Worst place ever. Understaffed, huge turn over in staff. Check reports with State of Mn. Had to…read morechange their name because so much bad press. Search the Star tribune Chris Seers did many negative articles on this place. Used to be call The Lighthouse, now it is called New Prospective living. Same place different name. They hire cheap help and upper management makes the big $$$$. If you have someone you love or value DO NOT LEAVE THEM HERE IN THEIR CARE, OR ANY OF THEIR OTHER PLACES! DO NOT BE FOOLED BY THE SMOOTH TALKING SALES PITCH OR AMBIANCE. IT comes down to care and here there is a BIG lack of it and any violations at these places.

After looking at numerous living options for a family member, we were blessed to find New…read morePerspective Senior Living of Prior Lake. We immediately knew New Perspective was a great fit for my Aunt. Coleen, the sales director was very thorough answering all of our questions and helped us through the entire process. My aunt's apartment is so beautiful and spacious, with a full kitchen, dining room, living room, bedroom, walk-in shower, and in-unit laundry room! They have wonderful amenities. Charlotte, and the nursing staff have managed to successfully monitor the care of the residents while keeping them virus free. My aunt is genuinely happy and has commented several times about how caring Bridget, the director, and all the care staff are. She has been able to get the help she needs at New Perspective, and still maintain her independence.

My parents moved into the Main Street Lodge assisted living just a couple of weeks ago. The…read moreapartments are bright and open, and so far the staff all seem really great! The layout is very simple so it is easy to find your way around. This was a major concern for me and my siblings as both of my parents are suffering from dementia and have some mobility issues. They seem to have lots of activities--BINGO is a favorite! The apartments have been updated with new cabinets, carpet and paint. The complex smells fresh and clean and the food isn't bad either. My parents seem to be happy here so far. The initial meeting we had with the nurse practitioner went really well and I think they really have my parents best interest at heart. The assisted living apartments are attached to a nursing home and memory care unit. There is a chapel in the apartment complex and you can walk inside through the nursing home to the attached Church (St Anthony Chapel). The apartments have a very small kitchenette with a microwave, refrigerator, sink and drawer microwave. Just what they need since lunch and dinner are provided.

Our family is forever grateful to The Glenn Hopkins for the wonderful care, love and support shown…read moreto our Dad and family. When our Dad made the difficult decision to sell his condo and move to a Senior Living location, we visited multiple Senior Living homes but kept returning to The Glenn Hopkins. Scott and the wonderful Marketing Team were very patient, allowing us to visit multiple times as they understood this was a major decision for our Dad and family. Dad chose The Glenn because it felt like home and we knew he would be cared for very well. Dad spent the first five months in The Towers. He was so happy with his one bedroom w/den and couldn't get over the fact that he was being served meals in a dining room with white linen tablecloths. It felt like he was dining out every day. In June, Dad had to move to The Terraces Assisted Living where he lived for the next 10 months. Sandra, Julie, and Jen were so fantastic and accommodating as he required many schedule changes based on his changing health. Dad formed many friendships with the other residents during his time at The Glenn. They looked out for each other and we are thankful for his wonderful neighbors. He also made many friendships with the staff who cared for him. It takes very special people to do all that the nurses and aides do every day and to do it with love and patience. Dad made the choice that if something happened he did not want to go to the hospital. Instead, after suffering a stroke, he spent his final days in his home being cared for by the people who knew him and cared about him. Our family is OVERWHELMED by the love and support that was shown to our Dad and us during his final days, and the days that followed as we planned his service and moved his belongings out of his apartment. It was a steady stream of staff and neighbors who came to show their love for him and say goodbye. The staff also provided so much comfort and support to our family each day. They shared stories of their family members, gave us lots of hugs, and told us "we cared for your Dad how we would want our Dad to be treated". It was very touching when some of the staff took their personal time and came to the funeral service. The Glenn was an extension of our family and we knew Dad was loved and received exceptional care every day. Dad frequently said "God brought me to The Glenn". We are thankful this is where he lived and thankful to everyone who touched his and our family's lives. We would highly recommend The Glenn Hopkins to anyone looking for a Senior, Assisted Living or Memory Care home. Family of Al Carlson

