Dr. Chang is really good. Very thorough and precise…read more I appreciate his kind approach to the job. It's not easy having work done in your mouth yet he made it easy and without worries I have been going to this dental office for over 8 years and they take good care of me

Dr. Brooke and her entire team are the best!!!! Always make…read moremy visits so comfortable, whether I'm coming in for a cleaning, fillings, and getting fitted for a new night guard! Highly recommend Laulani Dental Care!

Dr. Holliday and his staff is the best. From the moment you walk into the office you'll be greeted…read morewith a pleasant smile. I am so satisfied with the outcome of my teeth. I've had a huge gap located at the two front teeth I wanted to try the invisiligns been on them for 2 years it helped to cover those gaps. I am so happy at how beautiful everything turned out to be. Mahalo to Dr. Holliday and staff you guys are truly amazing!

Very dissatisfied…read more Initially, I went with Holiday to get Invisalign. I truly felt like they were really pushing me to sign the contract for the sale. I was already planning to commit, but didn't feel any type of genuine connection as a patient/client on behalf of the sales team. I did sign. But, having committed to spending thousands of dollars you would think that they would have set me up for success.. only to find out the day I get fitted for my retainers, "Oh, we don't have the digital monitoring attachment for iPhone 17 pro max. We will call you to pick that up when we get the attachment...." Like, shouldn't you have asked what kind of phone I had before? They said the attachment would come in a week, and they would give me a call when it becomes available so I can pick it up. I waited a week.. a month... I am now on week 13 out of 26 and they send me a text asking why I haven't started my digital monitoring...? OH, with the attachment that you never bothered to call me to pick up? Um, hello... I was waiting for a call back. If that wasn't bad enough.. They sent me a "referral" by text message to get my wisdom teeth removed.. I was very nervous to do the removal, and if my nerves weren't already firing, I found out the day of surgery that Holiday Orthodontics Pearl City never even sent a referral stating which teeth should be removed, or anything at all for that matter. Super unprofessional. Super irritating. Super offended as a customer who trusted them with my smile. I am happy with the results of my retainers, but wish I could have filled the pockets of an Orthodontist that actually cares about their patients. Now I'm stuck making installments to these guys. Unreal.

If you're white, you'll wait. Several times they are very…read morelate getting to your appointment. I've watched several people walk in long after my appointment time and go right in. This has happened on more than one occasion and only one common denominator. I've gone in the morning and afternoons to see if they're just backing up, sane result though. Parking is horrible as it's in a stop mall with many popular restaurants and a Starbucks. Wish I never switched providers. When they do finally get to you the service is good.

Just got out of my dental appointment today. I accidentally mistaken my appointment with my…read moredaughter. So we came in today, check in and all, to find out that it's my appointment and not hers. Daughter is on the spectrum so just imagine my worries of her waiting for me while I do my dental. She actually did pretty good for the first 3-5minutes but later the other hygienist have to entertain her since she is getting fixated of the plastic covered in all of the equipments. The hygienists were very helpful and understanding. But upon check out, one of the front desk (receptionist/billing)talked to me like "you can't be bringing kids on your appointment. And we can't babysit for you." Like told them upon my check in that there had been a misunderstandings on my part. But the front desk still has something to say. Sometimes, people who are on the bottom position (not wanting to put them down) are ruthless than the people like the hygienist (since their professionals) who are very understanding. Nothing against the hygienist and dentist there, they have been the best. Just that these front desk people-they are the "Front" and the face of the clinic. So please be pleasant!! If you're not happy with your job-quit! Don't give disgrace to the clinic/office that you are working!

"I've been a patient of Dr. Tottori for over 20 years, and he is an exceptional orthodontist--very…read moreprofessional and highly efficient. His staff is equally amazing, creating a warm and welcoming environment. The office is always clean, professional, and friendly. Dr. Tottori himself is not only skilled but also incredibly kind and approachable. I highly recommend him to anyone in need of orthodontic care. My experience has been nothing but pleasant!"

