Dental World had an office in Kaneohe which recently closed. They advertised Dr Tony Kim as a…read moreholistic dentist. He replaced crowns that did not need to be replaced and charged me $9,000+. The crowns broke within weeks and needed to be replaced by another dentist. Dr Kim and Myra Dumancas-Kaya, their Kapolei office manager agreed to reimburse me $6,454.48 for the failed work. They have not sent me the promised check and have been ignoring my follow up emails

So with Dr. Ing there, I would've rated these guys a 5. But with Dr. Ing no longer there, this…read moreplace is a disaster without him. Carla at the front desk is so rude. She is never nice, not even when booking an appt. She talks over you and rushes you. She will even hang up on you. The other front desk girls are new and very pleasant but they really don't know what they doing. Dr. Ing would give me an estimate and these girls would try to run a way more expensive bill claiming this and that needs to be done which wasn't required by my Dr. It makes me so nervous every time I have a procedure done because I am charged so many different amounts varying from one associate to the next. My family has been going there for many years, but we will follow Dr. Ing to his new location! He is the best!

The dentists definitely needs improvement. I had swollen gums, this is the first time this happened…read moreto me. There could've been multiple reasons why I had swollen gums but it was all over my mouth. Not just in one area. I made an appointment and had Dr. Chad Arakaki. I sat down on the chair, they put the napkin around my neck and he came and asked me what was wrong, I told him my situation. I told him I just wanted him to look at it. He put his mirror in for one second and didnt even look at my gums and said I need a full exam which included xrays. I told him I would come back for thise but just wanted him to look at my gums. He didnt ask me any questions and just shut me off and charged me for the appointment! He could've been nicer. He could've asked, are there any changes to my routines, changes in toothpastes. These are things that cause swollen gums. NO! Nothing! Just come back for full exam and pay for this one! I take care of my teeth pretty well. I know it couldve been someone new I used. I just needed him to tell me all the causes of swollen gums.

Front desk/reception is efficient. Hygienist care was good with gentle handling and not…read moreuncomfortable with the tools to clean the teeth. They do try to recommend other services like mouth guards, deep cleaning etc.

Shout out to Dr. Michelle Zhou she is the best dentist I've seen throughout my 65 years. She…read moreprofessionally explains everything on your procedure your options when you're on a budget suggest what will work for you long term other doctors I've seen give limited options I give her five stars Im so happy to have found her I highly recommend her to all that maybe looking for a dentist . The office is clean and quaint her staff is great love the dental hygienist Heide. Thank you Dr. Zhou for crossing paths with you I'm sticking with you forever!

I was not going to write a review, but I thought about other patients who seek thoughtful and…read moreconsiderate dental care. I will preface that I retired from the medical community after 20 years of service. I'm disappointed to see that patient care and customer service are not a priority in this office. I scheduled an appointment two weeks ago. I had to take 4 hours off to come to my dental appointment and to put it in perspective my wage for 4 hours is $160. First off, I did not receive an appointment reminder. I looked on the website an hour and a half before my appointment time to confirm my own appointment because the website lists they are closed on Friday's. Receptionist states they were open and I let her know that the website says differently. Secondly, I arrive at the dentist office "on time." Finally, Surprise. Surprise. Door locked. I called the office --once again -- because I did not realize there are two locations in Waipahu. It would be nice if there was a note on the door or the appointment clerk directed new patients to the correct office in advance. I will not be using this office for my families dental care needs.

Dr. Ryan Dung is my doctor and he has very well manners. He is also very gentle and caring with his…read morepatients, he's always making sure that you're okay while he is working in your mouth. The atmosphere of the office overall is very lovely, and I would definitely recommend coming here if you're looking for a new dentist.

I absolutely LOVE Ryan Dung's whole entire office! They are the BEST! All 3 of my children have…read morebeen with Dr. Dung since they were 6 months old! My children are all adults now and still love going to see Dr Dung! We are grateful for Dr. Dung and all his staff! Wishing you all a happy holiday season!

My friend referred me to Dr. Koga and Dr. Mark's office and I'm really glad she did! I had somewhat…read moreof a tooth emergency and when I called to schedule an appointment they were super kind, great communicators, and were able to schedule me in pretty quickly. I went for my first consultation today and let me tell you, they use a lot of newer high tech technology, they are extremely thorough with checking each tooth and explaining what's going on, they not only share with people verbally but also show you what they're looking at on the tv screen as well. The hygienist, Janet, was so so nice and gentle - I really loved getting to know her better. And Dr. Koga was so personable, knowledgeable, and made me feel heard which is super important to me. Because they are so thorough you do need to come in quite a few times but I will say that they'll help create a customized plan for you on how to best take care of your teeth and the maintenance that comes with it. Definitely would recommend!

They milk the treatment you ask for, I just wanted to fix my frt tooth, but they try to make me…read morework from the back to the front. And they no work Friday, Saturday, Sunday, good luck getting the time slot you need...oh yeah, they like to charge periodontal cleaning all the time so you gotta pay more.

