advice is to not do business with either of these people.

These people are thieves and crooks. They literally stole my money. Do not apply for any rentals…read morewith this company. They use trickery to get you to pay a reservation fee that's NOT required then try to force you to sign the lease earlier than you want. I started to dislike the fact that they were trying to force her to sign the lease as if the owners was desperate And couldn't afford their own mortgage. The Atlantic building is old and not worth it. It literally needs a lot of work inside. There are better apartments or condos to rent that are modern. After you pay a hefty fee as a deposit, you still have to pay an ADDITIONAL deposit to the building to use the amenities that should already be included in the rent. I do not recommend this company at all. They refuse to refund my $3500 knowing they are in the wrong.

We were under contract to buy the property located at 608 Atwater Dr. in Smyrna. The listing agent…read moredid not change the FMLS listing to under contract to keep soliciting offers. Horribly unethical. The property also appraised for $80K under list and the agent would not speak with our agent for 3 days. Buyer beware.

Awesome service. If you need to buy a house or sell, they really do a great job. They pay close…read moreattention to detail and overall just make you feel comfortable about the entire house hunting, buying, and selling experience. I highly recommend.

Really enjoyed my time working with Vineyard - great property management company. Move-in,…read moremove-out, service requests - all a piece of cake. Loved working with Caitlin - super nice and knows what she's doing. Would def live in another Vineyard managed property!

BAD BUSINESS PRACTICES I spoke with Caitlyn (PM) before…read moresubmitting my application. She stated the property was currently available and encouraged me to apply. Approximately, 1hour after my submission she leaves me a voicemail stating there was a flood of applications that came in with mine and someone was chosen. She gave me the address of another property located in a more economical and diverse area .....Thanks Caitlynn ......smh

These people are a fucking joke! Don't do business with them. They are greedy af and will sneak…read moreevery fee or fine they possibly can. These types of people don't deserve business. I've attached photos of what the house looked like AFTER WE MOVED IN....then they have the nerve to charge us an extra $150 to clean the place up -____-......Then they apparently charge for fingerprints on doorhandles and fireplace keys that were never given to us. These people might do right by the people that own the home, because they do everything in their power to fuck over the renters....DO NOT RENT WITH THEM. They will take you straight to hell with them and I'm not doing it. Stay blessed and I hope you are wise enough to take caution.

Deryk and team are amazing to work with! We have used them for three years to manage our property…read morein Atlanta, and they are outstanding. You cannot find a better property manager in the state!!

Spalding Brokers has been the best rental experience I have ever encountered. Their prompt response…read moreto any and all maintenance needs and repairs is far better than any I've experienced. The app used for auto pay and maintenance requests is seamless. They run a very professional business with excellence in client care. If you are considering a rental property, rental agent or listing agent, I highly recommend Spalding Brokers.

For potential homeowners looking to use this broker: run! I…read moream a tenant that has been through hell from these two. I moved in June 2018 and didn't receive the HOA covenants until Oct 2018. Having never lived in an HOA community before I didn't know how strict rules were here. The property owner received notices from the HOA about garbage cans and parking- rules I was unaware of due to their negligence. Spalding Brokers then labeled me as a bad tenant and have harassed me since then. I also received a notice to vacate at the end of my lease term (June 30 2019) in December 2018 because I disagreed with the HOA issues being my fault when I was fully unaware of the rules until October. I have a friend over that I allow to hang up shirts in a closet so he doesnt have to live out of a suitcase and they entered the property, took photos and are trying to use them against me stating I have another person living here and am in default of my lease. A house guest I gave them 2 months+ notice about that they deny receiving....I have all texts and emails saved. This type of property management drives away great tenants and doesn't allow you to have a long term person. I suggest going elsewhere where your tenants will feel safe living in your rental homes and not attacked or harassed. Regarding their response: the "handicapped" space wasn't a handicapped space. It is now that an ADA complaint was made and the complex had to make it a legitimate space and repaved /repainted the entire lot. The offer to call and discuss anything with this company is a joke! I have done this multiple times with no response. Also, they are now demanding a property inspection and it's on a day I work all day and they want to be there at 1:30pm and will not budge on time to be accommodating so I may be there with them to work this out. So, what exactly is there to discuss? You do nothing to properly assist your tenants. You are hands down the WORST management company and I cannot wait to be free from you. Tenants and home owners BEWARE!!

Easily one of the worst landlords I've ever had. Dishonest about the property prior to signing…read morelease; ignored issues with power, water, and entry; finessed me out of a big chunk of my security deposit; sold the property I had been living in; and continued collecting rent payments after the lease was terminated. Remarkably dishonest.

9 Mile Trolley has been very helpful and accommodating in helping me find a loft that fit my needs…read moreduring my recent move to Atlanta. Their web-based system for paying rent and submitting maintenance requests is the best I have used and makes things MUCH easier. The few times I have had maintenance issues, they have been very prompt in responding and getting someone out to fix the problems. Great service! I would recommend them to anyone look for a great realtor in Atlanta.

We rented a home from this company for three years in a beautiful gated community. It was a…read morepleasure to call this place home. Any problem that came up were handled quickly and efficiently. Yearly inspection were done, and we always passed with flying colors. We were always complimented on the cleanliness and up keep of the property. Upon moving out it was a breeze with RPM. I believe if you maintain a home properly move out will be easier. A move out list was given to us; move day came and went. Move out Inspection was done by RPM without any problems. My encounters with TC were always pleasurable as well as professional. We did our part which allowed them to do their part. Which leaves both parties happy and satisfied. Try renting from this company; you'll be glad you did.

My husband, daughter and I viewed a property on 2002 Smith Dr in Kennesaw and wow! We had a…read morehorrible experience. The driveway needs to be replaced before renting. The smell was absolutely horrid, my toddler cried and wanted to leave because of the stench and my husband couldn't even finish the tour! I cannot believe you all are allowing showings of the property with such a pungent odor and the driveway being the way that it is. After speaking with Tammy she informed us the driveway will not be repaired "...it's not in the budget..." for them to fix and the smell will not be eliminated until the property "...does not rent..." my family and I will be looking elsewhere. This house is 100% not ready to rent, especially not for the $1,400.

Georgia was a great Realtor for us. We had moved to the area from the west coast 2 years prior and…read morewere ready to purchase. We knew areas of Atlanta metro fairly well, but Georgia was able to quickly share valuable insight into which neighborhoods that would meet our needs better than others. We did our homework ahead of even meeting her and kind of knew what we were looking for (if you haven't bought before, go to open houses!). Before we met, we sent her a list of properties we were interested in and she set aside 2 days for us. At the end of the first day we had already seen 5 homes and decided to cancel the second day because we already knew which one we wanted - we moved forward with the offer the next day. We were somewhat aggressive with the offer and were able to get almost exactly what we asked for in the negotiations due to Georgia's ability to justify our offer with the seller's agent. We absolutely feel comfortable recommending her to friends and family.

Emily Atkins from this same Harry Norman office helped me look for a rental in Atlanta. I was…read morecoming in from out of town and she was working one of the town houses I looked at. She then arranged for a colleague to show me some apartments in Buckhead the following day, and Emily met me at two more townhouses that afternoon. I ran across a number of agents in my three-day search who were awful. I could not have worked with a more helpful agent than Emily Atkins. She's young, pleasant, energetic, and helpful without being pushy - just what you want in a realtor.