Do NOT go here. I paid almost $6000 for my treatment and am left very unhappy about my result. Dr…read more Tottori is only in it for the money and does not care about his clients. He should just retire. First of all, Tottori has about 5-6 chairs where all clients sit at the same time and he goes from one chair to the next, spending about 5 minutes on each person then runs away and hides in his office. The assistants are then there to do ALL the work. I've seen this practice over the two years I been going there, and he never spent more than 5 minutes with me, EVER. He never took any of my concerns seriously and always just brushed me off. I ended up with all the problems I addressed BEFORE starting treatment- when he reassured me we wouldn't run into those problems or that he had an "idea on how to fix the problem if we run into it". Sure enough, I'm left to deal with it now through my dentist which will cost me another $4000 because even my dentist said my ortho did a horrible job.! I also ended up with a bad bite which Dr. Totorri said was NORMAL! I have an overbite which I never had before! My treatment was ended early by 6 months as he said "this is the best we will get" even tho I still had gaps in my teeth from all the extractions he required. All my teeth have huge spaces in between them!! When they removed my braces, they did such a horrible job that my front teeth have scratches and dents from the removal of the brackets. They didn't even polish it down. I can still feel the glue on every tooth! Plus my teeth are all slanted inward now so it looks very awkward. I'm spending $10,000 now on a smile I'm so not happy with. All because of Dr. Tottori. An orthodontist should be proud of his work and happy when his clients are happy. This guy should be ashamed of himself. DON'T CHOOSE THIS PLACE FOR YOUR ORTHO TREATMENT.

Dr. Gilbert ING has been my dentist for many years. I have been following him wherever he's worked…read moreover these years. Used to see him when he was in private practice. He is very patient and wonderful with explaining what he is doing/going to do and what to expect. Dr. ING is super gentle with thin fingers. Excellent quality of care.

So with Dr. Ing there, I would've rated these guys a 5. But with Dr. Ing no longer there, this…read moreplace is a disaster without him. Carla at the front desk is so rude. She is never nice, not even when booking an appt. She talks over you and rushes you. She will even hang up on you. The other front desk girls are new and very pleasant but they really don't know what they doing. Dr. Ing would give me an estimate and these girls would try to run a way more expensive bill claiming this and that needs to be done which wasn't required by my Dr. It makes me so nervous every time I have a procedure done because I am charged so many different amounts varying from one associate to the next. My family has been going there for many years, but we will follow Dr. Ing to his new location! He is the best!

While not my first time here, it was my first experience with the new doctor. Everything went by…read morefast and smoothly, however when I felt like something was wrong or off, I was dismissed or they did it their way instead of really fixing it. I dont really give out reviews unless I find it necessary. That said, I only do so when it's bad service. When I told them it felt off, the doctor fixed it on the OPPOSITE side of where I told them, which wouldn't be a problem, but when they fixed it on the right side, it added up so ultimately it still had the same issue. Not only that, the person who was taking care of me [i didn't get her name] pinched my lip pretty hard between the braces wire and the brackets. When I reacted the first time, it hurt pretty bad. I was still a little worried when she did it again, because she pinched it a few times and it stung a bit while she put it on, I flinched. She seemed kind of annoyed at that. I felt uncared for and like they didn't care about my comfort and needs. Now I look at it, it's really uncomfortable to "rest" my mouth to look normal, and when I actually rest it the "build up" is what they called it, forces my mouth to look crooked due to uneven amounts on each side. It's slightly unclear in the photos, but it's more clear if I had gotten them from the same angle. Other than that normally it's better service, so hopefully it'll get better again with time with this new doctor, but I'm not a fan of it so far.

Awesome service always! My dtr & I have been coming here for about a year now. We have No…read morecomplaints!

They all made our 'Ohana feel welcomed and at home with all of OUR Keiki…read more They're really good at following up for appointments and reminders. Mahalo Nui

Avoid this place. I just went through a major fiasco because I was charged $33.19 back in November…read moreand requested documentation multiple times to provide to my FSA provider. After going back and forth a dozen times with them giving me documentation that showed I only owed 14 cents, they finally gave me a receipt for Fluoride which I REFUSED. It is FRAUDULENT to charge someone in the state of Hawaii for a service they denied and was never provided. I will be filing a complaint against HFD with DCCA and RICO for billing me for a service that was refused. Thanks to fraudulently billing me for a refused service, my FSA card was locked for nearly 3 months..

Morita Orthodontics has 2 locations, this review is for the office in Aiea at the Mary Savio…read moreMedical Plaza. There's a paid parking lot on site, for an hour it was about $3. I recently learned that I have an "open bite" and was referred to Dr. Morita by my dentist. My dentist sent in the referral and the same day, I got a call by Dr Mortia's office to schedule a free consultation. They did a scan of my teeth, mouth and bite. It was pretty cool being to see the inside of your mouth with the camera and get a model of your mouth. Unfortunately, I did need to make an appointment to get a panoramic and cephalometric xray with another office before moving onto the next step.

