Has anyone else had a terrible experience with RS Carpets? I went by Foxtons recommendation around Christmas time. It was such terrible service. They asked for a massive advance, took the money, and literally dumped the carpet at our door saying they couldn't fit as some furniture hadn't been moved out of the room. A week before Christmas with all the previous carpet stripped off! Our poor tenants were horrified.
We had to get some handymen in an emergency to fit the carpet, but of course they were no carpet fitters and it was all a terrible mess in the end.
If you are looking to fit some carpet, please avoid Roger Stonard from RS Carpets at all costs. I have never had worse service in my life. He and his staff were horrible to my lovely tenant and her teenage son who were trying their best to be accommodating. read more