Absolutely a great family business. We are selling our house & got our own inspection done because…read morewe have lived here 18 years & did not want to be blindsided at repairs when buyer got theirs done Turns out our HVAC ducting has had air-leaks (improperly installed) and has caused subfloor damage in center of house under 1 bathroom. After calling 3 crawlspace repair places to get estimates. It was unanimous the repairs had to be done from inside. Called Troutman's after Yelp search of bathroom repair. He came out & surveyed damages. We discussed timeline & although they were pretty booked with jobs, he said they work me in. It would take several days- but I was fine with that. I just needed it done before buyers had their inspection. He called me later with the estimate, price was reasonable for everything they had to do. He asked if it was ok to work on Labor Day & that way they could get it all done in one day. I happily accepted. I also asked if while they had floor ripped up could they address the damaged joists under the house. (3rd crawl space person quoted me $3500 to do bathroom floor & joists!) some Bologna about the joists being "special" and he would have to order the wood to do it. I asked Troutman's if they could do the joists whole floor was ripped up. He agreed at an additional $300. Awesome!! The crew showed up on time & prepped areas with drop cloths to minimize dirt etc. they quickly got to work ripping everything except rub out. They had everything done (including joists) and new tile laid by lunch time. They went to lunch while tile dried. Once returned they finished the bathroom in just a few hours. Cleaned up & were gone they arrived at 8:30 & were gone by 4:30. The job looks great.

I called Troutman's to repair a crack in my bath tub. He told me he would be by in the morning. He…read moreshowed up exactly when he said he would. His price was very reasonable and he had it repaired quickly and it looks great. Will use again in the future.