Their shop doesn't have anyone capable of installing tires on motorcycle rims. Counter person…read moredidn't say whether they are even attempting to find someone to do this work. What kind of major brand dealership runs a shop like this?

Lauren Lauren Lauren! She was AMAZING. The bike I was looking for was nowhere to be found. She…read moreworked with me for weeks, if not months to get this bike to me. She was absolutely amazing. She didn't cold call me, or at any point make it seem like "sales person" harassment that I've experience at other dealers. I finally got my bike and it is great. Go to Lauren for all of your Motorsport needs!

On 6/6/20 I bought a high end side by side from Hall's in Pelham. There was a recall on the model I…read morebought and that slowed down and complicated the deal for a few days, but in the end they came through. My salesman was Matt and he went out of the way to keep me informed as they worked through getting the recall done. I had negotiated the deal on the phone and we had agreed on a price out the door. I was anxious to see if that changed when I got there to pick it up. I was surprised that when all was said and done, it was actually about $50 less than we had agreed. I would highly recommend Matt if you are looking for any type of power sports machine.

Upon entering I didn't get a welcoming vibe, everyone was busy doing nothing, employees immersed in…read moretheir own conversations, I walked back to parts dept and was finally greeted, don't stare at me if you're not going to speak.... The part I ordered came in, but for some reason I was asked if I paid for it? What shop orders parts without them being paid for? If I do decide to purchase another toy it won't be from here.

My husband and I will always stop at any Harley-Davidson that is convenient and is easily…read moreaccessible from the highway. I won't drive in circles and I don't like going back the way I came to visit a shop. Especially on a road trip. So if a shop ticks all the convenience factors, we're gonna go in. Hubs likes the graphic tees and I get the poker chips. I'm up to 40 (ish) . This shop is about 1.5 blocks from I-10. And wasn't terrible. I got my poker chip and headed off to Florida.

I was very pleased with all who helped me with purchasing my new 2023 FXST Harley Davidson Thanks…read moreto everyone for the help I do love my new Bike Special thanks go out to Faye and Randy for making it happen Thank You Gulf Coast Harley Davidson Biloxi Jerry Peach

They fixed a flat while I waited. Total charge: $40…read more Friendly service and a Fair price. Thank you, kindly.

Called in search of a specific set of tires for my dual sport, I forgot the size tires that I…read moreneeded being that I did not have my bike with me while I was on the phone but they took care of it and found the exact size I needed. they did not have them in stock but ensured me they would have them the next day. Sure enough they got them in and installed and balanced them in no time. Very nice folks and quality work.

I was travelling to a convention in Biloxi when I picked up a large screw in the back tire of my…read moreGoldwing along I-10, somewhere in the middle of Florida. I was able to get a plug in the tire to get me to Biloxi, but frankly I didn't really trust the tire anymore, and wanted to get it replaced. I had called around locations in Pensacola earlier that day, but none of the stores in that area had a tire or space to do a tire replacement for me, so I nervously made my way to Biloxi, where I found South MS Powersports. They had the tire and the time to get me back on the road safely and confidently. The store is a decent size and they have a solid selection of bikes for sale. All of the personnel were nice, asking if I had been helped and making sure I was comfortable while I waited. The tire replacement itself took less than an hour to complete, which I consider to be fast since the Goldwing is not an easy bike to work on in terms of the rear wheel. There is a lot of stuff in the way of that wheel. The price for getting the tire changed out was also reasonable, and I was on my way in no time. Thank you South MS Powersports for helping a rider out! You guys saved my butt!

My short story/the bad: Refusal to do warranty work on my…read moreunit since I didn't buy it from them, extremely poor attitude along with arguing, denial of a failing part which ended up failing and almost got me hurt (GSX-R front brake master cylinder), I was asked to never come back, lack of knowledge regarding the failing part. Since then I have worked on others units and have found: -Improperly flashed ECU (2022 GSXR 1000) which they denied then after arguing with them they saw it was incorrect and reflashed it. -Improperly Dyno tuning another bike resulting in a rich condition. -Improperly removing wheel weights on a CBR1000RR SP and gouging the wheel in front of the customer with a scraper removing the gold paint. The old guy (owner) did it and did not offer to have it painted. Go elsewhere to avoid bad quality service and overpriced units/service.

Terrible customer service,lousy mechanics. I brought two harleys to be repaired. One took five…read moremonths to get the parts that I paid for up front and was never repaired, the other the workmanship was so shabby that when I got my bike it did not run. after several days I was able to get the engine to run the bike only made it One mile before the engine quit. I took the engine to another shop to have it looked at. Seals were missing or in wrong, one head gasket was installed backwards, etc.it is now going to cost me more to repair the damage done by this shop than what I wanted to do in the first place. All you have to do is go by this shop and see the filth and trash laying around than go up the street to the next shop and it won't take much to decide who should work on you bike.

From the owner: Motorcycle Service and Repair Motorcycle Parts and…read moreAccessories Motorcycle Apparel Motorcycle Sales

I bought a Honda Scooter from here a while back and was…read more really really happy with it. The staff was super friendly and knowledgeable and help me figure out how to get financing etc.

Service dept. is tops. Even the owner gets involved with customer service. I will be back!read more

Purchased a new scooter for my son. Staff were extremely knowledgeable. Made our entire experience…read moreworth it. They also schedule regular maintenance for your rides. I'll be returning to purchase one for myself. 10 out of 10 highly recommend.

My Vespa needed service and Joe and his team were the perfect mix of honest, fair, experienced and…read moreenthusiastic. They love what they do and reviewed my Vespa with me and helped me understand what it needs on the future. They didn't overcharge me for things it didn't need and told me what. It to get done by someone else. I'm beyond thrilled with their honesty and professionalism. I wish I could give them more than 5 stars. Also, I was passing through with my RV and they made sure I could park, unload and get out safely. A* service!!

took my harley road king special in today and david did a great job and explained my bike…read moremaintenance to me in detail. easy to talk to david very detailed mechanic. this is the best shop for harleys in mobile . thanks chris