Let me start of by saying this is now called the Freedom Roller Rink. I would leave a review on Yelp under the right name but there is not an entry on yelp for them.
I have never given a bad review for a skating rink. I love skating. I have been to many many rinks. When you pull in your first thought is where's the rink. Oh, wait this is the rink. It looks like an apartment building out front with a shotgun style over-sized shed attached to the back. There are maybe 8 parking spaces total next to the Roller Skating Rink / Apartment Building. There is also a single line drive that circles the entire building that is full of weeds and has pot holes large enough to eat my entire family and the car we are driving in one bite. It sits next to an abandoned lot with broken down furniture sitting on a concrete slab. Looked like a scene out of the walking dead. Now the real reason for my bad review.
When we arrive, there is one child sitting out front on a bench waiting for the place to open. It is 6:50 PM and they are supposed to open at 7:00 PM. Every rink I have ever been to opens at least 15 minutes early if nothing else to let people in off the street (Even if not allowing them onto the floor till 7). I ask him if the door is still locked and he says "yup". As we wait parents are pulling up and dropping off their children (At least 3-4 different parents do this). A couple more pull in and wait in the vehicles with their kids. By the time it was all said and done there were at least 15 people waiting. 6:55 PM still not open. 7:00 PM still not open. It is becoming apparent that something is going on. Everyone is getting restless. Some parents are cussing. Kids want to know what's happening. Finally, one of the parents says let me text her (her being the owner). A couple minutes later she replies. Such and Such (Whatever the owner's name was, sorry I can't recall) says Bacon Fest is tonight and we are going to that, so we will not be opening.
Let me add we had driven almost an hour to skate at this location. There was no sign on the door. I had been on the website and Facebook page for this place earlier in the day and I checked them again while waiting. Nothing was posted anywhere. It's obvious they must either not care about their clients or are oblivious. They must have employees, and no one was there so they surely knew ahead of time but had not bothered to tell anyone. It is apparent that their social life matter more to them then the clients they have fostered a relationship with all these years. At this points people are cussing and gravel is flying as people get back into their vehicles to leave in frustration.
I pass the message along to a large group of children next to us that had formed since they looked confused and was not sure what was going on. So, say they were upset is an understatement. They looked disappointed, mad, sad, you name it their emotions ran the full gambit. Many of them had been dropped off and now would need to call their parents to come get them. It looked like many did not have cell phones. Some of them went walking off not sure where to hopefully a friend's house to get help. Other were calling their parents to come get them. Some others headed to a nearby local park passed the sketchy looking abandoned lot.
Earlier in the day I had messaged the owners on Facebook to verify the times and payment methods they accepted. They had never replied. I did finally get a message from them at 10:10 PM that night saying...
"I am so sorry we were closed tonight (posted on Facebook) because of BACON FEST. Hope you plan on joining us again soon."
I check Facebook and all their pages. Nothing is posted. In fact, the last actual direct posts from them are from 2017.
I will not be back. The outside condition of your rink is appalling. Your consideration towards your clients and regular customers is downright upsetting. I see another review from someone else who drove almost 45 minutes on another night to also arrive at a closed rink with no notice. You posted nothing in advance or the day of on location or on any web-based platform. It is apparent you only care about yourself. I hate to see any rink close so all I can say is I hope in the future when this one closes from mismanagement that someone with love in their hearts buys it and renovates it into a location that could be as it should be a beacon in the community. Skating lives on forever! read more