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    Quiñones Electronics

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    4 years ago

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    AT&T Store

    AT&T Store

    4.3(7 reviews)
    34.7 mi
    $$$

    I really hate to downgrade this place to three stars but service with AT&T prior to the hurricanes…read morewas a challenge, afterwards has been a nightmare. Many dropped calls, no service, bad internet connect etc. has been a real struggle the few months leading up to hurricane Irma. We didn't even know and were not informed that we could have received a credit for a period of time before the hurricanes, why didn't anyone let us know? We've been back to this location twice since the hurricanes passed. Prepare yourself for a wait, there is a never ending line that wraps around the building. If you have to pay a bill you can go right to the front and speak with the guy with the iPad and they will call you in, if not you're going to have to wait in this hours long line. After Irma hit on 9/6 cell service was non existent except for by the dumpsters in estate bakkeroe and Marriott and operating at at dial up speeds. After Maria hit on 9/20 it just got worse. Cell service hasn't really been restored until this month (Nov). So for that AT&T is crediting back two months of service. BUT if you are enrolled in autopay it didn't apply for you and you have to go into this location to fix that. We've also tried calling into their corporate line to get this fixed but no one picks up or it's busy which could again be a AT&T cell service issue! Agh!! I will say the employees here are still very helpful, knowledgeable and patient with everyone. As I said in my first review at the beginning of last year we were Verizon customers, always, did not want to switch to AT&T. I hope Verizon comes here soon! #St.Thomas #USVI

    Without an appointment my wife and I stopped by the AT&T retail store at Crown Bay Marina. From…read morethe minute we arrived we were greeted with graciousness and hospitality. We were placed on the waiting list and offered a seat. Shortly thereafter, we were greeted by Lucen Louis, a member of the AT&T Team. He was quite knowledgeable and expeditious in his work. He guided us through this the options and made the whole process quite enjoyable. Great team they have at AT&T. Thank you, Lucen!

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    Quiñones Electronics - electronics - Updated May 2026

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