I recently had the pleasure of visiting Morita Orthodontics and I couldn't be more impressed! The…read moreentire staff was personable, professional, and accommodating from the moment I walked in. What really stood out to me was how they remembered me by name - it made me feel like part of the family! Dr. Morita took the time to explain everything in a way that was easy to understand, and the office was very clean & organized. I would highly recommend Morita Orthodontics to anyone looking for top-notch orthodontic care with a personal touch. Five stars isn't enough - they truly go above and beyond

I had a consultation with Dr. Kika Masunaga about possible Invisalign treatment…read more Front desk staff was very friendly and knowledgeable. My wait wasn't long at all. I was a little late to my appt, but they were understanding. On top of that, I was the last appt of the day, but they still saw me. The office is very clean and has a professional atmosphere. I first was greeted by the dental assistant. I forgot her name, but she was a pretty Asian young woman. She was very friendly and seemed to genuinely care about me as a patient and a person. She explained to me that she would take some photos of my smile and my teeth. My first impression, wow, she's a great photographer. Haha she knew exactly what she was doing and which area of the mouth she wanted to take pictures of. She gave good and thorough explanations of the photos she would take. She just made me feel so comfortable. Patients or myself anyway, like to be told what they are doing and what to expect. She did a great job. We also had small talk and she genuinely was friendly. She also assisted Dr. Kika when it was time to take notes about my teeth. Dr. Kika, who is Dr. Scott's daughter worked on me. At this orthodontic office, they are VERY thorough. Wow, there is a lot that goes into making a plan for the patient. You can tell off the bat, Dr. Kika is very smart and has been doing this a while. While she's examining my teeth, she is already thinking of what I will need as my individualized teeth care/plan. She too is very pretty and friendly. Dr. Kika treated me with so much care and was also so genuine. After the physical exam, we moved into her office to discuss the plan and any questions I had. She thoroughly educated me about my teeth, the movement of teeth, the options, the reasons for doing things this way or another. She really spent time to hear my concerns and she was honest with me. Helping to advocate for the best plan that would work for me. Once we decided that I might be interested, the lovely dental assistant came back to go over cost with me, the breakdown and my insurance coverage. As I was leaving, Dr. Scott came out to talk story with me and thank me for coming by. Also very friendly and genuine. He truly cared to get to know me. Ultimately my personal choice was to hold off on getting braces. But they were so understanding knowing that it's a huge commitment in many ways besides just cost, it's a lifestyle change. But if I decide I want to pursue Invisalign again, I'd 100% return to Masunaga's. I found them on yelp and I'm so glad I got to meet them. I would highly recommend them for any of your orthodontic needs. They are located on the top floor of Pearlridge mall. Near Macy's third level, but drive to the opposite end of that same parking lot. Enter through Kaonohi or Moanalua. Mahalo to Drs. Masunaga and staff!!!!

Need an Orthodontist? Give this clinic a call. Dr. Masunaga and his staff are definitely the…read moregreatest!!! Professional, Friendly and efficient staff that care about their patients needs. Free consultation then you decide. So easy to make appointments and rescheduling is no problem at all. They always work things out with their patients needs. For monthly visit, Only patients are allowed inside the clinic while parents wait in the car in front of the clinic (not sure if your kid is young, mine is on his teen already) He never feel rushed on his chair whenever he had an appointment. They call you right after, and will explain everything what has been done and what's the next thing to do. During the call, you can also make an appointment for your next visit. For loose brackets or poking wires, you can always give them a call if they can squish you in. They have another office in town if you're unable to go to Aeia. The clinic is very clean and no problem with parking. I wish I've known this clinic before for my daughter's ortho but glad I found it for my son. So don't get fooled with the five star ratings of the other clinic in Pearl City. This is the place to go if you're looking for an Orthodontist. Truly, Orthodontic Arts, Dr. Scott Masunaga is one of the best!!!

We love kidshine Kapolei! Great staff! They are really good…read morewith my kids!! My kids have been coming here since they were young.

Awesome quick and friendly service. My kids and I love it! We can wait for their next visitread more