In a word, Joey! I was in a panic a few days ago when all of the lights on my dash went off like…read moreChristmas lights. I called the 1st number listed for a tow and thankfully got this company! Joey came to my rescue and his kind, understanding, and professional manner helped to reassure and calm me down. He kept me entertained with jokes, showing me the go-to places in the area as he towed my prius to the Toyota dealership. He told me about his recipe for red beans and rice, etc... just to help me feel at ease. He even gently reminded me to lock my car as I was about to walk off. If you have to get a tow, I hope you get Joey. And he is smart as hell! Thanks Joey!

just be towing cars and can't justify why then has a attitude about it when you ask them to justify…read morethey're actions .

Russell went above and beyond to get my two flat tires replaced. This is my 3rd time at this…read morelocation since the new year. Between the best oil change(my mechanic personally recommended this place) and tire prices plus service, my van has upgraded immensely. The lounge area is awesome too. Movies and coffee n comfy chairs. Other shops are closer to my house. But this place makes the entire situation comfortable. Thanks again!

Brought my truck in for an alignment after I just got new tires and redid the front end. Called me…read more30 minutes after dropping it off trying to get me to replace the ball joints stating they couldn't do the alignment in their current condition. Told them I'll just come pick it up and get it done elsewhere then proceeded to charge me $35 in "labor". Should have listened to the other reviews, this place will try to fuq you do not go.

While traveling from Missouri to Florida We had a brake…read moreproblem on our truck Joey was able to get us in and fixed the problem very quickly And we were back on the road Would highly recommend Thank you

think Twice! They double dip on labor charges even when the…read moreinstall bad refurb parts!!

he seems to have a problem with me every time i ask a question about my engine being replaced. did…read morenot let me know anything about the work as he was being donr so i know nothing until he say come put it up. my dates were wrong on my paper work just sad they i paid 1700 dollars for my truck engine replacement but cant drive a day after when i put it from the shop had to get fix again dont trust anyone with things like this dont go there...do not have customer service for black people.

A great place to take your Mercedes in Hattiesburg. We moved here from Florida where we had a…read moredealership to care for our Mercedes. We were pleasantly surprised that despite not having a dealership in Hattiesburg, that we were able to find Pro Auto. They did an amazing job at a great price for my wife's GLA. I plan to take my c series to them as well. Highly recommend this business.

HIGHLY RECOMMEND!!! My family and i were driving home from New Orleans to Louisville Kentucky. We…read moremade it an hour into our drive when the low tire pressure light came on in our car. So we pulled off to the nearest tire shop, Lil' Tire Shop. They were very quick to take the tire off and evaluate the damage. We were hopeful to get our tire patched, but the technicians showed us the bad news of the sidewall being cut very badly (lucky we didn't have a blowout). We had to get a new tire which unfortunately they didn't have in stock and they informed us it wouldn't arrive for about 4-5 hours. We were okay with waiting, but one of their technicians Bobby decided to personally go pick up the tire we needed to get us back on the road as soon as possible. After he returned with the tire we needed, they were very fast to get it mounted and balanced. We got back on the road no more than 2 hours after we arrived at the shop. We couldn't say enough good things about this shop. Thanks to Bobby and his team of technicians and wonderful staff at the front desk, they turned our nightmare situation into just a small bump in the road.

Wow may have got lucky but I had ordered 2 tires because of a road hazard incident and and was…read moreriding on the spare. Due to hectic schedule I finally had a chance to stop in and they had time and got me right in. 45 minutes later I was driving away and installed tires were $40 each cheeper than I paid in Louisiana. I like this place have gotten 2sets of tires here previously.

Terrible service. The repairs they did on my daughter AC not only cost a pretty penny but it…read morestopped blowing cold air in the way home. Never truly fixed the AC. Had to take it elsewhere.

Caution: I chose Petal Muffler because I needed the…read morecatalytic converter replaced on my Kia Optima. I dealt directly with the owner, Richard. He told me he would install a genuine Kia catalytic converter and explained that my O2 sensors most likely did not need to be replaced. He said they would be cleaned and inspected because, in his experience, they usually were not the cause of the problem. I even verified with the Kia dealership that Petal Muffler purchased parts from them, which gave me confidence in moving forward. I paid half of the cost in cash up front and the remaining balance when the work was completed. Less than 300 miles later, my check engine light came back on with the exact same code that had prompted the repair. When the Kia dealership inspected my vehicle, they found that one of the O2 sensors had been cross-threaded during installation and was not seated properly, preventing it from sealing correctly. They also informed me that the catalytic converter installed on my vehicle was an aftermarket converter rather than a genuine Kia converter, despite my understanding and agreement that a Kia converter would be installed. The Kia service manager contacted Richard to ask what type of catalytic converter had been used. Richard said he would have to research it and call him back, but he never did. When I called Richard myself and explained what Kia had found, he acknowledged that the cross-threading "can happen" and told me to bring the vehicle back so they could fix it. Because I work 12-hour shifts and live in Hattiesburg, scheduling wasn't easy. I was first told they couldn't fit me in because of championship baseball games involving his son. We eventually agreed on a Monday morning appointment at 9:00 a.m. I arrived early and waited. At 9:00 the shop was still closed. I called the business twice with no answer. During one call, the ringing stopped, I said hello several times, and the call disconnected. A few minutes later, Richard called and apologized, saying they had been at baseball championships all weekend and that he would be there in five minutes. He didn't arrive until approximately 9:24 a.m. When he arrived, he walked past me without acknowledging me and went directly to speak with a technician, which arrived at 9:15 and opened up the lobby. The signage beside the front door states business hours 8a-4:30p, M-F. I understand that mistakes can happen in any repair shop. What I cannot overlook is what I experienced as poor communication, lack of follow-through, and not receiving the part I had agreed to pay for. I agreed to pay for a genuine Kia catalytic converter, but according to Kia's inspection and running the serial number on the converter, an aftermarket converter was installed instead. Combined with the improper installation of the O2 sensor, the return of the check engine light within 300 miles, the missed follow-up, and the unprofessional handling of my appointment, this was a very disappointing experience. I hope this review helps others make an informed decision before choosing Petal Muffler.

I would give 10 stars if it was possible. Exceptional Small Business, owner goes above and beyond…read moreto make 100% that you and your vehicle are completely taken care of!! He is reasonably priced. You will not be disappointed doing business here!!

Traded Cars with my daughter. Brought it to S & T to see if it needed any work done. They looked…read moreit over, and checked it out. They did not charge me a cent for looking it over. When they finished it up they adv it looked good. Did not try to sell me anything. Honest folks that will tell you straight and not try to up sell you or try to get you to fix something that does not need fixed. I trust them. Hard to find when it comes to mechanic work.