told my veteran father "I don't care if you're dying, we can't see you until later in the year"…read moreI can understand not being able to accommodate a quick appointment, but stating it in that manner is disgusting and a direct reflection of who this person is as a doctor. having a scary and sudden diagnosis and looking for help and direction, and being met with absolute coldness. Would not recommend anyone who has a kind heart and is looking for patience and compassion to this "doctor"

He is very smart when dealing with my rheumatoid arthritis and psoriasis. Also, he is very kind,…read morepatient and understanding

I have used the Urgent Care and Primary Care with Dr McDonald for nearly a year, the quality of…read morecare has been great, he is very knowledgeable and considerate of my health needs. If I need care over the weekend, I see a doctor in Urgent care. All of the staff there is helpful and kind.

I highly recommend Immediate Care ! They have great doctors and nursing staff. There is very…read morelittle wait time. Dr McDonald even took time to visit me in the hospital. Unlike some health providers. They truly care about your health!

Have been suffering with old beat up feet for years. Dr Harwood to a meticulous approach, treated…read moreeach issue in a planned approach and fixed accordingly. My feet are feeling great today. Dr. Harwood and staff are professional, knowledgeable and caring. He is thorough and to the point, highly recommended

Be careful with this doctor and the staff as they will send bills to debt collectors after making…read moreno effort to reach out to you to explain that insurance decided not to cover everything that they will lie to you about your insurance covering in their office. Poorly managed and poorly staffed as well. Few doctors seem to care as little as Dr. Hartwood as he does everything he can to get you out as quickly as possible, low effort.

Dr Houston and Kera Tooley, NP r both great practitioners. They r experienced and knowledgeable…read more They r kind and caring. They worked with my 88 year old mother, getting her C-Pap settings and her oxygen settings to a level that was comfortable and beneficial for her. They have provided care for my illness as well. I would recommend them for anyone needing a pulmonologist.

I've never actually met this guy but my interactions have been interesting. I was referred to him…read moreby my neurologist after doing a cognitive study with a neoro pyschiatrist, that he referred. The shrink doctor deemed that I was in good shape but I had disclosed that I typically only sleep about four hours every night which apparently raised a red flag, or two, which resulted in the roundabout referral. One more note before moving on to the sleep disorder doc, staying up late and getting up early started when I was very young because my Dad worked the 2nd shift and my Mom worked the 3rd shift. I would see my Mom off to work & wait up for my Dad. We'd hang for a bit, sometimes eat a bowl of cornflakes on the porch then it would be midnight or later before hitting the sack then of course up early for school. Then there's waking up at 2:30AM to do morning radio for years, my love if sunrises, etc. well the point is my sleep habits are as old as I am and just didn't seem to be an issue. But there we were, on the way to a sleep doctor. My first consult was simply Dr. Houston calling to do a brief screen and scheduling me for a sleep study at the Sleep Center of the Gulf Coast in Foley, AL. (review forthcoming) where I had a very pleasant experience. Soon afterwards I received a call from Dr. Houston who informed me that I had horrible sleep apnea. Okay I am very familiar with sleep apnea from my years in the medical field AND the years I've spent managing #1 son's really awful sleep apnea. However I don't snore, I don't dream, I don't wake up tired or with palpations and I'm a heavy REM sleeper but I just seem to always wake up before sunrise, it's just not a symptomatically obvious case to me. I got a CPAP machine in the mail, did a telehealth orientation for the unit (thanks to Covid) and I haven't heard back from the sleep doctor to date. I am scheduled for a follow up with him in the future but that's the extent of my interactions. Bottom line: I'm not ready to voice any suppositions at this point but CPAP is a great technology for those who need them and quite frankly nearly every breathing human being could benefit from using one every night. However I am skeptical about my need for this machine and have a little bit of skecptism the process that I experienced to get here.

