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Services - R&I A/Cs

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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1 year ago

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3 years ago

Great prompt service. Friendly and professional. You can't go wrong with Rudy and his guys

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Desert Sun Heating, Cooling & Refrigeration

Desert Sun Heating, Cooling & Refrigeration

(29 reviews)

Juan saved the day on October 20, 2023! We arrived at our winter home on a very, very hot day on…read moreOctober 19, 2023. We suspected there was trouble with the A/C by the morning of the 20th. However, we were unable to call anyone till mid afternoon on the 20th due to previous commitments. To our amazement, Juan was able to come very quickly, diagnose the problem, give us the bad news as to what needed fixed, along with an estimate of the cost to fix it. When we asked how long we would have to wait to have it fixed, assuming parts would need to be ordered, etc., imagine our joy when he told us he could fix it right now! So within about 2 hours of us calling Desert Sun, our A/C was up & running like new! We were very, very happy! Thank you Desert Sun & Thank You, Juan!

8/30/2022 Terrible…read moremanagement. Isaac was completely unresponsive from the start. Isaac was disinterested when he came to our house and acted as if we were putting him out by getting a quote. I had to follow up with him several times just to get scheduled. They started on a Thursday and couldn't complete until the following Monday which we were made aware of. They did not properly hook our existing system back up on Thursday and did not have any AC Thursday night. We had to call Friday to have a tech come back out just to have AC for the weekend. During the install on Monday, a tech fell through the ceiling. Understood that accidents happen, but Isaac didn't care at all when I reported it to him. I called the office and spoke with Jonathan. He didn't care and said Isaac is a manager and will take care of it. I then talked to Joe (claimed to be the owner). Extremely rude and also didn't care about the situation. They left the hole open for 4 hours which allowed blowing dust, debris, insulation and 100 degree heat to constantly blow in. We had to throw away multiple items due to damage and had to clean the entire house that night. Also had very shoddy installation. Most of the registers are cut in crooked and other than 2 techs, their labor force was unskilled and provided terrible workmanship.

R&I A/Cs - hvac - Updated May 2026

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