Honest, professional, competitive pricing.
I needed to get the trim painted on my two-story house, since parts of if were starting to flake and peel away. Before I got a "friendly" letter from the HOA, I knew I had to get this done, but knew it wouldn't be cheap to do, especially since I like to have things done right the first time. I go by the old phrase "You get what you pay for", so I don't mind paying for quality, I just don't want to overpay for it! So I went online and checked out the various painting companies, and read reviews and did the usual consumer research, when I'm about to outlay some big (to me) money. I kept coming back to Radcliffe's reviews and their website. They seemed to have what I needed, including accepting credit cards, licensed, bonded, insured, OSHA certified, and vetted employees. And I like to support family businesses if they meet my requirements. So I called up and spoke with the owner, Art Radcliffe. Friendly and professional, he arranged to come out that afternoon.
We walked around the house, he described what they proposed to do, the materials they used, the time it should take, and they would work around my schedule, not what was convenient for them. I pointed out some piles of pigeon poop (those damned birds!) up on the roof, and asked him if his crew would be willing to clean it up, and put up some of those spikes that are supposed to deter them, since they would be up there. I thought I was probably asking too much, but Art didn't even hesitate, and said "Sure, we'd be happy to take care of that for you!".
So I was bracing myself for the quote, having an expectation of what it would be, and was happily shocked when he quoted me $300.00 under what I was expecting, which included taking care of the bird crap and putting up the spikes in various locations. We sealed the deal with a hand shake then and there.
He told me they had several jobs already going at the moment, so to expect them to get to me in mid-May, about 3 weeks out. Fine with me, since I was in no rush. He also said that if one of the jobs finishes up early, then he'd send a crew out. Sure enough, about 6 days later he called and said he could get a crew out that very afternoon to start. Sure thing! So his son Sam and two other very friendly guys arrived and got all the prep work done that day. I was really pleased that they took so much time in scraping and sanding and getting the trim ready to paint. 4pm was quitting time, so they carefully and neatly put all their materials away in the side yard, and said they'd be back the next morning at 7:30am, if that worked for me. Sure! The next morning, right on the dot at 7:30am, they showed up and got to work. They worked hard, diligently, and only took a lunch break. They were quiet and polite. They finished by 4pm, and had me walk around the house to show me the work, and to make sure I was completely satisfied with the job. I was indeed, and the pigeon poop was all gone, and the spikes very discreetly installed where they needed to be. Standing back at the curb, I got that old feeling of "house-proud", because the house looked new again. They really did a great job, and used high-end, long lasting paint, and left me with almost a whole gallon of it for future touch-ups. The crew wanted to make sure I was completely satisfied with the job they did, which impressed me, and Art Radcliffe followed up with a phone call to be to make sure I was 100% happy with the work they did.
This is why I have no problem at all giving them a glowing review. Eventually, when I'm ready, I'm going to hire them to do the interior of the house. I won't hesitate to recommend them to friends and family. read more