Updated: 3/10/2026 Read the latest at the end of my review…read more I have an appointment for a MRI on Saturday Feb 21st. My new doctor thinks I may have deeper issues than just trigger finger. I've already seen him once since my ordeal at The Orthopedic Group. They did an x-ray and did a short evaluation of my finger after a lengthy consultation about what I had to endure prior. I go for a MRI to determine whether something more serious and severe is going on with my finger. My new doctor thinks it might be a fluid situation possibly. But he wants to make sure by means of the MRI imaging. This is what I've been needing and hoping and praying for. I just feel like the orthopedic group or at least the doctor I had didn't care about me and my way of life or occupation. It felt like a hurry up and get him out of here thing looking back on it. Not much care or thoroughness was taken because I was paying out of pocket instead of insurance. The orthopedic doctor I'm seeing now has done two prior surgeries on the same left hand and he did a very good job. That's why I've decided to go back to him. Also because I just finally got my Medicare insurance started this Feb 2026. I only went to the orthopedic group because of payment plans, biggest mistake of my life to say the least. In addition to this post I have to say that I truly am not trying to put down the orthopedic group. It's the fact that I had a really bad experience there. Many other people love that place but for me it was not good. Dr. Glenzer was my doctor at the orthopedic group and his personality just seemed a bit more in a hurry rather than get it right. At least for me, that's my take on him. I do wish all that go there the very best of luck however. My new and former doctor is very thorough and listens to my concerns very carefully. He's done carpal tunnel surgery and trigger thumb surgery for me which were very successful. He also did a steroid shot injection back years ago on my right thumb which did wonders. The only other thing I might say about the orthopedic group is that after Dr. Glenzer had agreed to do a free incision surgery but I was billed afterwards a small amount. They also required me to pay for the office visit the day of the free surgery. This feels like , pay us for screwing up your finger with a botched needle procedure. Totally unacceptable!!! If it had gone successfully I would have had no problem but the second procedure needle surgery was just bad ! I feel very let down by that establishment personally. Good luck to you if you choose to go to the orthopedic group establishment practice. After my MRI results it's been determined by my new orthopedic doctor that I have lots of scar tissue. My question to the Orthopedic Group is why wasn't the scar tissue removed at the time of the follow up free surgery? I also have some fluid buildup! I'm very angry about how Dr. Glenzer took care or not of me and the surgery. It felt like I was not a priority or a concern. He agreed to do the following up surgery after all my pain and frustrations. Now I'm getting billing statements from the orthopedic group. I have a voicemail saved of his call to me telling me that he wanted to make things right with me and agreeing to do the follow up surgery for free. I was also charged an office fee the day I went there for the follow up surgery. As a guitarist that depends on my fingers to make income this is just not acceptable. Total disregard and respect to me and my profession is what I'm feeling. I now have to go through some grueling physical therapy to try and get back to some sort of normal. My new orthopedic doctor says he could go back into the surgery process to remove scar tissue buildup and possible fluid but he wants that to be a last option. I for one will never go back to the orthopedic group for anything. The whole experience with them and Dr Glenzer has been nothing short of a nightmare for me.

Waited 45 mins to be seen. Need to speed the process up or not stack so many patients in a time…read moreblock. Everyone's time is valuable to them, but so is the all mighty dollar I guess. Dr was nice.

Dr. Laughlin, Tara, and Chuck have done a great job with my healthcare, which is somewhat complex…read moreand requires attention to, and knowledge of my heart, lungs, liver and kidneys. I could not ask for a better team and they have my highest respect and recommendation.

this office is very friendley and helpful. Their addiction treatment changes lives. They teach…read morelife skills to go with the recovery process to help you rebuild your life after addcition.

I saw Dr. Jason Determann today for a popping and occasional pain after working out in my shoulder…read more As a member of Orangetheory Fitness and relying on my body as a student in the healthcare field, I don't like to be idle for long. So when some discomfort arose in my shoulder after a workout, and persisted for several weeks with certain moves, I decided to get it checked out. The wait in the waiting room was super quick. I was halfway through my first page of paperwork when I was called back for x-rays. The x-rays took very little time, and I was placed in an exam room to wait for the doctor. My time in the exam room before Dr. Determann came in was about 45 minutes, but I didn't mind. It's a busy facility with their own rehab center inside, so I'm sure he's busy between scheduled patients and popping over to the rehabilitation side of things as needed. He listened to my concerns and to me explain what happened when I started noticing popping and slight pain. He worked my shoulder, testing my movements and range of motion, and he felt around on my shoulder blade until he could pinpoint where the popping was occurring. He reviewed my x-rays with me and explained what was happening. Thankfully, I have a minor issue that simply needs some rehabilitation for strengthening! Nothing is wrong with my actual shoulder! I appreciated the time and effort of an appointment with him. Not once did I feel shrugged off or rushed. I left with some relief of knowing I don't have anything damaged at all, and it's great to know I can return here to be in great hands while strengthening a weak spot!

Another day, another billing issue. My co-pay for surgery with BCBS is supposed to be $450. Billing…read moredepartment said no, there are exceptions and it'll cost you $3000 plus. So I pay it. Morning of surgery I'm asked to pay another $450. Amateur hour at Bayside Orthopedic billing department.

Dr. Eric Roberts is wonderful. He is very nice and caring. He removed a melanoma from my shoulder…read more He explained the surgery in detail and was very calm. He was aggressive with the surgery to make sure he got all of the margins around the area. Thank goodness he was aggressive because all the margins came back clear. The staff is very friendly. My appointments were always on time. I highly recommend Dr. Roberts and his group.