I heartily agree that The Glenn Hopkins is a wonderful place to live. My reasons may be a bit…read moredifferent from most others, however. Two years ago I decided I wanted to live closer to my children and to downtown Minneapolis, so I sold my town home in Elk River. I no longer wanted to own real estate, thought about finding an apartment, but I'm 84 and knew I'd need services at some point even though I don't now. I have 8 children and the thought of their trying to decide "what to do with Mother" made me feel I should be the one to decide. I shopped around a lot and found the Glenn by far the most appealing senior residence. I still don't NEED any of their services, but I use the shuttle a lot, have learned to navigate the Metro buses and can get around so easily that I sold my car six months ago. What pleases me most is 1) the opportunity to volunteer here as much or little as I wish, 2) the ability to be as social (or not) as I like and to my great surprise 3) the wooded surroundings and splendidly maintain grounds. I like to walk and never tire of this area. And don't get me started on the city of Hopkins! It puts Elk River to shame, with many good restaurants, a movie theater, an art center with concerts and events for all ages, a grocery store, hardware store, drug store that delivers, specialty shops and a half dozen antique shops as well as a branch of the Hennepin Library system. (We have a fine library in our own building, too, with quarterly deliveries of books from the Hennepin system as well as hundreds of books that have been donated to us.) I am Catholic and was delighted to find a "church home" here. Last of all (perhaps it should be first) the entire staff is not only competent but very, very kind. Every one I've met will go many extra miles to be helpful.

It's beautiful and the staff is great. Lovely grounds, great amenities. We chose it for my mother.read more

Tour was great and I was excited about moving in. My husband has stage 4 cancer and wanted me to be…read morea part of a community after he dies and me not feel lonely. We filled out paperwork & paid pet deposit.. We then saw nurse for assessment and she asked my hubby mostly questions. She then told  me we are not a good fit;" We would have. Been a good addition to The Rivers. They cashed check vs mailing back.  6 wks. I finally have my check returned.

Horrible experience. Very very unprofessional and did not seem to know much. Make sure to make your…read moreappointment elsewhere. Do not see Dr. KIMMEREL. AWFUL! tried to judge me without knowing me.

Physical therapy at this facility is world class. Scheduling can be difficult, but their onsite…read moreschedulers are amazing. Never call general HealthPartbers scheduling. Schedule onsite with their team, or call the rehabilitation department to connect. The therapists are all excellent and they care.

$14,000/month should at least get you a private room but the shared room is really my only…read morecomplaint. He lives in a space half the size of my bedroom. They have no storage areas for residents as many other homes do so he can only have what fits in his room. Most of the staff is very friendly. They all know my dad and always tell me how sweet he is. He had an issue with one worker, I called in for something else and mentioned this to the person I was talking to, and the next day the administrator and the head nurse had addressed it and called me to update. They label all his clothes I bring in for him and do laundry there every week or so. Everything is included. The coordinator Rochelle who sets up his appointments and transportation when needed is wonderful. She also helps him when he has a video appointment. The food seems decent and they come by every day to set up his meals for the next day. If he doesn't like something that's scheduled he can order an alternative like a cheeseburger or something else. I bought him a fridge so he can have his Coke in his room but they also have a vending machine for pop and snacks. I haven't been able to visit as often as I like due to my own health and disability but they keep me updated and he likes participating in the activities they have for patients like bingo and different crafts. I know it's a hard transition for most people to lose their independence and most nursing homes are not ideal unless you are a millionaire. But if you're on Medicaid (which they will help you apply for) it's not bad and my dad seems happy most of the time. All his income goes to the facility and MA covers the rest. He gets ~$130 a month for incidentals but I try to provide him with what he needs.

The campus was in a lovely area and this facility was a very close second but my positive…read moreexperience is worth mentioning. My Mom's final choice really came down to wanting to be in the city center vs somewhere more peaceful. Amy could not have been more kind, helpful, and professional. She was clear in communications which I am grateful for as this was a complicated move with all the emotions and demands on my personal life. She really helped lead the way on next steps in a collaborative way that made my life easier and really improved my confidence in our steps as a family and in this team and facility. Also, the connection to Fairview is very positive for us as it is deeply embedded in Minnesota as a care provider which is also important.

Was a resident for a week after extensive spinal surgery. The entire support staff could not have…read morebeen more patient, understanding, caring . . . . They all were very pleasant, accommodating, and on top of things at all times. Shortly after I arrived I was given a schedule for my times with the physical and occupational therapists. Medications were given as needed and on time. The food was excellent and made to order. What should have been a difficult transition from post-surgery to going home was made more tolerable because of the pleasant staff. Terry W.

Our mom was moved to Interlude after what was thought to be a stroke. She did not progress as…read moreexpected during therapy, and follow up showed she had a tumor. Once we found this out, they allowed us to keep her there during her last weeks (private pay). The staff there had come to know and love her, and treated her with utmost dignity and respect. She passed away on hospice care at interlude. Our family could not be more happy with the loving care that she received there. The facility is absolutely great, and the staff is exceptional.

Beautiful facility. I just moved in and am anxious to join in the activities and meet new friends.read more

After nine very good years in independent living, my husband is in the…read moreBirches for care after falling and sustaining three back fractures. He is a very discerning physician and is impressed by the care he is receiving. The staff, including the PT and OT therapists, have been top notch. Thank heavens we moved here. Polly B.