I am a small business in Austin and TNB went above an beyond to help me get my PPP loan. I am…read moreforever grateful. I applied for my PPP round 2 from another place months ago once applications were being accepted. That company reassured me many times over everything was fine and that is was in the process of being approved. Months later I was days away from the deadline and still no approval. I contacted TNB with a desperate plea for help after calling, messaging, and emailing many banks. They were the only place that responded and said they would try their best, and they did. Thank you so much for helping us small businesses out! I can't thank you enough!

I've been banking at IBC for 17 years and have been very pleased with their service. This…read moreparticular branch is my favorite in the area. The manager does a great job as do the tellers. Fast, friendly service with a smile. There is another branch within the nearby Walmart Supercenter (and open till later), but this branch is always peaceful and has a pleasant atmosphere. IBC is a regional bank as opposed to a national chain. I can always change currencies here (peso/ dollar) at a good rate. Highly recommended.

A nice, quiet branch most of the time. Employees are pretty helpful and I've never had to wait too…read morelong to see a rep the few times I've needed to. They have 2 ATMs that accept deposits in case you don't want to deal with a rep. Convenient location across from a walmart and shopping complex with lots of restaurants nearby. The location also has 3 drive thru lanes in case you don't feel like getting off. Due to covid-19, they now fill up any paperwork you might need, such as deposit or withdrawal slip. Plenty of sanitizer around. The location is in front of a busy intersection so keep that in mind if you are trying to go during rush hour around 5. There will be traffic in the area.

If you need to prequalify for a loan, I recommend you call and speak with Robert Perez. Robert is a…read morewonderful person. He is patient, honest, hard working, and dependable. If you need a professional, knowledgeable, and responsive mortgage lender, Robert Perez is your person. He is always looking out for the best interests of his clients.

A very clean location and people are friendly and professional. I don't go very often but the times…read moreI have been there is good experience.

I usually go to drive thru to make my payments for my accounts and for most of the time I get a…read morewelcomed or a thank you after payment is processed. But today went to Branch 12 on Jackson never got a simple hello or I will be right with you. I felt like no one was going to process my payment but apparently after like 10 minute wait, teller 12014 send out tube and never even a thank you. Teller 12014 you forget that members is the reason you get a paycheck nice to know your manners have gone out the window. Such bad service on your behalf. Learn to acknowledge members with a simple effort of hello will be right with you. I hope your manager listens to the membership and teaches you better manners.

We visited the Edinburg Location. The staff are friendly and helpful Anivay, Mari, Pat & Laura…read more Thanks for the friendly service. Happy New Year!

Rosie Tijerina at the Wells Fargo branch on University was extremely snobby. I felt like I was…read morebeing interrogated by an ICE agent, not helped by a bank employee. She refused to assist me and kept questioning why my debit card didn't have both of my last names like my driver's license. I apologized and explained I didn't know -- I've used the same documents before with no issue. I even tried showing her the documentation on my phone, not to make changes, just so she'd stop looking at me like I was lying. She refused to even look and just repeated that she needed everything "in person." After she refused to help me add my husband to my account, I told him maybe he should just open one on his own -- and she refused that too. She said the last appointment was at 4 and just expected us to leave. No effort to help. My husband got up with our baby and left. I stayed a moment longer just to ask if there was anything else I could do, and all she would say was, "You need your social," with no alternatives, no reschedule, no online option, no solution -- just cold dismissal. What hurts the most is that I genuinely love Wells Fargo. I've had an account with them for years and although I didn't even know this branch existed, I was excited to go but after this experience, I truly hope I never have to set foot in there again -- even if it means driving further. I was so excited to help my husband open his first bank account or maybe even start a joint account, but we were left feeling unimportant and unwanted. It was embarrassing and disappointing. Wells Fargo -- please do better. Not just for me, but for all the people in our community. I don't know if Rosie was having a bad day, but God bless her soul, because the people of the Valley deserve respect, kindness, and to be treated with care -- not bitterness.

This is a much smaller location compared to the other large banks of the same company. I liked it…read morebecause it seems like a quick stop type of Wells Fargo bank instead of waiting in line for a very long time like most of the other locations. The ladies at the counter where very helpful and provided excellent customer service by attending to my every need. I wish this location was closer to my home because it has all the services of a large bank but the convenience of the small banks or credit unions that make you feel just like at home.

I like the office. I was greeted nice and respectful. They helped with a loan and my payments were…read morein my budget. Thank you so much for all your help.

From the owner: The TitleMax team is here to help. We will do our very best to help every person who walks through…read moreour doors find a lending option that works for them. We may be able to help even if you don't have perfect credit. We offer swift lending decisions and same day funds, so pop by today to learn more and apply.