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    Radley

    4.0 (1 review)
    Closed 11:00 am - 5:00 pm

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    Iles Jewellers

    Iles Jewellers

    (1 review)

    I'm really upset that I'm having to give this Jewellers only 3 stars, as over the years of being a…read morecustomer I have had one bad experience, that has really angered me. I was unfortunate enough to be served by a person called Amy, I had taken my Breitling watch in for a new battery and pressure test. When I went back to pick up my watch this Amy informed me that there was an issue with the watch. I was obviously worried and asked what the issue was and she informed that me that whoever I'd taken my watch too beforehand had rounded off the screw and they were having to order a tool to get into it. I informed her that we'd always gone to Iles and she said I don't think so and anyway we mark our batteries. I informed her that I was happy with that as she see that when the back was opened. However I was incredibly worried about any potential damage. I also wasn't happy that this Amy had practically called me and my husband liars. I telephoned the shop and spoke to Denise the manager who informed me that there wasn't an issue with my watch and that they had mislaid the tool for Beitling watches and had to order a new one!! Why didn't that Amy say that? I rang once I'd received a text to say my watch was ready - my luck ..... not!! As Amy answered, I asked to speak to Denise, she was busy, so I asked her if she would confirm the source of my old battery, she said she couldn't as the jeweller had just gone to lunch, so I asked her if Denise could call me when he was back, he's not coming back I told you that came the reply - so ........ The outcome - yes my battery was changed by them - I have recommended lots of friends here and I'd say this to my friends and any potential new customers - steer clear of Amy, she hasn't a clue what she is talking about and is extremely rude and has no gripes in practically calling customers liars - Denise and the other ladies are the only people who have secured my future custom. This Amy needs more customer service training and more importantly she needs more training on all items of that this jeweller sells, repairs and watches that they replace the batteries in. If Amy approaches wait for one of the other ladies!

    From the owner: Small independent business with over 50 years in the trade. Work carried out on site but our…read moreJeweller & watch repairer.

    Sewcraft

    Sewcraft

    (5 reviews)

    ££

    I love this place and should carry a backpack or large tote bag every time I visit. The store is…read moresplit between two shops right next to each other, but I haven't even bothered with the other side. On one occasion I thought, "I'll have a peek at the other shop and see what they have... or... I could just go straight to the yarn." So I went straight to the yarn! While the shop is small and makes for very cozy shopping when there are lots of customers (and I never see the place dead), they manage to pack a lot of items into the shop. I would almost say that they have more selection of colors and style of yarn than my local Hobbycraft! At the back is the yarn, careful if the door is shut as some customers/staff come through the back door as you are browsing. There are knitting needles, crochet hooks, and other various items hanging on the back wall/door as well. Some of the skeins are in cubbies, some are in baskets on the floor, and there is another shelf with bags of yarn. I thought at first I needed to ask to get into the bags, however, the staff are usually quite busy, so help yourself. In the area next to the yarn is fabric and in the center of the store is a table to measure and cut fabric. The front of the store seems to be more for buttons, needles, ribbons, and other sewing supplies. They do take credit cards if you are building your yarn stash, but there are cash machines nearby if you are just buying small items. Some of the staff are very friendly, others not so much, but they are helpful and efficient, which I think is more important. Although when one of the men that work at the store bagged up my yarn, he very kindly said, "If the colours are not correct, please come back and we will help." I like that as sometimes the dye lots are not the same or you are buying from memory. I haven't yet asked if they can special order yarn, but with the amount of business they do, I get the feeling that they may be able to help.

    A great little shop in Havelock Street. Stuffed full of sewing/knitting stuff. Dress patterns,…read moreknitting wool, fabrics, buttons, ribbons, etc etc. Also everything you might need for soft toy making. Not much room to move so if there are a couple of customers in there at the same time best keep still! Helpful staff.

    Radley - accessories - Updated May 2026

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