Used to be this store had the best and most fair customer service around. Everyone was treated on a…read morefirst come, first served basis. Apparently now if a person is only buying lottery tickets they have to wait until ALLother customers- including those who arrived well after they did have been served. I waited 20 minutes just to see. The reasoning is that they don't make a profit off lottery sales. I guess the days of ALL customers being equally important are over at this store. Since I waited so long, I did buy the lottery tickets but I returned the other items I was going to buy and went to Safeway.

I really like the feel of this small grocery store. They have everything you need and friendly…read moreservice to boot. It is a very nice to access to our small town grocery store!

This is a lovely little convenience store filled with Scandinavian and German treats. Also plenty…read moreof wine, beer, mead, and some groceries. The staff is very nice. You can get plenty of very bracing salted black licorice here if you want to be brave. It's just off the main shopping street by the Viking mural.

What a cool little market! It's a little off the main drag, but with its own parking, which is…read moreconvenient. Beyond the normal sorts of products you might expect in a standard corner market, this shop had tons of specialized products, mostly emphasizing "nordic" content. They have a great selection of mustards (mostly German). A fine selection of meads, mostly Danish, but also domestic. And probably the best selection of licorice I think I've ever seen in an American store, more than an aisle focused on licorice. There are the standard varieties, but also some serious salted varieties, including ones I haven't seen outside Finland. Also, lots of other German sweets and chocolates. The staff was really friendly and helpful, and shared my enthusiasm for the great stuff they carried. Well worth a visit. Who knows what you'll end up getting!

Has a variety of fresh Asian (mostly Filipino) and package items. But like many here have entire…read moreshelves with multiple items without prices This makes it difficult to shop and compare prices. Not sure if the make up prices as they go They do offer a Sr. Discount on perhaps Monday and Tuesday? Definitely have more variety than the Winco but their pricing issue makes it difficult to support this business

Had a terrible experience from their customer service not being able to exchange or return a very…read morenasty taste of their bottled Oyster sauce!!!! Will not be returning to this store & will not recommend to all friends, families or business associates .

IF....I go to a grocery store I go to GROCERY OUTLET. Good variety & great prices! Port Orchard GO…read morestore has a great NOSH - healthy foods aisle GF etc...

I've always found it a calm place to shop. I don't remember much of a line to the cashier. I never…read moreknow what they may have in stock, so I do plan to shop another store for the rest of my list. This spring the large avocados were outstanding! I was eating three a week and not one couldn't have been shown in advertising photos. I'm eating more salmon, tomatoes, and apples since shopping there.

Had to take a star away. What I thought were fresh Kaffir lime leaves turned out to be Chinese…read morebroccoli which I only realized after taking them out of the bag. The problem was that the bags were right behind an incorrect sign on the refrigeration case. I hadn't bought Kaffir lime leaves in years, the last time they were packaged dried in the bag. I just figured this time that perhaps the leaves were being sold fresh now. At least the Chinese Long Beans actually were Chinese Long Beans.

This was my favorite Asian grocery in Kitsap county and the only one I shopped at. But last week…read morewhile picking up some fried chili crisp, the bottle was stacked so tightly in-between a row of two other products, I accidentally knocked a jar over. And in a move to save the jar I quickly moved my basket under the falling jar to catch it to stop it from breaking in the floor. Unfortunately, the quick motion of my basket caused a bottle of banana ketchup to be knocked off a lower shelf and break in the floor. Upon, checkout I was made to pay for the bottle that broke. Okay, I get it you're a small business and every penny counts, and I average over $100 of my grocery budget there every month. But from a customer service standpoint to make me pay for accidentally knocking a bottle to the floor? Sure you saved $2.69. But once again from a customer service pov, did you save $2.69 OR did you LOSE over $1200 a year in patronage, because I'm never coming back. There's other Asian groceries in the area that I can get all the same things I get at your store.

Very friendly staff. Store is organized and clean. If you go often they recognize you and will ask…read morehow you're doing, they're genuinely interested.

Family owned business right up from my house. Very kind and personable. The whole family remembers…read moreyou even if you've only come in once. More shops should be like this. Great addition to our crabby, ghetto little big town. They put a smile on my face.

Perfect balance of items minus fresh bakers goods. Everything you need for a quick bite or dinner.read more

WoW! This market had nearly everything we were looking for as we shopped for our ingredients to…read moremake sushi! Because we've never made our own sushi, we asked lots of questions and got the best advice according to what we wanted. The store employees were the best and I would definitely recommend shopping at Rosana's!

I'm just trying to support our many businesses impacted so badly by Covid-19 and just wanted to put…read morea "shout out" to Hi-Way market. They continue to bring in stock on "essential items" (the beer I like - Miller 64 - the only store that stocks it around here - and meat sticks LOL!) The young tall Asian owner guy keeps a smile going behind his n95 mask, as does the delightful Scottish gal with whom I've yakked a zillion times but never learned her name. They are SO nice and friendly and I hope things keep going for them. It's mostly a "beverage store" but in these times, it's easy to "socially distance" and they remain as friendly as ever. Don't be afraid to buy from them during these times - they wear their masks, and have a plexi screen in place at the checkout. Dave

My husband has been going into this store almost every day for the last few months to get his…read moreMonster and 5-Hour Energy drinks, mostly after his early morning shifts at UPS in Fife. In fact, he drives about 10 minutes past our house to give him business as we like to support our local stores. This morning, hubby bought 4 Monster drinks, has his usual pleasant exchange with the owner, then went back to the car to have one of the drinks explode. He went back into the store to let the owner know and ask to have it replaced. The manager immediately accused him of doing something to the product instead of replacing it in good faith or even telling him that they don't replace items. Naturally, this didn't settle well with my husband, who was going to simply buy a replacement and not go back in again. The owner was going to grudgingly give him the replacement, but his attitude was so irksome that he told the owner he wasn't going to be back again. At that point, the owner demanded that he hand the drink to him and refused to let him have it afterall, telling him he could have the one that burst. When he got back to the car, a second drink burst. It makes no good business sense to accuse a customer of damaging something intentionally to get a "free" one. What does he gain from doing that? It's not like he can consume a can of drink that's burst. Replacing defective product is the customary way that businesses show good faith to their customers, that we can trust them and continue to do business with them. We won't be giving him business any longer, and neither will our family. And you can bet that as with any other customer treated in this manner, we'll be telling this story to others. Do better. Don't be insulting on top of cheap. If you just had a bad day, everyone has them. Just apologize.