Awful costumer service even when you always pay on time no communication when your items are being…read morerepaired would not recommend.

I am in process of paying off 2 items. In the past they ran my bank card 2 times without my…read moreconsent. The manager has told me that she was sorry and that I didn't have any of my bank cards on there computer. Well, this past weekend, they ran it again, without my consent! I called them and told the lady Taylor, if I could speak to the manager. She said, I am the salesman floor manager. I then told her, "you ran my bank card without my consent." She hung up the phone on me. I called back, thinking we got disconnected. She hung up on me 8 times! Then she finally answered the phone and said, please hold. She then put me on hold 2x. So my son calls, and she answers!!!! He then tells her, my mom is trying to call. Her reply was, we are extremely busy. Ha! So I called the 800 number for Aaron's. And they 2 way the phone call. She then said that the manager is not there. That is why she couldn't answer the phone. And I told her I was try to call you since 4:11 pm, it's now after 5pm. What kind of games does she think this is??? I thought Aaron's would be a professional business who would always treat there customers with respect. So today, I get a phone call from Taylor at Aaron's, "this is Taylor at Aaron's, I am just calling to tell you that I am sorry for my behavior yesterday, I should of never acted like that." I go okaaayyyy.... Taylor then said,"okay, that's all!" I just hung up! Like, a apology is going to fix everything, she had no right to act this way in the first place. I didn't yell at her and I don't allow cussing in my home. Just be careful folks. Rude behavior sucks!