Love the body oil selection. Customer service was friendly. Will visit in the future.read more

I've been doing business with Kazi for years His Amber White…read moreoil is the best I've found so far others wear off quickly but his is the real deal! I love it. His oils are all top grade and I've tried quite a few. Recently did a mail order and received my package the next day! Keep up good customer service Kazi!

Excellent customer service. Everyone was friendly and helpful. I was proud to support a black-owned…read morebeauty supply and Ella's Beauty Mart did not disappoint! The store is very well organized with good selection, and if they don't have something in stock they are willing to order it for you.

3 days, very fast delivery to hawaii - Mahalo- this is my second order - ordering more soonread more

I have waited more than one month for my order. I emailed scents and suds and have not received a…read moreresponse. terrible customer service.

This store is a true gem! My colleague told me about the shop so I stopped in and it lived up to…read morethe review. All products are made natural, no chemicals!! The owner was very informative about the products he took his time, and explaining what goes into making all of the products and how the products work. I have been to the shop twice this week! They have soap, candles, body, butters, body oil, and serums! The packaging is so cute!

I LOVE the products at this awesome shop! I have sensitive skin that gets irritated very easily but…read morethe products here don't irritate my skin. Plus I don't have to sacrifice fragrance which is great. When I was there I met the husband to the owner but haven't met Ty yet. Good customer service and really knowledgeable about the products. I hope they've restocked on the travel body lotions. Would love to pick some up to send to my family out of state. Will be back soon. Thank you!!

This business AWESOME, available to all who are shopping for some beauty care products shampoos…read moreconditioner, hair colors, and hair extensions, lashes, wigs, etc. What they do well is they are well stocked and they also have a great selection of products and brands to choose for purchase.

I've been shopping at this beauty supply store over 25 years.They have everything that you would…read moreneed to beautify yourself or someone else.

Sooo cuteee. I need them to bring this to Houston! I love the name olfactory. Because it's so…read moreliteral! This is a perfume shop where you can craft your own scent! They have bad station setup outside there they have some scents already made and you can trial popular scents. The bottles come in 1.7 ml sizes so travel safe! The perfumes are eau da perfume so they last longer.

I made a reservation online. We had to wait a moment before we were greeted and had the process…read moreexplained to us. We decided on Ashton as the base scent. We were passed between multiple employees throughout our experience. Each employee did seem knowledgeable. As someone who took time to schedule a reservation I feel that it wasn't worth it and being a walk in here is the same. The experience itself was nice. It was cool to build a fragrance. You get to choose the color of your bottle and name your scent. They also create a profile in case you want to order the scent again.

2026,Unacceptable, disrespectful, and Hostile Owner Customer Service…read more As a regular customer and a local Atlanta Black small business owner, I will never step foot in Sunrise Fragrance again. I urge the Atlanta Black community to take our hard-earned money elsewhere. There are three or four other essential oil shops within a short radius that actually value their clientele. The Indian owner/manager showed his true colors with clear discriminatory and hostile energy. When I asked to see a product behind his counter and gently shook the bottle--which anyone who works with fragrance oils knows is standard practice to mix settled ingredients--he aggressively snatched it back, slammed it on the shelf, and refused to let me sample it, stating, "I'm not going to do this with you today." When I pressed him on why he was speaking to me with such hostility, he explicitly told me that my patronage was a "waste of his time" because I don't buy enough every single time I walk through the door. He literally told me, "I'd rather you never come back." I have always been completely respectful and friendly to this man. The positive reviews online are misleading; many of those people likely order online and have never walked into the Sunrise Fragrance Atlanta store to experience his toxic, discriminatory attitude firsthand. This business has capitalized off the local Black community, relying on us to fund yet another foreign owner that treats us like a Black nuisance unless we are spending massive amounts. To make matters worse, the reason I don't buy as much is because the quality of his essential oils and fragrance oils does not justify the steep prices. The oils are overpriced at nearly five times higher than the standard retail cost, and they have a thin, watery consistency that does not perform like authentic, premium essential ingredients. Those who know the essential oil market understand what I'm saying. I only buy from him as a last resort when I need to quickly prepare for a local Atlanta pop-up event and don't have time to order from my regular suppliers online. Before walking out, I told him that our Black community would see a 90% drop in his business because when you disrespect one of us, you disrespect ALL OF US. His response was a dismissive, "Yeah, whatever." When a business owner tells you to your face that you aren't worth his time, believe him. Atlanta, let's come together and stop patronizing businesses that take our money but despise our Black community. As a Black community, we all know how they feel about us, but when they become emboldened to speak out to personally tell us how they feel, then we have to shut them down and let them know where they stand.& Im sure others had this personal run in with this owner,especially is you encounter him in person.My advice is to take your business to the other nearby shops that actually deserve your time to drive downtown & money, or at least won't tell you to your face they will not serve you. Again, this is nothing personal toward this Indian owner; I don't know him in any other fashion except only business respectfully, and he decided to let me know out of all the customers who walked through his door how he feels about us. IF YOU ARE READING THIS,OUR BLACK COMMUNITY KNOW SUNRISE FRAGRANCE IS NOW 86

Always have what I'm looking for and the owner is so helpful, welcoming, warm and friendly!read more

Respect Roots is quite popular here at Lenox Square Mall even out of town folks are familiar with…read morethe products. They see the Respected Roots beautiful billboard as they drive into Atlanta. The products are natural and made from Shea Butter. The body cream goes on smooth stays on all day long and you could see your skin become beautiful and radiant! The staff and Manager Big Eli are friendly and patient! Come get some!!!

I purchased a Respected Roots Beard Care Kit as a Father's Day gift for my brother. The kit…read morecontained foaming co-wash, beard conditioner, and beard oil. Unfortunately, the order arrived late, and the beard conditioner, which is normally solid, had completely melted into liquid and leaked out of the container. The internal packaging and box were oily, and much of the product was lost. My brother initially contacted the company and provided photographs of the damaged product and packaging. Respected Roots acknowledged the problem but stated that because package protection had not been purchased, we would have to pay the shipping fee to receive a replacement. I contacted the company directly because I did not believe we should have to pay an additional fee to receive a usable version of a product that had already been purchased. Respected Roots eventually agreed to send a replacement at no cost, which I appreciate. However, they described it as a "one-time courtesy" and recommended that future summer orders include package protection and expedited shipping because we live in a hot area. This policy is the main reason for my dissatisfaction. Customers should not have to purchase shipping insurance or more expensive delivery just to ensure that a product arrives properly sealed and usable. Las Vegas summers are extremely hot, but those temperatures are predictable. If the company knows that its conditioner can melt or leak during shipping, it should consider better seals, protective or insulated packaging, seasonal packaging changes, or another dependable solution. I am a Black business owner, and I make a sincere effort to support other Black-owned businesses. I also understand that shipping comes with challenges. However, when I ship a product, I believe it is my responsibility to package it appropriately and make the customer whole if it arrives unusable. I appreciate that Respected Roots ultimately replaced the conditioner, but the process should not have required multiple emails or resistance over an additional shipping charge. The products may be good, but the company's shipping policy and summer packaging procedures need improvement.