I've been in the UPS store 3 times and same rude women each time. Not only rude to me, but rude to…read morethe other customers around me. She is short with her attitude and makes you feel uncomfortable. I thought the first time maybe she was having a bad day, but she was exactly the same each other time. Will never step in the location again. I found another location and they could not have been more helpful.

The Robber Baron of Fort Myers!!!! Months ago utilized Jose…read morefor a print job costing over $500.00. Since Jose was not interested in helping me to the car with the multiple spiral bound books, I needed a box to transport them. Guess what.....Jose charges me $5.00 for a 50 cent box.REALLY? How about being grateful for the business and gifting me the box? Fast forward....Needed to return some items to Amazon. One of the boxes needed a pice of tape. Guess what....Jose tells me he's going to charge me. REALLY? How about gifting me a piece of tape....It's a stinking piece of tape. Do yourself a favor. GO TO ANOTHER UPS LOCATION .

This shipping shop is conveniently located in the Verandah shopping plaza with plenty of parking…read more The gal who is typically working (think her name is Honey) is very knowledgeable and dependable. She is able to triage multiple customer needs at a time so I'm never waiting long. However, I've started using the Babcock package shop instead as I've found it's significantly less expensive to send from there despite using the same carrier and same destination as Quik Pack.

Find this business and employees excellent. They always try to go the extra mile to make sure that…read morethings are done correctly and what is best for the customer. I find all the people and services far exceeds that of the USPS

Always had a good experience at this store, but just today one of the workers were super rude. I…read morebrought my kid with me, which of course as any kid would, it look at their beanie baby collection. All she was doing was looking at the bluey ones. & one worker (that's not helping me), as I'm looking back & fourth to the lady that's helping me and watching my child, says "your kid is looking at the beanie babies" & I said "yup" & she proceeds to say "she's taking cards out" & I said "where?" Because my daughter didn't take ONE card out. & she said back, "I need to watch my kid". HOW RUDE. My kid is looking at the beanie babies. I was thinking about buying one since my daughter seemed to like it. But not anymore!

This is a small shipping store somewhat hidden next to Jets pizza in the Del Prado shopping center…read more They were crazy busy with people constantly coming in to ship. There were four employees working the counter and one stacking and sorting. They are a very well oiled machine! No unnecessary running in circles. Direct and to the point but had the time to wish each person a Merry Christmas. The owner is a very lucky employer to have a great team. Great job!!!

I love the convenience and friendly faces that find the right material to package my item and get…read morethem out with no work for me. I always get a tracking number. For the person I'm shipping too. Better than me getting the problem and worry.. I walk away happy and calm knowing the package is done and on it's way.. Just like downtown!

I went to this ups store today. I had several boxes and let 1 box on the coumyers because it was…read moretoo heavy the boxes I was carrying. the rude attendant ask me with attitude to move out . Then he attended the lady and keeps attending every else. the attendant was upset claiming that understood me and that I disrespected him while he was the one that disrespected me. The owner was present and did not due anything to assist me, I m an elderly person and felt that this attendant discriminated me because I'm an elderly vs assisting all young clients,Hope that others don't go to this horrible experien at this ups store in lehigh acres Florida . I rather go after this mistreatment to another ups store.

The line was about 10-12 persons deep; 2 people at the desk/counter. Clearly, they are…read moreshort-handed. I get to the counter and the attendant says: "This one says it has already been returned (Amazon)"; I thought perhaps I printed out the wrong shipping slip. The clerk told me - "Go to Amazon", so as I am going on it, she actually put her hands on my phone and started scrolling through it; she was incredibly rude; I told her that I couldn't find it on there; she then stated "What do you mean? It has to be there." I said that perhaps I mistook it for a different return - and that I didn't want to hold up the line. "Didn't you go to where I told you to go before? " I told her that I was well aware as to where I needed to go, however, it was not there and that I would come back later. She said nothing. This rude employee has zero personality, zero customer service, apparently her attitude allows for her to be rude to people. I will go out of my way never to return here again. Get some better employees!

Place is pricier that the post office I find for my mailings. On top of that, the woman that works…read morethere is nasty and has an attitude. Last time I went in to mail a package, she starts telling me in a condescending tone, I didn't pack bubble wrap it right, and then without permission, starts ripping up my packaging. When i asked her to stop, she gets her attitude and made the whole experience uncomfortable. Never again, I'll go out of my way to the post office ! At least they somewhat understand customer service!

I was in there today trying to ship some thing and I made the mistake of saying I wanted to…read morecheapest way because then she went in the back and played with boxes while I looked up the address and then refused to mail the package because I asked her for options find a different place to ship your goods this place has gone downhill since they took over ownership what a joke