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    Radiator Warehouse

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    15 years ago

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    Advance Auto Parts

    Advance Auto Parts

    (15 reviews)

    Richmond, Southeast Portland

    Over the last year I've made about 5 online purchases and each time it showed the product I need is…read morein stock at that specific store and can be picked up same day. EVERY time, 5 out of 5, I had to call the store because after 2-3 hours the order was still being "processed". EVERY time I ended up calling the store to ask about my order only to be told they don't have the item in stock. Bottom Line: Advanced Auto Parts does NOT have a real-time inventory system and they intentionally say they have a product in the store when they really have NO clue. NONE. Before you ever buy online it is best to call a store and ask them to confirm it is in stock otherwise you will waste hours and hours of your day and come away empty handed and then have to deal with refund BS. Their site and inventory system is not reliable.

    An auto parts store is one of those places that tends to get visited when something goes wrong. In…read morea best case scenario, maybe you're looking for new wiper blades. So, I'm looking for a place that's got things in stock, and a place that can find me the right replacement part for whatever kind of car I'm driving, no matter how old it is. Fortunately, Advance has always delivered. It's clean, well lit, and well organized for the part of the store where customers can browse. And the area behind the counter with the specialty items retrieved by the counter staff always seems to have what I need. As an added bonus, they somehow manage to keep the parking lot clean, despite what I assume is an ongoing group of amateur mechanics leaving their used parts and packaging behind.

    Autozone

    Autozone

    (27 reviews)

    Montavilla, Southeast Portland

    I want to say I came in last night with a small issue, Moses was there to help. He said let me…read morecheck that out for you. It was done and done. MOSES is a star. What people didn't realise is that I speak Russian and Spanish. Just saying be careful who you're talking to. Moses was the best! He actually had the same car and offered some help, I asked for a code read and there was no hesitation

    Employees attitude ,I went into autozone SE Mill &82nd, Portland or. Asked for help on purchasing…read morewindshield wipers, and to install them, was told that he did not want to do it, I looked around I was the only one there so I knew it was not due to be busy, he said he just didn't want to do it. I thought he was kidding, so asked if he was, he said, No i just dont want to. So I left the store, as I was leaving an auto zone manager was entering, I asked if I could ask him a question, Is auto zones policy allows Employees to tell the customer they just don't want to assist a customer, he stated absolutely not, I told him I was just told by your blue haired boy wonder, he did not want to help me with installing new wipers. The manager profusely apologized and was all over himself to help me, and said he would talk to the store manager, he was just the assistant manager, I bought the blades from him, he installed in like 30seconds, I said there's 80 dollars your store just lost would have lost,had you not assisted me, I know in the scene of auto zones day 80 dollars is nothing, but it's 80 dollars you would not have had. I said you know iam sure it's hard to get people to work for you, but that attitude is not acceptable, if he drives off me, how many more has he disrespected to the point that O'Reilly, and car quest is just down the street.

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (25 reviews)

    King, Northeast Portland

    SO HELPFUL!!!! Got there an hour before closing and was helped by and angel. I wish I got his name…read morebut he was so nice and so helpful. I am thankful to you sir!

    I purchased break pads at an O'Riley's in Washington State then tried to return them the next day…read morein Oregon as I found them cheaper elsewhere. The return was process but I didn't get my tax back. So glad I was paying attention. I questioned the associate Juan (who later turned out to be a manager) who told me I couldn't get my tax back unless I returned them to the store I purchased them at in Washington - and that it has been this way for the past 10 years! I then had to rebuy them (I felt like I was being scammed the entire time) so now I have two charges on my card and I get to wait however long it takes to go back onto my card - only problem is how do I now get my tax back as it will appear in their system as they have already been returned from the original purchase. I contacted corporate (Tony was a great help and very patient) and it sounds like their Oregon locations are grossly misinformed (I called multiple location and was given the same information) as Corporate confirmed they were wrong with giving me this information and they should have never said NO to me and made it right. Corporate wanted to give me a gift card instead of giving me my money back, which I refused as I shouldn't have to be given a gift card when I didn't pay with one. Ultimately, corporate had to call the store I would be returning them to in order for me to get my money back. What a fiasco and so much wasted time that could have been avoided. They lost a customer for life over $6!

    Radiator Warehouse - autopartssupplies - Updated May 2026

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