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    Radiology Imaging

    1.0 (1 review)

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    14 years ago

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    Washington Radiology

    Washington Radiology

    2.8(64 reviews)
    4.5 mi

    I was very impressed with the top-notch care and expertise provided by the radiologists and…read moretechnicians, and the facility itself was comfortable with convenient parking. However, I was surprised by an unexpected balance at checkout. My only complaint is the billing process. I was blindsided by a fee, and the receptionist had a poor attitude when I asked to be billed later. Please ensure patients are informed of their out-of-pocket costs before they arrive, not when they are leaving.

    Exceptionally poor standard of patient care! I scheduled an…read moreultrasound appointment at this facility for my son through RadiologyAssist and received a confirmation. Upon arrival, however, the receptionist contacted someone and then informed me that the facility does not accept pediatric patients and does not work with RadiologyAssist. When I asked how the appointment had been accepted by then, I was given an unclear explanation--that the reservation had been made without any patient information? This response was both confusing and concerning. It is highly problematic that appointments can be confirmed without verifying basic patient details. This resulted in unnecessary inconvenience, wasted time, and added stress. Furthermore, the staff member's conduct was unprofessional; no apology was offered, nor was any effort made to provide guidance or an alternative solution. Overall, this was a very disappointing healthcare experience.

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    Washington Radiology
    Washington Radiology
    Washington Radiology

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    Fairfax Radiology Center of Reston - Herndon

    Fairfax Radiology Center of Reston - Herndon

    3.0(23 reviews)
    9.5 mi

    Shelia was so helpful during the check in process. The facility is very bright and modern in the…read morewaiting room and even back in the labs! I did not do my pre paperwork but they had new iPads for me to use to fill out my questionnaire. I came early for my appointment by 30 minutes and they were able to work me right in. After filling out my paperwork I think I waited only 5 minutes. After being called back I was so happy to see this lab had Siemens Healthineers machine for my CT scan!!! Quality equipment! My technician talked me through what angle to hold my body at and then she left the room and the machine ran its scans. Quick and easy under minutes! If I have to get more imaging done I'm definitely scheduling here!

    Aggressive billing and intimidation before insurance review!!!…read more I scheduled a standard, non-contrast shoulder MRI at Fairfax Radiology in Herndon expecting a routine outpatient imaging-center experience. What followed was deeply concerning. After the MRI was completed, I was told I needed to immediately pay a few hundred dollars based on a bill in the several-thousand-dollar range, before the claim had been processed by my insurer. My deductible has been met, and I am responsible only for a percentage of the contracted rate. When I asked whether the charge had been run through insurance or requested clarification, the interaction escalated. A senior staff member became confrontational, insisted I "should have paid before the MRI," repeatedly demanded my credit card, and attempted to pressure me into paying an unverified amount on the spot. When I declined and asked that the claim simply be submitted to insurance -- which is standard practice -- the response was intimidating rather than professional. For context, in Fairfax County the typical rate for a freestanding, non-contrast shoulder MRI is far lower than the amount quoted. Presenting inflated gross charges and pressuring patients to pay estimates before insurance adjudication is unacceptable. What concerns me most is that this does not appear to be an isolated incident. Other patients have reported overcharging, lack of upfront disclosure about billing classification, pressure to pay estimates in advance, and prolonged delays in refunds after insurers determined little or nothing was owed. I am perfectly willing to pay what I legitimately owe after insurance review. What I object to is opaque pricing, aggressive collection tactics at the front desk, and intimidation when patients ask reasonable questions. Patients deserve transparency and basic professionalism. Unfortunately, this location demonstrates a pattern that falls well short of that standard.

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    Fairfax Radiology Center of Reston - Herndon
    Fairfax Radiology Center of Reston - Herndon
    Fairfax Radiology Center of Reston - Herndon

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    Fairfax Radiology Breast Center of Reston-Herndon

    Fairfax Radiology Breast Center of Reston-Herndon

    3.9(28 reviews)
    9.4 mi

    From check in to the procedure, the service here was remarkable! I am used to being treated as…read more"just another patient" at pretty much every healthcare facility, but the staff here make sure you are comfortable and have nice attitudes. I was initially nervous and afraid of getting a mammogram at first, but they were reassuring and made me less nervous. The wait also wasn't bad at all. There is a good amount of parking spots up front. Located on Elden St right next to FFX parkway.

    It's hard to review a health care facility but my experiences are always great when I come to the…read morebreast imaging center on Elden street. I've been going to this practice since 2016. While, mammograms are a very nerve -wrecking and uncomfortable experience, I know I'm in good hands when I come here. I never wait more than 15 minutes to be seen and the waiting room is very comfortable, relaxing, and welcoming. The two ladies at the front are always very professional. Before your mammogram. They have someone who comes out to welcome you and take you to the back with instructions on how to disrobe. I was welcomed by a friendly African American woman ! Then, in the waiting room, there are goodies including mints and lip gloss . I always take several of them for keepsakes lol Goldie was my tech and she made me very comfortable. Today, I think she knew how scared and panicked I was. But, we got them photos done. Melissa did my ultrasound again this visit and she is very nice and listened to my concerns. I'll be back in 6 months for another mammogram and I'm confident my experience will be great.

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    Fairfax Radiology Breast Center of Reston-Herndon
    Fairfax Radiology Breast Center of Reston-Herndon
    Fairfax Radiology Breast Center of Reston-Herndon

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    Radiology Imaging - radiologists - Updated May 2026

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