Fast and responsive Everyone in the office is really nice…read moreHad my teeth cleaned several times here with different hygienist and they were all careful and friendly

All of the staff and the Dentist that I interacted with were all very kind. Going to the dentist…read moreis a bit of a phobia for me. I didn't tell them that and I didn't even need to. The experience was the fastest, easiest and least painful I've ever had so I am very grateful!

As a new patient of Dental Perfections I was very much impressed on my first visit. The office was…read moreinviting and exceptionally clean and the staff very friendly. The checkup was the most thorough I've ever had and Dr. Agader was very professional explaining everything in detail. Glad to have found Dental Perfections.

I've been going to Dental Perfection for over 10 years, and I can honestly say it's the best dental…read morecare I've ever received. The team is incredibly thorough--they evaluate every tooth, clearly communicate what they see, and guide you through a thoughtful plan for any problem areas. I always feel informed and well cared for. I highly recommend this amazing team.

I accompanied my 90 year old mother to Smile Dental Center Inc. We were greeted by the front office…read morestaff. All were so friendly & helpful. DA- Janelle took xrays & scans. She made my mom feel so comfortable & relaxed. Dr Loftis examined my mom & went over the process & timeline w/us. My mom loved her and the entire staff. She felt safe in Dr. Loftis care. She's ready & excited to be able to eat again w/o any restrictions.

I want to thank everyone at this dentistry (Dr. Gina V.) This office has an amazing staff that…read moreknows what they are doing. Great communication and overall customer service. Dr. Nguyen who was assigned to be my dentist,made this vist so positively emotional. I deal with a bad anxiety especially anything to do with extracting or the feeling of needle being used. During my procedure my anxiety level was to the point where I wanted to get up and leave,but with her calm voice and gentle hands she made me very comfortable. I was able to calm my nerves and finish the three procedures that needed to be done. Dr. Gina was also amazing at what she do! Im so glad that I came back to see her again. I highly recommend this office, especially to those like me who hates going to dentist because of anxiety.

I need to put this out here because once again, Dr. Palola has gone beyond her professional sphere…read more The following scenario will tell you how dedicated she is and I owe her a depth of gratitude. A day before Thanksgiving, my gum area where I had my one implant is beginning to hurt. Of course, we lay people google symptoms and find the worse so I email Dr. Palola's office. She emails me and apologizes because their office is closed for the holidays, totally understandable. But she offers to prescribe antibiotics which made me happy bc I'm thinking it's probably an infection. A few hours later, she emails me again and apologizes for the delay in responding - she's in JAPAN!! I'm feeling so, so bad for bothering my favorite dentist while she's on vacay!!! Yet she's so professional that she checks her emails - aya! Love this woman and feel so bad for her family! I'm still the biggest chicken in the world when it comes to dental care, but Dr. Palola is making me appreciate her profession and her professionalism!!!

I've been using c19 as an excuse not to get my cleanings because I was dreading it but came across…read morea recommendation for this office. It was such a nice experience. Who says that about a dentist visit? From scheduling an appointment to the parking to the treatments... just a pleasant experience. I had my first crown which I was a bit nervous about but it turned out it was a breeze and no discomfort afterwards. It looks great and blends seamlessly. They are so efficient and super gentle. I mean they give you a topical numbing then a few numbing shots and once that's more numb.. they give you more numbing shots. Brilliant. I felt almost nothing at all. I also got that taken care of plus a cleaning plus replacing silver fillings all in one visit. Dr. Jaclyn was super detailed but fast and gentle. She was the actual person doing the cleaning too not the hygienist. It was the most comfortable cleaning I've ever had! Highly recommend.

1-Star Review - After spending over $25k with him, Dr. Okano still refused to help save my tooth…read moreI have been a patient of Dr. Michael M. Okano in Kapolei for years. He has already done four dental implants for me that cost well over $25,000. I trusted him with major, expensive work and expected the same level of care and respect when I returned with another tooth issue. Instead, Dr. Okano examined the tooth and immediately pushed for extraction with zero explanation of why saving it wasn't possible. When I clearly told him I did not want the tooth pulled and wanted to explore a root canal to preserve it, he refused to discuss any alternatives. I politely asked for a referral to an endodontist for a second opinion -- a completely reasonable request before an irreversible procedure. He flat-out refused. No reasons were given. No discussion of risks, benefits, or options. He simply placed a temporary filling and left me hanging, all because I dared to ask for a specialist consultation and a second opinion. After investing tens of thousands of dollars with this practice, I was shocked and disappointed by how little regard he showed for my wishes or my right to informed consent. This is not the patient-centered care I expected from someone who markets himself as providing comprehensive, state-of-the-art dentistry. If you're facing a potential root canal versus extraction, think twice before seeing Dr. Okano. He seems far more interested in pulling teeth than in working with patients who want every reasonable chance to save them. I will not be returning and strongly advise others to look elsewhere if they value autonomy and tooth preservation. Extremely disappointed.

Excellent dental practice and wonderful caring staff including Dr. Okano, of course. A close friend…read morereferred Dr. Okano's office to our family about 5 years ago and we have always been happy with our treatment plans for all our needs.